Steve Kurtzer Email & Phone Number

Muskegon, Mi

Traveled extensively in the Northeast US to Heavy Duty truck dealer, fleet and distributor sites to develop and build a partner relationship to support and manage end use of products. Participated in customer events to enhance corporate image and create new relationships. Monitored existing accounts, analyzed lost sales, and took remedial actions to increase sales to existing accounts. Maintained detailed records and results of all sales calls using Salesforce. Adhered to a corporate and personal level of honesty and integrity and promoted a spirit of teamwork and cooperation through leadership and personal conduct. Ensured prompt resolution of customer concerns regarding pricing, delivery, quality, and warranties. Interfaced at an advanced level with internal departments to ensure complete customer satisfaction

New Jersey

Spearhead sales efforts of Marine, Powersport, and Outdoor Power Equipment division. Identified and assisted in the addition of over 400 SKUs to the product line. Extensively researched complimenting product lines along with ROI analysis to determine feasibility. Researched, developed and implemented a 3 tier pricing strategy resulting in the corporation's highest net margin division. Coached, mentored and trained sales team to drive optimal results. Planned, coordinated, and participated in 10 trade shows per year.

Exton, Pa

Employed superior account management skills to oversee accounts requiring specialized, high-level attention. Actively managed, turned around, and grew sales of accounts relinquished by other sales reps. Grew sales to competitor and specialty accounts by 30%. Developed and implemented sales strategies reducing channel conflict.

Pleasanton, Ca

Drove results in sales and customer service of OEM, Tier 1, Independent Distributor, and rotating electrical accounts located throughout North America. Oversaw market research and established multi-tiered pricing on new, domestically produced products. Represented 2 Brazilian manufacturers and visited each facility regularly and acted as a liaison between plant and customer resulting in unparalleled customer satisfaction.

Royersford, Pa

Managed and monitored team of 7 inside personnel responsible for Customer Service, Strategic Account and International Sales, Independent Distributors and Procurement. Actively participated in distribution and Business Development for implementation of plans and initiatives. Fostered cross functional collaboration while interacting with other departments to resolve pricing, credit, inventory, quality, shipping, and technical issues. Guided, directed, and developed teams in areas of customer service, account management and purchasing and development of over 1300 SKUs. Executed individual performance reviews for team members. Maintained detailed records and results of sales calls on a computerized information system. Adhered to a corporate and personal level of honesty and integrity, and promoted a spirit of teamwork and cooperation through leadership skills and personal conduct.

Mba, Business Administration And Management, General

Ba, Translation And Business Spanish, International Business & Marketing

Activities and Societies: Phi Sigma Iota

Education record