Steven Kelley

Steven Kelley Email and Phone Number

Senior IT Executive | Senior IT Leader and Business Partner | Diverse Industry Experience including Healthcare @ Elevance Health
Steven Kelley's Location
Atlanta Metropolitan Area, United States, United States
Steven Kelley's Contact Details

Steven Kelley personal email

n/a
About Steven Kelley

At my core I’m a builder, a problem solver and a teacher, and those skills have been the foundation for my success in life and in my career.Like many engineers I was a builder and fixer as soon as I was old enough to hold a tool. I began by fixing my broken toys and progressed to building model trains and rockets. As a dad, I fixed the next generation of toys, built forts/swing sets and tackled home repairs. From an early age I was driven to fix and build things that met a specific need. Fast forward to my career, and I use that purpose-driven approach to ensure that my IT organizations always deliver on the one most important need of the business—enabling growth.Starting my career, there was no better place to hone my problem-solving skills than with Accenture where I applied those skills every day in the financial services, communications, manufacturing and high-tech industries. I used the frameworks that were innate to me as a child and that I further developed in my engineering studies to solve my clients’ complex problems. The biggest difference at Accenture was that I was no longer working alone in my workshop. I was collaborating with a team of experts who ensured that we always delivered top-flight solutions.And that collaborative environment brought out the teaching skills that I had also honed early on. As a tutor for other students when I was in high school, as a wilderness skills instructor at Vanderbilt and as a coach for my son’s baseball team, I found that I was a natural born teacher—but more than just a teacher—I was a builder of people. I taught them skills and built their confidence and self-sufficiency. Today, I leverage my “builder” approach with my teams. My dedication to each individual, to their development and to their success has enabled me to build agile, engaged, high-performing teams who are always stretching themselves.I still tinker in my workshop, but I get my greatest satisfaction building individuals, teams and businesses.

