Steven Joyner

Steven Joyner Email and Phone Number

Sales and Service Supervisor at Apple, Inc @ Apple Inc.
cupertino, california, united states
Steven Joyner's Location
Austin, Texas, United States, United States
Steven Joyner's Contact Details

Steven Joyner personal email

n/a

Steven Joyner phone numbers

About Steven Joyner

Steven Joyner is a Sales and Service Supervisor at Apple, Inc at Apple Inc.. He possess expertise in customer satisfaction, e commerce, customer experience, call centers, team leadership and 16 more skills.

Steven Joyner's Current Company Details
Apple Inc.

Apple Inc.

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Sales and Service Supervisor at Apple, Inc
cupertino, california, united states
Website:
apple.com
Employees:
218112
Steven Joyner Work Experience Details
  • Apple, Inc
    Sales And Service Supervisor
    Apple, Inc Aug 2011 - Present
    Austin, Tx (Home Based)
    Supervising a team of inbound sales and service agents. Focused on quality assurance, call coaching, and agent mentoring and counseling. Manage the team's performance metrics focused on highest level customer satisfaction, first contact resolution, and offering beyond the box product solutions.
  • Apple Inc.
    Executive Relations Representative
    Apple Inc. Jan 2008 - Present
    I respond to customer complaints and feedback escalated to Apple's executive team, including Steve Jobs and Tim Cook, as well as issues from Apple Investor Relations and Media Relations.I work with customers of the Apple Online Store and provide issue resolution, root cause analysis, and preventative measure recommendations.

Steven Joyner Skills

Customer Satisfaction E Commerce Customer Experience Call Centers Team Leadership Sales Salesforce.com Customer Service Crm Leadership Mac Os X Cross Functional Team Leadership Management Program Management Account Management Microsoft Office Product Management Training Project Management Product Marketing

Steven Joyner Education Details

Frequently Asked Questions about Steven Joyner

What company does Steven Joyner work for?

Steven Joyner works for Apple Inc.

What is Steven Joyner's role at the current company?

Steven Joyner's current role is Sales and Service Supervisor at Apple, Inc.

What is Steven Joyner's email address?

Steven Joyner's email address is sj****@****ple.com

What is Steven Joyner's direct phone number?

Steven Joyner's direct phone number is +140860*****

What schools did Steven Joyner attend?

Steven Joyner attended Texas State University, Anderson High School, Lbj Hs.

What skills is Steven Joyner known for?

Steven Joyner has skills like Customer Satisfaction, E Commerce, Customer Experience, Call Centers, Team Leadership, Sales, Salesforce.com, Customer Service, Crm, Leadership, Mac, Os X.

Who are Steven Joyner's colleagues?

Steven Joyner's colleagues are Nghĩa Nguyễn, Young Pan, Mitchell Maybury, Carlos Carrasquilla, Arjun G., Matthew Sierra, Ibrahem Sleem.

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