Steven Kibler Email & Phone Number

Drive sales by crafting and delivering compelling technical presentations, product demonstrations, whiteboard scenarios, and proof-of-concept implementations to showcase cybersecurity solutions. Serve as a technical Subject Matter Expert (SME) for sales teams and resellers, providing expert guidance and support.• Responsible for presenting Malwarebytes' security solutions to prospective customers, creating and delivering product demonstrations, gathering customer technical requirements, and managing the technical portion of the pre-sales' engagement.• Work closely with customers as their primary point of contact for technical feedback, the resolution of issues and will be the customers' advocate for issues that require assistance from the HỌ Customer Success team. • Provide feedback to the Product Management team on new feature requests and product enhancements from your customer base.• Provides product installations and custom product configurations remotely for customer trials. • Train the Inside Sales team on Malwarebytes technology and support for technical sales and competitive messaging• Ensure accurate sales forecasts by leveraging Salesforce and conducting weekly meetings with sales leaders to enhance forecast precision, ultimately presenting these insights to the C-Suite.• 2024 Global MSP SE Top Performer• 2025 NAM SE Top Performer• 100% Remote Employee

Remote

Serve as the main post-sales point of contact and strategic partner for one or more of our assigned enterprise accounts. • Customer advocate, partnering with executive level stakeholders and enterprise customers as a trusted advisor to ensure overall Micro Focus post-sales customer satisfaction.• Contribute to the development of long-term strategic account plan.• Be the voice of the customer with Product teams, Support and Sales to ensure they understand the successes and challenges our customers have with our solutions.• Be responsible for planning, assessment and development of new business opportunities in partnership with the company sales.• Book of business contained 10 of MicroFocus’s top recurring revenue producing customers• Continual retention rate of 98% or above

Remote

Drive sales by creating and delivering technical presentations, product demonstrations, whiteboard scenarios and proof of concept implementations to develop cybersecurity, cryptography and encryption product solutions. Act as technical SME to sales teams and resellers. • Recognized out of 16 team members for fastest ramp up time in acquiring product knowledge and successfully demonstrating solutions.• Selected as lead presales engineer to support 26 national salespeople in go-to-market strategy for a new business segment which led to reaching fiscal year goals.• Consult with customers on how Micro Focus’s Voltage Security encryption software can help them protect their PII and PCI data persistently as it is stored, moved and used• Consult with customers on how to mitigate cybersecurity threats they are facing (cybercriminal/attacker types, motives, and methods, kill chain / attack life cycle, etc.) by utilizing one of Micro Focus ‘s security solutions• Consult with customers on topics of cryptography / encryption terminology related to protecting data at rest, in transit, and in use (key management, format-preserving encryption, tokenization, pseudonymization, masking, etc.)• Provide pre-sales technical expertise to drive sales within commercial accounts• Conduct technical and implementation meetings with clients, partners and prospects.• Provide customized demos, technical presentations, whiteboard scenarios, product demonstrations, and Proof of Concept implementations.• Provide technical guidance to sales team and resellers.• Work with sales team to answer technical RFP’s.• Strong interpersonal skills, both in person and over the phone• 100% Virtual Employee

Remote

Responsible for project management including proposal creation, requirements, documentation and ensuring projects were completed on time and within budget. Led technical and implementation meetings and provided guidance to clients, resellers, prospects and sales team. Implemented software solutions, troubleshot problems and resolved issues. • Provide pre-sales technical expertise to drive sales within Fortune 500 accounts and the Federal Government• Conduct technical and implementation meetings with clients, resellers and prospects.• Provide customized demos, technical presentations, whiteboard scenarios, product demonstrations, and Proof of Concept implementations.• Provide technical guidance to sales team and resellers.• Work with sales team to answer technical RFP’s.• Project management including proposal creation, project documentation and follow up to successfully move the relationship forward as defined by the strategic goal.• Consults with customers to define and deliver the appropriate solution using industry's best practices.• Implement Encryption on workstation, laptops, servers and the cloud.• Troubleshoot and analyze problematic issue with the encryption on customer networks.• Document implementations so customers are able to understand the product.• Problem identification and resolution during deployment.• 100% Virtual employee

Gainesville, Va

• Developed and delivered presentations to customers, gather business requirements, and communicate technology expertise during pre and post-sales processes. This resulted in the Offix sales force achieving record yearly revenue from multiple software solution contracts.• Research, test, certify, install, administer software packages for sale to business customers, and provide onsite and remote IT support of document management systems. By researching, training and becoming certified I increased the software solutions available by 500%. • Administer corporate network assets, including configuring servers, firewalls, bandwidth allocation to VoIP architecture, and administration of user accounts.

Gainesville, Va

• Recruited, trained, and supervised six full-time outside sales staff responsible for increasing sales in the Federal Government and Major Accounts sectors.• Developed customer needs assessments to improve customer satisfaction and retention. This helped increase the retention rate of yearly maintenance contracts from 93% to 97%.• Develop and maintain website optimization, direct mail campaigns and advertising schedules. Offix was able to increase their website search rankings to one of the top 3 in the area.

Gainesville, Va

• Sold copiers, scanners and software solutions in a specified territory, achieving monthly sales revenue quotas while developing new accounts in the public and private market sectors. I was recognized by Senior Management as the fastest employee to reach $100,000 in monthly sales revenue.• Prepared and responded to Requests for Information (RFI) and Requests for Proposals (RFP).

Chantilly, Va

• Performed sales presentation to customers and provided expertise to the Sales department while serving as key liaison between the Sales and Engineering departments responsible for the development and marketing of a videoconferencing software product.

Reston, Va

• Fulfilled testing, troubleshooting, scripting, and maintenance activities to fulfill Quality Assurance objectives with a software development firm.

Chantilly, Va

• Scheduled, coordinated, and performed on-site customer software installations worldwide; resolved videoconferencing hardware problems. This allowed AC&E Ltd. to meet strict time requirements for mission-critical projects.• Accomplished extensive testing and problem-solving activities for the VC Wizard product suite, including video conference device testing, software analyses, and Y2K evaluations.• Provided comprehensive help desk support for VC Wizard video conferencing schedules and device control software packages.

Ms, Information Systems

Bs, Public Administration

As, Business Administration

Other