Steven Kew Email & Phone Number

London, GB

At these meetings the CBI brings together members working within the East of England region to help shape CBI policy - which in turn gives the CBI its mandate on the issues that businesses face.

East Of England & East Midlands

In my role as Regional Managing Director, I oversee a dedicated team of 10 Relationship Directors and 10 Relationship Managers, guiding them in building lasting partnerships with businesses across various industries. Together, we provide strategic financial insight, customised lending solutions, and innovative banking products to support our clients'.

Responsibility for end-to-end process improvements, the analysis and prioritisation of Client feedback, and for ensuring Client complaints are dealt with efficiently and professionally. My team works with Product, Channel and Digital Domain teams to create a “Digital Bank with a human touch”. We ensure close collaboration with stakeholders from Client.

In addition to responsibilities as Head of Continuous Improvement & Client Experience: responsibility for delivery and oversight of CCB investment budget. Focused on driving improved professional development for Change agents within the wider business. Ensured we triangulate client & colleague survey data and complaint root cause information to inform our.

Billericay, England, United Kingdom

Board Trustee & Treasurer of this local charity. Provides childcare for c50 families from across the local area, and employment for 10 members of staff. Turnover >£100k per annum. Helped to manage the organisation through a difficult period during the Covid-19 pandemic.

Billericay, England, United Kingdom

Trustee since Nov-15 and became Trust Board Chair Oct-16. Responsible for the 2 Trust Board meetings each year, plus the AGM. Attendee at Management Board meetings throughout the year, involving the Headteachers of our local Primary & Secondary schools. The whole partnership aims to foster greater collaboration across Billericay Town, helping to further.

East Of England

Supported clients and prospects in the East of England to meet their strategic goals through accessing growth finance, trading more abroad and ensuring a robust risk management approach. Part of local leadership team, responsible for our people agenda, workflow planning during Covid-19, and our client feedback loops.

Billericay, England, United Kingdom

Trustee for this Non-for-Profit who specialised in providing addiction treatments for those with alcohol and drug abuse issues. The charity was funded, mostly, through Local Government Grants and as a result of a retendering these were passed to a larger company, and staff were TUPE-ed across.

East Of England & London

Helped clients meet their strategic goals through supporting their capital, liquidity and risk management needs. Focus on client service and thought leadership. Led refinances & new lending of >£500m.

London

Supported MD for SME & Mid Markets on matters related to finance, strategy, communications, risk management and compliance. Worked on three staff restructures, regular Group Executive reporting, deputised at a range of committees, and coordinated annual strategy planning.

London

Assessed and evaluated strategies, management and financial performance across good-book and distressed portfolios. Operated within my delegated authority, ensuring oversight & portfolio reporting.

London

Gatekeeper for Head of Credit, ensuring stakeholder management across a diverse range of relationships. Produced regular portfolio, operational, and market reports for internal & external parties.

London

London

Bachelor Of Arts - Ba, Economics & Finance, 1St Class Honours

Level 3 Certificate In Combating Financial Crime

Level 3 Certificate In Investment Operations

Level 3 Certificate In Securities

Chartered Global Management Accountant