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• Strategic thinker who architects global financial service business strategies and transforms end-to-end customer interaction models to deliver exceptional customer experience and financial results • A passionate leader who connects and collaborates with team members throughout the organization to execute practical strategies within complex and highly regulated operating environments• An experienced global executive who has led a $1B top-line revenue insurance business and incubated several innovative new business modelsSpecialties: Business Strategy, Executive Leadership, Alliance Development, Directorship, Business Development, M&A, Retail Banking, Payments, Credit Cards, Insurance, Sourcing and Marketing.
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PresidentS.K. Strategic ConsultingToronto, On, Ca
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Evp, Emerging And Adjacent Business ModelsThe Co-Operators Mar 2022 - PresentGuelph, Ontario, CaThe Co-operators Group Limited is a strong Canadian cooperative and a leader in multi-line insurance, offering auto, home, life, farm, travel and business insurance as well as investments. Reporting to the CEO, core responsibilities include developing Emerging Business Models and acquiring new Adjacent Business Models. Current focus is scaling an embedded P&C insurance B2B2C business branded Duuo by Co-operators, and scaling our entry into Home Services with recent subsidiary acquisitions (Carson Dunlop) and investments (Custodia and Home Porter).
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Chief Obstacle RemoverDuuo By Co-Operators Jan 2018 - PresentToronto, Ontario, CaDuuo by Co-operators is a Canadian leader in embedded insurance solutions. Our microsite and API integrations allow our platform partners to provide customized insurance to their users in one seamless experience. Duuo by Co-operators develops embedded insurance solutions to meet the needs of our partners and their clients. We help our partners generate new revenue by offering best-in-class insurance to their clients directly through their app, platform, or website. Powered by Co-operators, we can customize pricing and coverage options to meet our partners’ unique needs and effectively enhance their customer experience.Our insurance solutions are designed to meet the needs of a variety of different industries including Auto manufacturers, Credit Unions, proptechs, fintechs, SAAS platforms, event management booking platforms, and more. We also work with property managers, event organizers, and venues to provide their clients with access to affordable, online insurance that can be purchased in minutes. Duuo.ca -
Chairperson Of The BoardCarson Dunlop Feb 2024 - PresentToronto, On, CaCarson Dunlop has been a trusted advisor to homeowners for over 45 years. It is a leader in the lifecycle of a home inspector through education, inspection software and providing home inspections from company staff and franchised providers across North America. Carson Dunlop is the anchor company within the Co-operators Home Services strategy providing valuable home maintenance expertise and data. CarsonDunlop.com -
Chairperson Of The BoardCustodia Mar 2024 - PresentEtobicoke, CaCustodia is a home management company designed to serve homeowners, seniors and their families. Our exclusive processes and technologies help us customize and automate each home management plan according to the specific needs and abilities of our customers and their families. Custodia plays a key role within the Co-operators' Home Services strategy by helping elderly manage their homes and age in place. Custodia.com -
Board MemberBluedot Aug 2019 - PresentToronto, Ontario, CaBlueDot is a leading software company that empowers responses to infectious disease outbreaks using human and artificial intelligence. -
Member Since 2003, Chair Ontario 2011-12Ypo Sep 2003 - PresentIrving, Texas, UsYoung Presidents' Organization is a global leadership community of extraordinary chief executives — more than 30000 members from 142 countries. Together we become better leaders and better people. -
Chair, Sovereign Insurance BoardSovereign Insurance Apr 2022 - Apr 2023Calgary, Alberta, CaResponsible for the overall business long-term performance and alignment with the parent, Co-operators, strategy. Provides direction and support to the Chief Operating Officer who has full accountability to manage the business. Chairs the Board that provides subsidiary oversight and advice to the Sovereign senior executive team. -
Head Of Sovereign InsuranceSovereign Insurance Jan 2017 - Mar 2022Calgary, Alberta, Ca- The Sovereign General Insurance Company is a uniquely specialized organization striving to be a trusted source of risk solutions for Canadian business- We aspire to achieve mutual success with our stakeholders by:o Delivering innovative solutions to our brokers partners enhancing their ability to meet their client needso Providing solutions that encourage and enable sustainabilityo Strengthening our co-operative community through the provision of risk solutionso Creating an environment where talented people thrive- Accountable for developing and implementing strategic plans related to profitable, sustainable and competitive commercial insurance business practices
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PresidentSkp Strategy Consulting Nov 2012 - Dec 2016As an independent consultant, I advised financial institutions, service providers and strategy consulting firms on Canadian growth strategies and client interaction cross-sell models.- led the transformational strategy development and execution of a 3,000 financial services representative contact centre business unit in the delivery of banking sales and service, including a multi-product telephone banking unit, and a series of specialized teams for mortgages, credit cards, click to chat, social media, and outbound tele-marketing.- developed the retail banking product strategy for a startup Schedule 1 Canadian Bank.
