Steven L Email and Phone Number
At StubHub, our recent projects have flourished under my direction, reflecting a steadfast commitment to excellence in project management and Salesforce knowledge base enhancements. Mastery in conflict resolution and interpersonal skills played a pivotal role in delivering product updates seamlessly, benefiting both our team and end-users.The transition from Supervisor to Project Manager sharpened my ability to surpass service goals and unite a 15-member management team. Together, we've increased cross-functional organizational capacity, ensuring efficient workflows and fostering innovation through our collaborative efforts. At our core lies a shared mission to empower and drive success within our dynamic environment.
Stubhub
View- Website:
- stubhub.com
- Employees:
- 1134
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Project ManagerStubhub Jan 2024 - PresentDraper, Utah, United StatesLed projects from inception to completion, including product updates & Salesforce knowledge base rollouts. Strong communication & organizational skills ensured on-time delivery & successful implementation.
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SupervisorStubhub May 2022 - Jan 2024Established performance and service goals and held associates accountable for individual performance.Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.Identified individual employee's unique work styles and adapted management methods.Led and developed management team of 15 employees
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Project ManagerSss Investments And Realty 2020 - 2022
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LeadEbay 2017 - 2020Oversight over 15-20 front line customer experience teammates within the eBay Payments team.Met with teammates to create SMART goals based on root cause analysisAssumed ownership over team productivity and managed work flow to meet or exceed quality service goals.Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.Designed and implemented strategic business plans to achieve growth goals while managing payments team and building long-lasting customer relationships. -
Banker CoachWells Fargo 2015 - 2017Liaised between executives and entry-level workers, facilitating smooth communicationDeveloped new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staffTrained and mentored over 50 new personnel hired to fulfill various rolesAnalyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals. -
Project ManagerCreative Woodworks Sep 2013 - Oct 2015Purchasing, inventory control, customer service, maintaining business relationships, budgeting, sales, effective planning control and overall quality of items purchased. Led each project from open to close.
Steven L Education Details
Frequently Asked Questions about Steven L
What company does Steven L work for?
Steven L works for Stubhub
What is Steven L's role at the current company?
Steven L's current role is Project Manager | Learning & Development | People Leader.
What schools did Steven L attend?
Steven L attended Salt Lake Community College.
Who are Steven L's colleagues?
Steven L's colleagues are Morshed Khan, Rahul Kalia, Colton Jones, Sean Feldman, Alexander Stasko, Pheonix Madrid, Chongshu Qian.
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