Steven Kelley's Current Company Details
Elevance Health

Elevance Health

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Senior IT Executive | Senior IT Leader and Business Partner | Diverse Industry Experience including Healthcare
Steven Kelley Work Experience Details
  • Elevance Health
    Staff Vp Enterprise Technology Services
    Elevance Health Apr 2019 - Present
    Indianapolis, Indiana, Us
  • Optum (Formerly Alere Wellbeing)
    Chief Information Officer (Cio) Alere Health
    Optum (Formerly Alere Wellbeing) Jan 2015 - Aug 2018
    Alere Health was acquired by Optum (part of UnitedHealth Group) in January 2015. I was retained by Optum post-acquisition to continue as CIO of Alere Health while leading the integration of the Alere Health IT organization into Optum's IT organization. Led all aspects of IT for the Alere Health line of business including application development, maintenance and support, data center infrastructure and operations, network, telecom, desktop support, security, and IT purchasing.• Actively managed $40+ million annual budget. Delivered favorable results vs. budget each year.• M&A integration leader -- successfully led the separation of Alere Health IT infrastructure (data centers, network, and telecom) from the Alere, Inc. parent organization followed by the successful integration of both the Alere Health IT infrastructure and IT organization into Optum: -- Retained very high level of Alere Health IT team members through the multi-year integration -- only 3%-4% annual unplanned attrition in a hot IT job market. -- Maintained excellent employee engagement scores and high application availability and quality metrics in the midst of significant, on-going organizational and IT infrastructure changes. -- Role eliminated as a result of organization integration.• Consistently delivered significant IT development projects on-time and on-budget with consistently high quality levels -- this included development of new functionality as well as major platform migrations and decommissioning of legacy platforms.
  • Alere Health
    Chief Information Officer (Cio), Evp Information Technology
    Alere Health Feb 2012 - Jan 2015
    North Chicago, Illinois, Us
    Based on demonstrated progress in driving transformation of the IT organization, I was promoted to CIO following the departure of the CIO who had hired me. Member of the executive leadership team reporting to the CEO of Alere Health. Led all aspects of IT including application development, maintenance and support, data center infrastructure and operations, network, telecom, desktop support, security, and IT purchasing. • Actively managed $55m+ annual budget. Delivered favorable results vs. budget each year while driving 30% reduction in OpEx budgets over 3 year period.• Successfully led transformation of the IT organization into a mature, collaborative, high-performing, agile, responsive organization aligned with corporate objectives and a customer-centric focus.• Drove quality improvement initiatives which produced: 95% reduction in defect backlog, 99% reduction in critical defect injection rate, 90% reduction in Severity 1 system impacting events, and dramatic improvement in system uptime/availability; resulting in increased IT responsiveness, lower costs, and improved external customer satisfaction.• Managed 400-member team including full-time employees plus on-shore and off-shore contractors.• Supported 2200 call center coaches and clinicians including 1700 remote users.• Application portfolio included custom-developed telephonic coaching call center applications, on-line participant portals, and mobile apps.• Re-architected member fulfillment processes, resulting in improved achievement of delivery performance targets from 25% to consistently achieving performance targets 100% of the time.• M&A leader -- member of the executive team responsible for leading the sale of Alere Health to Optum including delivering executive presentations and overseeing due diligence review processes.
  • Alere Health
    Vp, It Effectiveness
    Alere Health Mar 2011 - Feb 2012
    North Chicago, Illinois, Us
    Recruited by the CIO, a former Accenture colleague, to be his Chief of Staff and to drive transformation of the IT organization which was plagued by poor quality, unsatisfactory service levels, consistent project and budget overruns, lack of trust from the business, and in-fighting between different parts of the IT organization. Member of the IT executive management team reporting to the CIO of Alere Health. Drove efforts to improve maturity, effectiveness and transparency of the IT organization.• Chief of Staff to the CIO responsible for: -- IT budgeting and financial management, -- IT quality improvement initiatives, -- Program management office (PMO), -- Contractor management and IT purchasing. • Implemented enhanced capital project approval processes and budget tracking for IT projects. Also drove major improvements in the IT budgeting and IT financial management processes. These changes provided improved transparency, accountability, and budget performance.• Dramatically improved contractor management, reducing the number of contractor vendors from 35 to 6, gaining purchasing power with the selected vendors and better leveraging offshore resources. Moved from 80/20 on-shore/off-shore mix of contractors to 30/70 on-shore/off-shore mix over 12 months. The changes provided $4.8 million in on-going annual cost savings while still achieving improvements in quality.• Significantly improved communications and collaboration with IT constituents and stakeholders which resulted in greater transparency, trust, and alignment of priorities.
  • Standard Door
    President
    Standard Door 2006 - 2010
    Us
    Purchased a small, local manufacturing business following 20-year career with Accenture. Standard Door was a local Atlanta independent manufacturer of pre-hung interior doors used in residential construction. Customers included builders supply houses and turn-key trim contractors serving both the single-family and multi-family residential construction markets.Hands-on, active business owner responsible for overseeing and directing all aspects of the business including P&L, sales, manufacturing, distribution, inventory control, purchasing, receivables, personnel management, administration, financial management, and facilities management.
  • Accenture
    Associate Partner -- Complex Program/Project Management
    Accenture 2001 - 2004
    Dublin 2, Ie
    Key program/project leadership roles on numerous strategic initiatives for clients in the Communications, Products, and High Tech industries. Highlights include:BellSouth (Now AT&T)• Accenture lead for an initiative which developed plans and approach for transitioning 15% of the IT application support requirements offshore in order to reduce application support costs by 10%.Alltel Communications (Now Verizon)• Program director in charge of all Accenture activities on an 18 month, 9500 man-day project that developed a new, integrated point-of-sale application for Alltel’s wireless retail stores.• Project scope was delivered on time and on budget against a very aggressive schedule.• Generated 15% greater revenue and margin for Accenture than budgeted.Georgia Aquarium• Accenture lead on Technology Blueprint project that developed comprehensive technology plan for the start-up Georgia Aquarium.• Defined and prioritized technology requirements vs. tight budget constraints to develop agreed upon implementation scope.Accenture (Internal)• Led transformation of sales and marketing processes for eastern U.S. Communications & High Tech and Products industry groups.• New processes produced improved “win” rates and 20%+ growth in year-over-year sales.
  • Accenture
    Associate Partner -- Director, Chief Operating Officer (Coo) Atlanta Business Launch Center
    Accenture 2000 - 2001
    Dublin 2, Ie
    In late-1999-2000 Accenture established multiple business launch centers to provide quick-start business capability services to new corporate ventures and Internet start-ups. I developed and managed Accenture’s Atlanta Business Launch Center. Led all functions related to start-up and on-going operations for 15 person “SWAT team” organization.• Actively managed budgets, revenues, costs, and operating margins. Consistently exceeded P&L targets by 20% - 30% via aggressive cost control.• Directed all internal and external recruiting and hiring activities. Developed a highly-skilled, well-rounded bench of “SWAT team” resources able to address all people, process, and technology requirements of the start-up organizations.• Managed all administrative functions including HR, salary administration, staffing and other personnel management functions.• Actively collaborated across network of Accenture Business Launch Centers to ensure best practices and knowledge capital were appropriately leveraged.
  • Accenture
    Associate Partner -- Founding Director, Chief Operating Officer (Coo) Peoplesoft Solution Center
    Accenture 1997 - 2000
    Dublin 2, Ie
    In the late 1990's, Accenture established multiple ERP solution centers to address the increasing demand for ERP implementations in response to industry concerns around Y2K. Founded, developed, and managed all aspects of Accenture’s PeopleSoft Solution Center, a Center of Excellence (COE) with $30 million annual budget. Spearheaded all functions related to initial start-up and on-going operations for 200-person professional services application development organization including P&L responsibility.• Actively managed budgets, revenues, costs, and operating margins. Exceeded P&L targets in each year of operation by 20% - 30%; one of Accenture’s top performing solution centers.• Managed all internal and external recruiting and hiring activities. Rapidly built a large team with deep PeopleSoft expertise – deepest bench of PeopleSoft resources in the industry.• Led delivery of solution center services to ensure high quality against commitments. Solution center teams consistently delivered successful projects – no unsuccessful or “problem” jobs.• Played lead role in establishing a $25+ million annual revenue PeopleSoft application maintenance service delivered from the solution center.• Directed all HR, salary administration, staff assignment, and other personnel management functions.
  • Accenture
    Associate Partner -- Complex Program/Project Manager
    Accenture 1994 - 1997
    Dublin 2, Ie
  • Accenture
    Consulting Analyst - Consulting Sr. Manager
    Accenture 1984 - 1994
    Dublin 2, Ie

