Steve Armstrong, Pe Email & Phone Number

Novi, Michigan, United States

Responsible for supplying technical support services to customers using on-site, telephone and remote access technology. Contributes to the efficient and effective start-up, use and recovery of Kistler equipment. Drive business growth by building customer loyalty via service and support solutions.Main Tasks - Perform on-site installation support, configuration/set-up and general maintenance tasks on electronic devices and electro-mechanical products and systems. - Perform calibrations on customer equipment, in house and on-site. - Provide technical support and troubleshooting of PLC, Servo, Drive, Safety, Data acquisition, amplifier, and related systems. - Perform diagnostic and support of electronic instrumentation & control devices. - Maintain current knowledge of new and existing products and applications. - Provide technical reports and documentation of field service activities. - Assist in developing sales strategies and objectives at major accounts, when required. - Develop training materials, application notes and technical presentations for sales team. - Work closely with customers to identify needs and service problems.

Auburn Hills, Mi

Test project management, planning, preparation, instrumentation and recording of road data on automotive chassis, suspension, steering and drive line components, including CAN data. Processing and analysis of acceleration, displacement, pressure, temperature and load cell data for use in durability studies and computer modeling.- Developed custom load cells for use in over the road data collection- Developed a MS Excel based, automated calibration report for in-house transducers resulting in faster and more detailed information from multiple calibration systems - Acted as group PC administrator. Duties included installing software and troubleshooting and resolving PC issues.- Active in activities to standardize and document test group procedures and guidelines.- Trained and guided less experienced engineers on equipment, software and procedures.

Responsible for support of all Technical Center labs including continuing development and improvement of post test data analysis software and data integrity assurance.Key Achievements- Scheduled calibration and maintenance for digital data acquisition hardware and transducers and wrote in house calibration procedures for transducers insuring all equipment was available and within specifications for testing- Automated instrumentation database updates and documentation procedures resulting in a large reduction in database entry errors.- Added features in post processing software alerting users to possible data errors or issues ensuring quicker and more accurate data distribution to customers- Developed user selectable “quick summary” data post processing mode resulting in 85% reduction in time of test results to customer- Developed training material and conducted training on data acquisition, instrumentation and injury calculation methods for technical colleagues- Managed vendor relations to improve data acquisition hardware control software- Diagnosed instrumentation issues using strong troubleshooting skills reducing downtime and increasing test throughput

Retained responsibilities of previous Senior Test Engineer position and added additional responsibilities of supervising a team of technicians responsible for calibration and maintenance of transducers and Anthropomorphic Test Devices (Crash test dummies)

Responsible for the development of post test data analysis software for automotive barrier crash tests, crash simulation sled testing and automotive safety component testing. Including programming to calculate and report crash test injury calculations.

Breed Technologies purchased AlliedSignal Safety Restraints in 1998. Job responsibilities remained the same as before

For the crash simulation lab, held the responsibility for data processing and data integrity assurance. Of primary responsibility was the programming of procedures used to process, calculate andoutput the results of automotive crash simulation sled test results.- Developed techniques for digital data acquisition & analysis instrumentation and processing- Wrote and implemented improvements in transducer calibration procedures- Repaired instrumentation using strong troubleshooting techniques- Performed transducer integrity checks- Developed test procedure specifications- Archived and held responsibility for test data file storage organization and retention

Brought data into a lab environment, using multichannel dataacquisition of field data and developing simulations of this data in the hydraulically controlled Road Simulator Facility. - Developed techniques for digital data acquisition & analysis instrumentation and processing - Scheduled man-power and organized tests - Conducted tests, analysis and reporting of results

Completed various projects to develop and analyze finite elementmodels for stress and fatigue analysis of truck trailer components and assemblies.