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Head Of Global Strategy & Enterprise InnovationAssurant Solutions Aug 2008 - Oct 2012Atlanta, Georgia, Us- a $4B financial services business based in Atlanta with 3,000 employees in 13 countries.- Reporting to the CEO, was primarily accountable for developing and overseeing strategy, acquisitions, strategic alliances and exploring new innovative business models - This role entailed partnering with subsidiary President’s in the creation of differentiated business models across the portfolio of 20 companies across the world -
Svp & Regional President, Europe & CanadaAssurant Solutions Aug 2005 - Aug 2008Atlanta, Georgia, Us- Reporting to the CEO, was accountable for the P&L of the $1B CDN business unit covering Canada and the Pan-European region- This role entailed leading a team of Country Presidents, U.S. based market development executives, and 500 employees to partner with top tier distribution clients to serve over 6 million customers- Built new companies in Germany, Italy and Spain- Acquired a specialized UK service company and established a mortgage broker channel to sell mortgage protection and home insurance - Redesigned payment protection insurance products in the face of unprecedented regulatory change- Established a formal governance infrastructure for Europe, including establishing and chairing a board with independent directors
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President, CanadaAssurant Solutions Feb 2002 - Aug 2005Atlanta, Georgia, Us- Reporting to the global COO, was responsible for the P&L of the Canadian division- This position entailed establishing and leading an executive team responsible for the complete company operation including strategy development, finance, sales, marketing, product development, customer service, claims management, risk management, legal and compliance
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Vp & Business Head, Merchant Payment Card ServicesTd Bank Feb 1999 - Feb 2002Toronto, Ontario, Ca- Reporting to the SVP, Credit Cards, owned the P&L of the card payment processing business for corporate, medium and small retailers -
Associate Vp, Visa Card ProductsTd Bank Feb 1998 - Feb 1999Toronto, Ontario, Ca
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Associate Vp, Debit Card & Smart Cards, Personal Access BankingTd Bank May 1993 - Feb 1998Toronto, Ontario, Ca
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Analyst & Project CoordinatorIbm Canada May 1989 - Aug 1991
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General ManagerPier 4 Sailing School May 1988 - Aug 1988
Steve K. Phillips Skills
Steve K. Phillips Education Details
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Ivey Business School At Western UniversityMarketing & Finance -
University Of Toronto - Rotman School Of ManagementDirector'S Education Program
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Western UniversityEconomics
Frequently Asked Questions about Steve K. Phillips
What company does Steve K. Phillips work for?
Steve K. Phillips works for S.k. Strategic Consulting
What is Steve K. Phillips's role at the current company?
Steve K. Phillips's current role is President.
What is Steve K. Phillips's email address?
Steve K. Phillips's email address is st****@****gen.com
What is Steve K. Phillips's direct phone number?
Steve K. Phillips's direct phone number is +140329*****
What schools did Steve K. Phillips attend?
Steve K. Phillips attended Ivey Business School At Western University, University Of Toronto - Rotman School Of Management, Western University.
What skills is Steve K. Phillips known for?
Steve K. Phillips has skills like Strategy, Leadership, Business Development, Mergers And Acquisitions, Financial Services, Strategic Planning, Executive Management, Management, P&l Management, Insurance, Change Management, Banking.
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