Steven Kelley Skills

Program Management Leadership Consulting Management Start Ups Strategic Planning Project Management It Strategy Operations Management Business Strategy Business Process It Management Business Process Improvement Team Building Budgets Human Resources Budgeting Business Planning Recruiting Integration Executive Management It Project And Program Management It Executive Leadership Project Management Office Management Consulting P&l Management Healthcare Financial Services Manufacturing Airlines Telecommunications Cross Functional Team Leadership It Transformation Financial Management Experience Mergers And Acquisitions Integration Cloud Computing

Steven Kelley Education Details

  • University Of North Carolina At Chapel Hill
    University Of North Carolina At Chapel Hill
    Finance
  • Vanderbilt University
    Vanderbilt University
    Engineering Science

Frequently Asked Questions about Steven Kelley

What company does Steven Kelley work for?

Steven Kelley works for Elevance Health

What is Steven Kelley's role at the current company?

Steven Kelley's current role is Senior IT Executive | Senior IT Leader and Business Partner | Diverse Industry Experience including Healthcare.

What is Steven Kelley's email address?

Steven Kelley's email address is st****@****hem.com

What is Steven Kelley's direct phone number?

Steven Kelley's direct phone number is +177076*****

What schools did Steven Kelley attend?

Steven Kelley attended University Of North Carolina At Chapel Hill, Vanderbilt University.

What are some of Steven Kelley's interests?

Steven Kelley has interest in Photography, Hiking/backpacking, Spending Time At The Lake.

What skills is Steven Kelley known for?

Steven Kelley has skills like Program Management, Leadership, Consulting, Management, Start Ups, Strategic Planning, Project Management, It Strategy, Operations Management, Business Strategy, Business Process, It Management.

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