Steve Baird Email and Phone Number
A highly experienced insurance professional with extensive operational and project management capabilities utilized in leading and transforming business challenges into bonafide solutions. People-centric and goal-oriented individual with more than 20 years of professional experience in risk management, indemnity cost, software development as well as inventory system development. Possesses highly transferable expertise in project management execution of deliverables, while maintaining budget and effective communication with all stakeholders. A proven leader with outstanding interpersonal skills known for building innovative and collaborative project teams to improve performance and deliver quality results. Displays in-depth knowledge of agile methodologies, with documented and quantified success in Agile methodology projects. A self-motivated individual with multiple technical skills and ability to proactively solve all escalated issues combined with a demonstrated history of thriving in the computer networking industry. Regarded as a determined tech leader and respected technical manager with the ability and interest in incorporating new technology. Enjoys challenging projects, working with clients, developing a relationship with stakeholders, and taking pride in meeting as well as exceeding customer expectations. Ready to adopt new challenges and contribute to the overall success of the company.
State Farm
View- Website:
- statefarm.com
- Employees:
- 10
- Company email:
- info@jhannahco.com
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Engineering ManagerState Farm Nov 2024 - PresentBloomington, Illinois, UsRespected and self-motivated engineering manager accountable for leading a team of 40 members working on inventory management solutions for P&C claim operations while being located partly in India, partly on-site, and partly spread all over the US. In charge of proper risks, legal review, and risk management activities ensuring reduced possibility of negative event occurring, as well as the magnitude of potential impact. Directly responsible for the oversight, direction, and maintenance of technical systems, particularly the development of installation of hardware and software as well as the integration of various information systems. Accountable for identifying and developing solutions for auto and fire casualty claims. Develops training and communication strategies for the software as well as an inventory at work prioritization tool for property and casualty claim operations successfully deployed and used by 12k people and submitted for a US patent Utilizes in-depth industry knowledge to migrate 13 API's and UI's from on-premises to AWS Displays outstanding leadership skills while managing stakeholders, utilizing the ability to form and maintain positive relationships by meeting their expectations as well as desired outcome.
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Enterprise Technology ManagerState Farm Sep 2017 - PresentBloomington, Illinois, UsRespected and self-motivated technology manager accountable for leading a team of 40 members working on machine learning models and plane operations while being located partly in India, partly on-site, and partly spread all over the US. In charge of proper risks, legal review, and risk management activities ensuring reduced possibility of negative event occurring, as well as the magnitude of potential impact. Directly responsible for the oversight, direction, and maintenance of technical systems, particularly the development of installation of hardware and software as well as the integration of various information systems. Accountable for identifying and developing solutions for auto and fire casualty claims. Develops training and communication strategies for the software as well as an inventory at work prioritization tool for property and casualty claim operations successfully deployed and used by 3k people and submitted for a US patent Utilizes in-depth industry knowledge to migrate eight machine learning models from on-premises to AWS Displays outstanding leadership skills while managing stakeholders, utilizing the ability to form and maintain positive relationships by meeting their expectations as well as desired outcome.
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It ManagerState Farm May 2007 - Sep 2017Bloomington, Illinois, UsDetail-oriented IT manager responsible for coordinating, planning, and leading computer-related and insurance activities across the organization. Monitored performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure as well as cost savings. Displayed integrity and strong work ethic and showed respect for the appointed deadlines while collaborating with cross-functional IT teams. Reduced indemnity cost by 10% in the first six months by leading agile product team on an Enterprise Initiative project, simultaneously providing third party injury claim handlers new tools necessary for the improvement of investigation, negotiation, and settlement of third-party claims Achieved overall average savings of 18% on indemnity cost for auto bodily injury claims by leading the product team to create a solution to data capture and medical bill review of third-party medical bills Demonstrated excellent interpersonal and communication skills and established strong cooperation while working closely with IT professionals from other teams
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Claim Automation And Procedures – Project ManagerState Farm Aug 2002 - Sep 2011Bloomington, Illinois, UsResult-driven individual responsible for providing business analysis and training for claim systems. Showed excellent management skills while successfully leading stakeholder relations, project cost, as well as the project scope. Effectively applied project management methodologies and practices to successfully meet project deliverables. Highly skilled in tracking details, communicating deadlines, and following up with internal and external partners to ensure timely completion of the assigned tasks. Led implementation of auto pay business rules and procedures for auto medical claims, allowing the company to auto-process 65% of claims without manual intervention Simultaneously managed a team of eight specialists and multiple projects Created and executed project work plans and revised as appropriate to meet changing needs and governance requirement
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Claim Automation And Procedures- Business AnalystState Farm ® Mar 1997 - May 2002Bloomington, Illinois, UsA quick thinker responsible for identifying business requirements, root cause analysis, developing training, and presenting project details to multiple different levels in the organization. Demonstrated outstanding problem-solving skills while conducting thorough research and analysis to come up with solutions for different business problems. Accountable for the implementation and support of business information systems across multiple departments. Versatile and independent individual adept in business techniques and strategies utilized for understanding customers’ needs. Achieved auto-processing of 90% of rental bills without claim handler intervention Led and conducted knowledge acquisition sessions to identify business objectives, business rules, and define terms and calculations Created and presented numerous business rule presentations to different levels and audiences within the company
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Auto Claims AdjusterState Farm ® Feb 1993 - Mar 1997Bloomington, Illinois, UsCarefully investigated, evaluated, and negotiated automotive claims from the initial report to the conclusion. Continuously engaged in investigation processes of the nature and circumstances of damage, simultaneously compiling evidence from various sources. Created accurate reports detailing the events and damage related to the claim. Coordinated the services of mechanics, architects, and contractors to ensure damage is repaired. Researched the costs of repairing the damage with particular attention to cost savings. Showed impeccable attention to detail and excellent analytical thinking skills while properly estimating complex physical damage claims Proven track of superior organizational skills noticeable in the organization of workflow to achieve optimal settlement and close ratios Consistently provided exceptional customer service due to strong communication capabilities, interpersonal skills, and customer-oriented approach
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SergeantUnited States Marine Corps May 1987 - May 1993Washington, Dc, UsCombat Engineer MOS and Sergeant of Marines. Served in Desert Shield/Storm
Steve Baird Education Details
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Illinois State UniversityPolitical Science And Government
Frequently Asked Questions about Steve Baird
What company does Steve Baird work for?
Steve Baird works for State Farm
What is Steve Baird's role at the current company?
Steve Baird's current role is Product Manager | PMP, ACP, PM/PO | Delivering P&C Claim Software.
What schools did Steve Baird attend?
Steve Baird attended Illinois State University.
Who are Steve Baird's colleagues?
Steve Baird's colleagues are Shawn Smith, Andrea V., Jessy Elardi, Cari Wallgren, Amanda Terrell, Tiffany Wise, Nikki Tomblin.
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