Identify and implement process improvements and streamline operations for design consulting firm.Develop trusted client and vendor relationships in support of over $1 million in sales, annually. Leadproject implementations, tracking, issue resolution and ongoing support for demanding high-end clientele.

Lead Product team in establishing and prioritizing the roadmap. Identify and define features, functions and enhancements for HR, Benefits and Payroll. Ensure thorough documentation of all business requirements from process design through user experience for administrative and self service roles. Direct the Development team’s priorities and ensure requirements have been well-communicated and clearly understood. Key activities included:• Defining and establishing foundational core HR components such as, modeling employment statuses and types, financial and functional organization hierarchies, salary grades and job structures, relational role (security) definitions, approval routing workflow, transactional process definition, etc.• Employee and manager self-service user experience redesign

Lead HR systems team in driving multiple global programs spanning all functional areas of HR, including: • Core HR, Benefits, and Self Service• Applicant Tracking System • Performance Management System• Shared Services Case Management and HR Knowledgebase

Select Client List: Highmark BCBS; GSD&M AdvertisingIdentify needs and create digital technology strategies to address opportunities.• Sample Project: Develop a digital vision and strategy for changes due to the Affordable Care Act o Developed a 5-year strategy and project plan leveraging web, mobile and social media technologies to transform the organization for competitiveness and agility o Created long and short term vision and strategy, current state assessment, implementation project plan and an integration plan for other projects currently underway.

Select Client List: General Motors; Gevity; Enbridge Energy; Mylan PharmaceuticalsLed HR process and technology projects that maximized organizational effectiveness by creating an employee portal experience that improved productivity, connectedness, and communications.• Project: “Next Generation” global employee portal for General Motors o Drove the creation and socialization of the employee portal strategy, and user experience o Established the organization transformation plan and project implementation roadmap • Project: Create hosted HR self service system for Gevity, HR outsourcer o Directed cross-functional teams in multi-phase program, including, vision, strategy, process design, requirements definition, project development and implementation o Increased time to productivity by 50% for Sales team employees• Multiple Project Results: o Reduced HR support by establishing a new “go to first” resource for daily job functions o Achieved near 100% employee utilization of HR portal in the first year o Established online employee peer-to-peer communities and collaboration opportunities

Select Client List: Mars; First National Nebraska; IKON Office Solutions; PC Board of PensionsEngagements spanned domestic and global organizations and involved working with individual subject-matter experts through C-level executives.• Project: HR Self Service for First National Nebraska o Created innovative vision and strategy as well as provided practical program leadership through solution implementation (modeled on the Dell solution below) • Project: HR Self-Service analysis for IKON Office Systemso Created a roadmap for key opportunities with critical success factors, addressing culture, process, technology, information assets and workflow for the HR self service initiative

Conceptualized, socialized and spearheaded the implementation of an innovative, web-native, self-service, HRIS. The project was done for a fraction of the cost of most HR systems. • Defined and established Global HR Systems vision, strategy and implementation plan• Directed HR and IT teams in the design, development and deployment of the HRIS, including manager, employee and HR self-service with full-featured workflow and approval routing and self-service ad-hoc reporting for Managers, HR Generalists and Shared Service Center• Achieved 50% reduction of HR Service Center headcount and savings of $2.5MM million annually• Led projects for compensation planning, benefits, performance and succession planning• Awarded CEO’s prestigious “Office of the Chair” award for team leadership and cost reductions