As a Business Analyst at APU Solutions, I leverage my 10+ years of experience in the automotive industry to deliver data-driven insights and solutions that optimize the manufacturing processes and workflows of our clients. I am passionate about helping our clients achieve their goals and enhance their customer satisfaction and retention.In my previous role as a Senior Account Manager at APU Solutions, I managed and grew relationships over several key accounts, conducting regular business reviews, providing training and support, and identifying new opportunities for sales and expansion. I also applied my skills in customer training, customer service, and strategic planning to streamline and improve our internal operations and communication. I have a Bachelor's degree in Broadcasting and Mass Communication/Media Studies from Northwest Missouri State University, where I developed my analytical, creative, and communication skills.