Steven Gilbert Email & Phone Number

Norfolk, Va, Us

United States

• Executes an ETL process to extract data from Google Analytics, aggregated traffic source, cleaned and transformed the data, and loaded it into Tableau• Leverages Tableau and SQL to analyze user demographics and trends from Google Ads and GA4, deriving insights and visualizing them through interactive dashboards.• Implements data-driven marketing campaigns for SENIA International with a $10,000 monthly budget, enhancing ad headlines and descriptions to support education for children with special needs.

Jakarta Selatan, Jakarta, Indonesia

• Conducted financial analysis and risk assessments using Oracle ERP data, producing insightful reports for the credit committee's loan decisions.• Developed financial models and forecasts, enhancing business performance and decision making, surpassing KPIs by 119%.• Automated credit analysis, reducing lead time from 1 week to 5 minutes with a user-friendly template.• Led the digitalization of credit proposals, improving user experience for employees through business needs identification, BRD creation, and UAT.• Ensured data and document accuracy in compliance with company policies, laying a solid foundation for financial data analysis.

Greater Jakarta Area, Indonesia

• Shaped bank-wide strategy by leveraging macroeconomic data, SWOT, and competitor benchmark analyses with the President Director.• Directed data acquisition and visualization efforts, generating reports for strategic presentations to the Board of Directors.• Facilitated data-driven decision-making by creating insights for quarterly town halls attended by over 5,000 employees.• Monitored KPIs and milestones of the annual strategic roadmap in collaboration with C-suite executives.• Enhanced banking operations through root cause analysis and streamlined solutions.• Supported women empowerment initiatives and facilitated sustainability bond activities with the • International Finance Corporation.• Proposed and implemented a digital productivity strategy, ensuring business continuity during the COVID-19 pandemic.

Greater Jakarta Area, Indonesia

• Implemented an operation shift from carpool to ride-hailing, cutting transportation costs by 70% through user journey and standard operating procedure (SOP) creation, budgeting, and bank-wide communication.

Greater Jakarta Area, Indonesia

• Boosted digital users by managing digital transformation projects through agile methodologies, producing monthly dashboards on roadmaps, prioritization, and KPIs, and influencing cross-functional stakeholders, including C-level executives.• Monitored agile project teams, identified interdependencies, and facilitated delivery of digital initiatives within a 6-month timeline as part of the digital transformation council.• Led the development of a relationship manager tool, resulting in significant growth in booked accounts balance.• Increased digital transaction contribution to bank-wide transaction volume by managing mobile banking apps development for individual and business users.

Greater Jakarta Area, Indonesia

• Developed a Wealth Management Portfolio report, which enhanced cross-selling opportunities and provided customers concise, yet informative, financial and investment information

Lynnwood, Washington

• Prepared and processed daily reports for co-workers and managers through ProBusiness Payroll Work Center • Audited, balanced, and corrected payroll documents, payroll time records, and related reports for the department's employees • Processed the payroll transaction of bi-weekly and semi-monthly payrolls for thousands of employees locally and multi-state• Provided information and timely responses to external customers regarding payroll’s time records from eTime

Greater Jakarta Area, Indonesia

• Assisted in preparing Bill Of Lading (BOL) and weekly sales reports, and collecting shipment information using LARA software• Performed record keeping and maintenance of client records using pivot tables to ensure timeliness and completeness of data for decision making

Master Of Science - Ms, Information System

Bachelor Of Arts - Ba, Economics

Bachelor of Arts in Economics and Minor in Business Administration: Entrepreneurship

Associate Of Arts - Aa, Associate Of Arts

Activities and Societies: Joined Phi Theta Kappa Honor Society 2013 Business Management Simulation, Recognition of Outstanding.