Steven Jay Smith Email & Phone Number

SUMMARY: Three decades of proven leadership results within the hospitality industry and other industries. Successfully launched and operated multiple start-ups. Expertise in team building, leadership development, vision and business strategy, new business development, sales and marketing plans, as well as financial expertise. I’ve had a rewarding and challenging career in the hospitality industry. My tenure, both wide and deep, started with working virtually every skill set in the industry, casual and fine dining, franchises, events, night clubs, comedy clubs, hotels, and resorts. Some of my favorite experiences were working with Intrawest and Vail Resorts in Colorado and Lake Tahoe which taught me the critical importance of a healthy and empowering work/life culture and the integration of excellence in guest service while balancing the demands of billion-dollar corporations. My franchise experience includes TGI Fridays, Starbucks, Pizza Hut, and The Firkin Pub Group. Without a doubt the most rewarding experiences of mine have been when young people I have worked with in the past reach out to me years later and thank me for my compassion and leadership. KEY STRENGTHS Multi-Unit and Resort Operations - Start Ups & ConstructionStrategic Planning - Branding, Marketing, Sales, and Operations Cultural Change AgentLeadership Training and DevelopmentCORE COMPETENCIESStrong command on how to build and direct a winning team. Leadership development and training utilizing servant leadership skills and deep expertise. Strength in creating healthy and effective workplace environments. Leading teams through difficult challenges and opportunities. Creative and disciplined approach to problem solving and innovation. PURPOSE: Make a profound impact for good on the lives of others around me. WORK EXPERIENCE: I am seeking a full-time role on a team where I can add massive value. My current status with Legendary Service + Coaching is a part-time flexible role which I can turn on and off at my leisure and would not interfere with a full-time role.Current: Director of Operations - Hospitality Organization Coach & Consultant - Legendary Service + Coaching is committed to helping leaders and teams develop themselves and others with the true understanding that leadership and excellence begins with service. Service to others, service to self, service to guests, clients, partners, vendors and the community is the foundation in which meaningful contribution is built. Est. 2008

Listed skills include Leadership, Coaching, Training, Team Building, and 42 others.