Owner Operator Taco Bell Franchisee

My responsibilities include- financing lease agreements for vendors in furniture, appliances and electronics. I currently supervise 8 District Managers from Jensen Beach on the East Coast of Florida to Sarasota to Naples on the West Coast. Also Managed and Supervised 40 Locations in Puerto Rico. We improve the quality of life for our customers and co-workers.

• Develop territories to build new restaurants. • Locate and acquire A+ real estate locations. • Hire supervisors and general managers to run daily operations. • Oversee marketing in trade areas. • Drive sales and profits to achieve company goals. • Set up vendors and negotiate contracts.• Prepared and oversaw operating budgets, monthly and weekly reports, cash analysis, forecasting, budget analysis, marketing, and financial performance of assets.• Directed P&L and annual budgets, reporting to Board of Directors. • Developed strategic plan; maintained and develop high-level guest services while minimize costs and contributing to profitability. • Involved in acquisition between Oklahoma South Restaurant Group and Sonic Corporate in Florida, including due diligence, budget analysis, and employee development. • Worked with general contractors weekly to meet strict deadlines.• Directed facilities, risk management, health benefits, insurance claims, and human resource initiatives.Selected Accomplishments• Increased sales by 5% over 1 year period. • Improved food costs by identifying savings opportunities. • Developed team of managers to grow into new locations. • Improved customer scores to run in the top 10% category.

• Supervised all company operations in territory. • Managed food costs and labor controls. • Increased sales and transactions. • Reduced employee and management turnover. • Developed managers to increase territory. Selected Accomplishments• Reduced employee turnover from 300 to 120% in 1 year. • Developed new managers to meet company and territory goals. • Increased sales by 15 – 20% in territory. • Improved customer surveys to exceed standards. • Managed food costs and labor to meet revenue targets.

• Developed and improved training classes to drive results. • Traveled to Midwestern states to facilitate leadership classes. • Supported franchisee operations to improve P&L results. • Promoted new product rollouts. Selected Accomplishments• Supported above store leadership in territory. • Offered development classes to drive sales and profits. • Reduced employee turnover through implementation of best practices. • Trained supervisors, managers, and employee on new product rollouts. • Performed internal audits to drive accountability.

• Managed $20 million in operations, achieving double-digit growth and exceeding target profit margins.• Supervised 14 company restaurants for YUM brands in territory. • Drove sales and profits to new level of 10% growth. • Managed food costs to meet targets, and met turnover goals. • Drove customer satisfaction and mystery shop scores.Selected Accomplishments• Achieved highest sales growth for 4 years in territory. • Exceeded mystery shop scores and placed in top 10% for 2 years. • Reduced turnover from 360% to 120% during 2nd year and maintained over subsequent years.• Created development plan to achieve 100% in training Certifying Company Managers. • Reduced guest complaints below minimum target best of territory. • Multi-branded Pizza Hut in St. Louis area while increasing sales 38% over prior year.