Steven Larson Email & Phone Number

Let us help you achieve the human and business benefits of leadership, inclusion and engagement in your organization. Just getting started, we can help. Not sure about how to make your organization more diverse or how to drive inclusion in your business, we can help. Need to build more effective leaders, we can help. Need better understanding of your diverse customer base, we can help. Need a strategy to have employees and customers experience your organization as inclusive and responsive, we can help. Our work helps companies and organizations--for profit and non-profit--implement positive business and human systems change that creates truly integrated culture for diversity and inclusion. The integration of these two human system factors allows our clients to realize the full, well documented, benefits of diversity + inclusion.

New York, Ny, Us

Responsible for evolving corporate diversity and inclusion strategy and moving it into implementation. Innovating leadership and talent development methodologies in the diverse TIAA culture. Working directly with senior executives and their teams to integrate diversity and inclusion in business unit strategy and practices. Developing strategy, program and infrastructure for the enterprise and key revenue units of the business.

A Human System Solutions Firm for HR Strategy, Leadership Development, Change Management, Diversity and Inclusion

San Francisco, California, Us

Designed, developed and implemented the plans and programs to create sustainable results for diversity and inclusion at Wells Fargo. Developed the enterprise diversity commitment and change management strategies for Wells Fargo’s 270,000 employees, creating 5 target areas for improved company performance.Conceived and implemented the enterprise Team Member Network Program that succeeded and continues to engage 35,000 employees in building the business through product development, customer insight and talent development.

San Francisco, California, Us

Consulted to the CEO and Corporate Diversity Council to develop and implement diversity and inclusion strategy across the company (approx. 110,000 employees). Built long-term change management strategies and action plans that improved Wachovia’s standing from 48 to number 11 on the DiversityInc index.Coached executives on leadership effectiveness issues.Partnered with Marketing on product and relationship strategies resulting in improved customer satisfaction and retention scores across diverse customer segments.Managed development of internal capacity for diversity to support business results across the company.

Managed a team providing the full range of HR services for client divisions: Legal, Marketing, Corporate Real Estate and Corporate Relations.Reorganized the Legal and Corporate Relations divisions resulting in improved leadership deployment, greater efficiency, and more robust team development.Designed and facilitated annual planning sessions identifying goals and strategies that resulted in successful business results in each client division.Conducted compensation reviews for the Legal Division and other clients which resulted in improved employee retention and engagement scores.

Managed the mainframe shutdown and processing platform outsourcing.

Built the company's strategic planning process.Brought leaders together to collaborate on creating the company's highly successful mission statement.

Managed a broad range of strategic corporate projects including re-engineering the mortgage lending, information resources, and retail businesses. Fundamentally shifted the ability of the IT organization to respond to the market; improved service levels by 67%; eliminated $1.5 million in operating expense.Reduced loan origination time from 22 to 7 days by initiating team-based work groups, streamlined workflows, and new performance measurement.Reduced software development and operating costs by $1.7 million per year.

Built the bank’s organization development and training functions. Managed a professional staff of 13 and budget responsibility of $600,000.Built talent and leadership development programs increasing promotable talent and improving leadership practices.

Ba, Communication

Post Grad Study, Communication