Steven Kiak Pt, Dpt Email & Phone Number

Bluffton, South Carolina, United States

- Communicated with physicians, referral sources, and patients to build relationships to secure business- Collaborated with others to coordinate care, resolve concerns/complaints, and address the needs of patients/families, staff, and physicians- Performed data analysis on referral sources performance measures to understand past performance, conversion trends, opportunities for growth and develop effective strategies to successfully increase the volume of patient referrals within an assigned territory- Conducted territory market data analysis to form strategic plans to foster business development and further build relationships- Collaborated with the use of web-based services with senior leadership to schedule, organize, and perform educational events to physicians, local medical staff, and the community - Managed accounts and built relationships within an assigned geographic territory to drive patient referrals through skillful communication, strategic marketing, and excellent customer service - Adapted to barriers and utilized creative problem solving to successfully achieve business goals

Bluffton, South Carolina, United States

- Problem solved patient’s conditions by accurately identifying impairments and creating patient-specific treatment plans/solutions to successfully help patients reach their therapeutic goals- Built relationships with patients/clients through excellent customer service and achieved greater than 90% satisfaction rating. - Communicated with patients in an easily understood manner their diagnosis, prognosis, and plan of care to achieve patient/clinician determined goals- Managed, collaborated, and scheduled appropriate patients with physical therapy assistants highlighting their individual skills to provide the highest quality of care for each patient- Educated patients in performing safe and appropriate therapeutic exercise, as well as home exercise programs to successfully self-manage- Adapted to ever changing patient status to optimize patient success - Mentored a new graduate coworker through evidence-based practice, clinical expertise, and patient preference to expand his skill set

United States

- Analyzed patients’ individual needs, and developed treatment plans accordingly to prescribe a holistic treatment approach that ensured successful outcomes- Educated, trained, and communicated the necessary tools to reach patients individual therapeutic goals- Collaborated with a variety of medical professionals to provide the highest quality patient care- Built lasting relationships with patients/clients through effective communication and excellent customer service - Created and implemented successful Covid-19 protocols to maintain health care guidelines and improve patient satisfaction

- Independently created a successful business and lead a small team of professional detailers - Managed specialized accounts, clients, and projects consisting of a mobile detailing operation for highly valued clients.- Adapted to ever changing work environments and problem solved complex problems to successfully achieve preset goals- Built long lasting relationships and returning clientele through high quality customer service - Prioritized, lead projects in logical steps, and budgeted time required to meet deadlines - Provided leadership oversight to employees by ensuring the development of the employee’s knowledge, enhancement of their skill set, and a positive environment to optimize success - Communicated effectively with clients to foster business growth and new business opportunities - Built successful strategic business plans that fostered business development

Doctor Of Physical Therapy, Physical Therapy/Therapist, 3.99 Gpa

Bachelor Of Science - Bs, Human Biology