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Steven Laudadio Email & Phone Number

Service Manager at Stoneham Ford at Stoneham Ford
Location: Malden, Massachusetts, United States 6 work roles 3 schools
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Current company
Role
Service Manager at Stoneham Ford
Location
Malden, Massachusetts, United States
Company size

Who is Steven Laudadio? Overview

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Quick answer

Steven Laudadio is listed as Service Manager at Stoneham Ford at Stoneham Ford, a company with 50 employees, based in Malden, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Steven Laudadio.

Steven Laudadio previously worked as Service Manager at Stoneham Ford and Assistant Service Manager at Stoneham Ford. Steven Laudadio holds Electronics Degree, Electronics from Sylvania Technical School.

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Email format at Stoneham Ford

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Stoneham Ford

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Profile bio

About Steven Laudadio

Steven Laudadio is a Service Manager at Stoneham Ford at Stoneham Ford.

Current workplace

Steven Laudadio's current company

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Stoneham Ford
Stoneham Ford
Service Manager at Stoneham Ford
stoneham, massachusetts, united states
Employees
50
AeroLeads page
6 roles

Steven Laudadio work experience

A career timeline built from the work history available for this profile.

Service Manager

Current

Stoneham

Responsible for the day to day operations of the Service Dept. Manage 10 front end employees and 17 mechanics. Responsible for driving profitability and managing expenses of the service department while delivering a high level of customer satisfaction. Communicate on a daily basis with Ford Motor Co. to resolve customer/technical issues. Perform weekly.

Jun 2013 - Present

Assistant Service Manager

Reported directly to Service Manager/Owner. Responsible for the day to day management of the Service Advisors and Mechanics. Interface with customers to rectify any situations pertaining to their service repair. Perform weekly payroll duties for all service employees. Interface with the Sales department to resolve customer/vehicle issues.

Nov 2011 - May 2013

Service Advisor

Stoneham

Responsible for handling customers needs from the time they dropped their vehicle off for service until the time they came to pick the vehicle up. The job included selling repair work, explaining needed repairs, answering any questions the customer had about the vehicle, interacting with the Service Technicians to advise of sold repairs and acquire repair.

Jun 2004 - Oct 2010

Field Manager Of Customer Service

Boston & Waltham

Managed 28 Field Service Technicians. Responsible for handling all client complaints and arranging client meetings. Monitored the day to day operation of my segment of the companies business including: customer satisfaction, productivity and parts/labor expenses. Provided employee's with two annual reviews of their performance and held monthly team.

Aug 1996 - Nov 2003

Customer Service Specialist

Boston

As the Customer Service Specialist my responsibilities were to support a group of 20+ technicians from a technical standpoint. Duties included: traveling onsite to assist in the diagnosis and repair of electro mechanical issues, conduct training classes as new procedures were released and field phone calls from technicians needing support.

Apr 1992 - Jul 1996

Customer Service Engineer

Boston

Field Service Technician responsible for diagnosing & repairing high speed photo copiers and printers. Managed parts inventory,expenses and customer satisfaction to meet Xerox expectations.

Jul 1984 - Apr 1992
Team & coworkers

Colleagues at Stoneham Ford

Other employees you can reach at stonehamford.com. View company contacts for 50 employees →

3 education records

Steven Laudadio education

Electronics Degree, Electronics

Sylvania Technical School

High School Diploma, Various

Stoneham High School

Activities and Societies: Cross Country Runner, Gym Leader

FAQ

Frequently asked questions about Steven Laudadio

Quick answers generated from the profile data available on this page.

What company does Steven Laudadio work for?

Steven Laudadio works for Stoneham Ford.

What is Steven Laudadio's role at Stoneham Ford?

Steven Laudadio is listed as Service Manager at Stoneham Ford at Stoneham Ford.

Where is Steven Laudadio based?

Steven Laudadio is based in Malden, Massachusetts, United States while working with Stoneham Ford.

What companies has Steven Laudadio worked for?

Steven Laudadio has worked for Stoneham Ford and Xerox.

Who are Steven Laudadio's colleagues at Stoneham Ford?

Steven Laudadio's colleagues at Stoneham Ford include Chris Rivest, Linda Mahoney, Mark Melkonian, Jeffrey Tierno, and Joe Wilson.

How can I contact Steven Laudadio?

You can use AeroLeads to view verified contact signals for Steven Laudadio at Stoneham Ford, including work email, phone, and LinkedIn data when available.

What schools did Steven Laudadio attend?

Steven Laudadio holds Electronics Degree, Electronics from Sylvania Technical School.

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