Steve Doran Email & Phone Number

Lake Mary, Florida, United States

Create, develop and administer consistent quality assurance reviews of personal lines and commercial lines property claim filesAnalyze the handling, investigation, coverage application and payments of claimsCompile metrics and trends regarding claim handling and translate into user-friendly documentationRecommend processes for greater efficiency and improved claim handlingIdentify and recommend training needs for the Claims DepartmentWork with the Claims Trainers to develop targeted trainingPromote consistency of claim handlingCollaborate with other members of the Claims Department and other departments in the organizationMonitor and evaluate claim handlingTimely completion of assigned tasks and projectsMaintain knowledge and compliance of company procedures, claim related statutes and insurance regulations and other legal requirements · High level of customer service for internal and external clients/partners

Lake Mary, Florida, United States

Adjust complex first party, third party, and biohazard property claims.

Lake Mary, Florida, United States

Accurately review business and personal lines claim files. Analyze and present findings to leadership. Successfully completed 24 month development program.

Lake Mary, Florida, United States

Accurately assess reconstruction, mitigation, and liability Xactimate and CoreLogic estimates for business and personal lines property claims.

Lake Mary, Florida, United States

Review, negotiate, and issue payments for mitigation services for personal lines property claims. Provide on the job training to new employees.

Lake Mary, Florida, United States

Successfully completed eight-month development opportunity. Lead a team of nine staff adjusters and twelve independent adjusters. Coach, develop, and provide performance evaluations of employees.

Orlando, Florida, United States