Steven Leung Email and Phone Number
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Steven Leung is a Director of Marketing at Online Labels Group at Online Labels Group. He possess expertise in e commerce, seo, online marketing, google analytics, wordpress and 30 more skills. Colleagues describe him as "Back in 2015, as a Senior Frontend Developer for OnlineLabels.com, I heard these words from my manager, Steve Leung: “I think you should take our customer service training.” At the time, I was a hot shot designer not far removed from the Atlanta ad agency scene. At the time, Steve assured me that he too had made similar mistakes and found the training to be very helpful in his career. I took his advice and attended the company's customer service training where I would shadow a customer service agent as he or she took calls from customers, processed orders, handle complaints, asked product questions and more. It ultimately taught me more about both the customer and the many products that OnlineLabels sold. From that point on, I learned that customer obsession is the key to good UX design. Those lessons also proved valuable during my tenure on Steve's team as we achieved several ambitious goals for the company including full mobile-responsive conversion of a massive e-commerce, modernization of our shopping filters for all product pages, a revamped account section and a much needed refresh of the Maestro Label Designer web app. He also lead Steve's management style is very approachable, customer obsessed, intelligent and supportive of his employees and their ideas. He takes care of his team and is not afraid to contribute himself. For all of these reasons I highly recommend Steve Leung."
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Director Of MarketingOnline Labels Group Jan 2015 - Present• Responsible for maintaining the overall brand of OnlineLabels, along with a team of dedicated, highly-talented individuals• Co-lead of a team responsible for the planning and development of international expansion into the European market• Established a dedicated content & social media team with the goals of improving overall customer satisfaction and engagement on various platforms (Facebook, Pinterest, LinkedIn, Instagram, TikTok)• Navigated site-wide compliance in ADA accessibility, in accordance with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA standards, for users with disabilities• Established a revised privacy policy and practices in compliance with GDPR & CCPA data protection -
Director, Front-End DevelopmentOnline Labels Group Sep 2012 - Jan 2015• Director of a team that manages and maintains the front-end website of a multi-million dollar grossing e-commerce company• Increased conversion rates year over year through the practice of proper usability design and A/B/n split-testing via the use of SiteSpect. Average Order Value has also increased significantly since taking on the role.• Conducted the development of a full responsive site conversion. The goal was to create an optimal viewing and interaction experience across all devices, consistent with the OnlineLabels brand. -
Front-End Developer / Digital Marketing CoordinatorOnline Labels Group Sep 2007 - Sep 2012• Responsible for the proposal, creation, and implementation of multiple product and landing pages in an effort to increase traffic and conversions• Implemented a targeted email marketing strategy which has led to an additional increase of 8 - 15% in revenue, year over year• Expanded product line into new markets, including eBay, Amazon, and Etsy, which have proven to be high-conversion marketing avenues -
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Steven Leung Skills
Steven Leung Education Details
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University Of Central FloridaHospitality Management
Frequently Asked Questions about Steven Leung
What company does Steven Leung work for?
Steven Leung works for Online Labels Group
What is Steven Leung's role at the current company?
Steven Leung's current role is Director of Marketing at Online Labels Group.
What is Steven Leung's email address?
Steven Leung's email address is ti****@****ail.com
What is Steven Leung's direct phone number?
Steven Leung's direct phone number is +140794*****
What schools did Steven Leung attend?
Steven Leung attended University Of Central Florida.
What skills is Steven Leung known for?
Steven Leung has skills like E Commerce, Seo, Online Marketing, Google Analytics, Wordpress, User Experience, Photoshop, Strategy, User Interface Design, Html, Mobile Web Design, Css.
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