Steven Kang Email & Phone Number

Seoul, South Korea

Seoul, Mapo-Gu, Kr

Au

Intern in AfterSales Service Department.The most valuable thing learned in this role is that working as a team with different co-workers. Strive to learn more about the role and industry, working in a global position has made me to challenge in new industry and roles.Major Roles:- Monthly reporting and data analysis- Compare and analyze Dealer actual and target sales for parts- Manipulating data such as Customer Satisfaction Index(CSI)- Supporting marketing campaigns to dealers- Assist dealer- customer related campaigns and events.(Regional Meetings, Women On Wheels event)- Localizing dealer online training materials and management through Storyline program.

Ng

Roles:-Resolving incoming call, email inquires.-Providing solutions related with intra services based on the manual.-Processing incoming calls into CRM system.

Kr

Roles:-Arrange meetings and book lecture rooms for professors.-Comunicate between students, professors and staffs-Handle inbound and outbound calls of students and professors.-Supervise student’s scholarship and paperworks.

Blockzip was created to bring a new trend in fashion and clothes industry by using DIY features and zippers. The name BLOCK + ZIP is named for consumers creating their own clothes like legos with zippers.Major Role* Analyze online sales pattern , Manage social network accounts (Facebook, Instagram) * Supervise and create PR videos of the product, Edit photos, make comapny logo.* Develop and enhance new business area and platform.

Bachelor'S Degree, Social Science

Entrepreneurship/Entrepreneurial Studies