Responsible for growth of the US division.

▪ Responsible for all non-kitchen related operations.▪ Responsible for financial and regulatory reporting.▪ Responsible for Bao Boys branding, social media, and public relations.▪ Established and manage the hiring and onboarding processes of all of kitchen staff.▪ Oversaw contracting and building of food truck, menu and overall business concept.

• Create cross-departmental efficiencies.• Execute on strategies set forth by the Chief Banking Officer.• Manage projects related to new initiatives/projects that generate revenue or reducewaste.• Train bank employees on new ways to improve customer experience.• Act as a change agent.• Manage P&P to align with business strategy.

▪ Build a coalition around Learning, Media, and Technology (LMT) in the business.▪ Drive and be accountable for Learning, Media, and Technology sales and growth.▪ Connect the front-end of the business to the LMT delivery team.▪ Responsible for Root’s Coronavirus response, strategy development, and implementation.▪ Think through the future of digital solutions and platforms at Root

▪ Facilitate meetings around alignment and strategy with director to executive level Fortune 500 clients.▪ Synthesize and summarize strategy from multiple sources and stakeholders within a client organization.▪ Design, iterate, and develop custom learning and engagement experiences (deal-size between $100,000 to $1M) andhelp deploy to up to 50,000 people. Deliverables include film, visualization, Socratic dialogue, software deliverables, micro-learning, vILT, conferences, simulations, podcasts, and other digital learning.▪ Project manage multi-disciplinary teams consisting of design, art, programming, learning design, film, and behavioral psychology in order to achieve client’s desired change and learning outcomes for their people.

•Underwrite new credit and renewal proposals and present to management and board for approval. •Monitor client financial covenant compliance.Previous Positions:Warehouse Line Administrator - Operations•Handled all day-to-day operations for multiple $10MM-$50MM warehouse facility clients.•Processed FNMA application to help the Bank obtain a Fannie Mae ticket.•Drafted policies and procedures for warehouse, correspondent, and retail lending channels.