Steve Kahn Email & Phone Number

Washington, District Of Columbia, Us

*Lead program manager for the IT division developing state-of-the-art software solutions (encompassing Big Data, Machine Learning, Automated Workflows, and Business Intelligence) used in the financial regulatory investigatory process with budgetary oversight of $25M across a staff of 125 employees.* Oversees large-scale data analytics and digital transformation programs consisting of several cross-functional, agile (Scrum) teams in IT; identification and resolution of program dependencies, risks, and issues; reporting to executive leadership at all levels of the enterprise.* Mentors and coaches fusion teams consisting of business, product, engineering, and assurance in Agile program management best practices including stakeholder management and communication, risk and issue identification and management, capacity planning and dependency management, and reporting and escalation governance.* Idealizes, creates, and improves enterprise system to plan and track initiatives across multiple IT divisions using Jira

Herndon, Va, Us

* Builds organization to support $108M federal contract through recruitment, onboarding, training, supervision, and coaching of full-time staff and subcontractor resources.* Develops operational strategies to ensure successful delivery of business capabilities to stakeholders.

Baltimore, Maryland, Us

* Responsible for the delivery, budget, quality, and deployment of five different global, enterprise websites with a total program budget exceeding $10M. Technologies used include Adobe Experience Manager, Angular, Java, and AWS.* Provided oversight and coordination of 6 different scrum teams consisting of 4 scrum masters, 20 developers, 8 business analysts, and 2 automation engineers.* Acted as scrum master for various lean agile teams - running refinement sessions, daily standups, sprint planning sessions, and retrospectives.* Utilized various monitoring applications including Splunk, New Relic, and Riverbed to debug website issues.* Collaborated with business partners and stakeholders to develop release roadmaps, sprint release plans, and prioritized and estimated product backlogs.* Responsible for Total Cost of Ownership for various enterprise applications including review and analysis of labor, pro fee, server, database, and cloud compute costs.

Carlsbad, California, Us

* Managed customer service call center team (11 full-time employees)* Led quality assurance and customer satisfaction initiatives for software products including embedded and mobile* Responsible for improving Net Promoter Score for wireless audio products* Developed case entry pages in Salesforce.com to improve call center agent productivity

Carlsbad, California, Us

* Ensured that embedded and mobile App development efforts for wireless audio products meet requirements, schedule, and budget. * Guided the feature roadmaps for all wireless audio products, including working with key music streaming services like Pandora, Spotify, and SiriusXM.* Planned and implements key software process improvements including validation testing, release management, and issues tracking/resolution.* Hired and developed internal and external (3rd-party) software development team members to meet the current needs of the organization.

Carlsbad, California, Us

Establish, train, and manage China PM office to better support supply base engineering and manufacturing issues; evaluate and improve NPD processes throughout the organization to increase time-to-market; develop and refine tools and metrics for tracking resource loading against planned projects in the pipeline; lead mobile application development efforts including requirements definition, 3rd-party developer selection, and internal testing group.

Carlsbad, California, Us

Manage complex consumer electronics products including engineering, quality assurance, procurement, and marketing responsibilities.

Identified sales leads, established system requirements, authored detailed proposals, and closed deals for hardware / softare automation systems.

Managed Inside Sales and Customer Service departments; responsible for portfolio management and new product definition.

Coventry, England, Gb

Managed group responsible for implementing engineering changes, special orders, calibration, and product documentation. Led product development teams including design, manufacturing, quality assurance, and procurement.

Northville, Michigan, Us

Columbus, Indiana, Us

Mechanical Engineering - Active Vibration Control

M.S., Engineering Science And Mechanics

Bs, Engineering Science And Mechanics