As a Field Service Engineer at Bio Group Zambia Ltd, I leverage my expertise in biomedical and electrical engineering to ensure seamless installation, troubleshooting, and maintenance of critical medical diagnostic equipment. My understanding of in vitro diagnostic platforms, network systems, and a passion for healthcare technology enables me to drive operational success across Zambia’s healthcare sector.Played a key role in the installation and configuration of advanced molecular, chemistry, and haematology equipment, ensuring high performance and accuracy.Managed network integration between diagnostic analyzers and Laboratory Information Systems (LIS), configuring IP addresses and firewalls to ensure secure data transmission.Provided critical training to end-users and healthcare professionals, equipping them with the necessary skills to effectively operate diagnostic equipment, thereby improving healthcare service delivery.Led troubleshooting efforts, resolving equipment malfunctions efficiently, minimizing downtime, and maintaining operational continuity in medical facilities.With a Bachelor's degree in Electrical Engineering from the University of Zambia, I specialize in the intersection of electrical systems and biomedical technology. I am dedicated to improving healthcare outcomes through technical innovation and problem-solving.Additionally, my competencies extend into professional graphic design, where I apply creativity and precision to produce compelling visual content for various industries