Director Of Program Management, Product Ops/Npi
Current
Oct 2024 - Present
AeroLeads people directory · profile
Steven L Tran Email & Phone Number
Director, Program Management / NPI at Freshworks
at
Freshworks
2 work emails found
@equinix.com
1 phone found area 800
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Director, Program Management / NPI at Freshworks
Location
San Jose, California, United States
Company size
Who is Steven L Tran? Overview
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Quick answer
Steven L Tran is listed as Director, Program Management / NPI at Freshworks at Freshworks, a with 1 employees, based in San Jose, California, United States. AeroLeads shows a work email signal at equinix.com, phone signal with area code 800, and a matched LinkedIn profile for Steven L Tran.
Steven L Tran previously worked as Director of Program Management, Product Ops/NPI at Freshworks and Director, NPI and GTM Readiness at Servicenow. Steven L Tran holds Bachelor Of Science (B.S.), Medical Technology from Michigan State University.
Company email context
Email format at Freshworks
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{first_initial}{last}@equinix.com
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AeroLeads found 2 current-domain work email signals for Steven L Tran. Compare company email patterns before reaching out.
Profile bio
About Steven L Tran
Experienced Product leader with extensive executive management experience that includes transformational program management, agile product lifecycle development, client account/relationship building, operational support management, and professional services consulting. Award-winning, highly accomplished, and motivated individual with a proven track record of rapport-building, resourceful problem-solving, and effective team building. Recognized as a proven leader who is comfortable working at all levels to achieve outstanding results.Agile Product Lifecycle Management • New Product Introductions • Transformational Program Management • Global Process Improvements • Resource Optimization • C-Level Collaboration
Listed skills include It Management, Itil, Data Center, E Commerce, and 14 others.
Current workplace
Steven L Tran's current company
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Freshworks
10 roles · 26 years
Steven L Tran work experience
A career timeline built from the work history available for this profile.
Director, Npi And Gtm Readiness
I lead an NPI and GTM readiness team consisting of Program Managers who own the enterprise GTM readiness process. Drive cross-functional, strategic product launches to guarantee value chain readiness and expedite time to value. Additionally, I provide robust governance and support services to ensure effective product launches into the market while equipping the Field teams for successful sales, implementation, and support.Led the go-to-market readiness efforts for ServiceNow’s first Generative AI product offerings.Managed eight releases that included the successful market launch of twelve new products.Implemented process improvements to identify and resolve GTM readiness issues and gaps.
Mar 2023 - Oct 2024
Director Program Management, Product
Head of NPI PMO team responsible for the launch of new products and services within the companyDirected complex transformational programs within the Product group consisting of integrations, mergers & acquisitions, and R&D.Manages business operations functions that created operational processes, provided financial operations support, enterprise risk management, and employee onboarding
2019 - Mar 2023
Senior Manager Program Management, Product
Program execution partner for the VP of Interconnection product lineLaunched two major products Network Edge and Equinix FabricImplemented SAFe program increment process to improve cross-functional alignment and release delivery practices
2016 - 2019
~3 yrs
Senior Customer Program Manager - Cloud And Virtualization Group (Contract)
Responsible for leading the resolution of critical customer issues while ensuring customer satisfaction and success.
Jun 2015 - Dec 2015
Principal Program Manager Service Enablement And Custom Engineering
Managed the launch of a self-service monitoring and backup solution for Verizon Cloud ServicesEstablished work-flow procedures for the review and acceptance of custom application management requests, that resulted in 30% savings in timeDeveloped process improvements and cost reduction plans that provided over $50k in savings within the Engineering team
2010 - 2014
~4 yrs
Lead Client Executive Global Service Delivery
Managed a team of five on-site consultants consisting of system engineers, database engineers, and client executives responsible for production infrastructure managementLaunched and maintained the uptime availability of an e-commerce site including all operational environments Instituted ITIL framework to deliver operationally mature change, incident, and problem management processes
2009 - 2010
~1 yr
Senior Project Manager Professional Services
Led two project teams responsible for the installation, configuration, and deployment of infrastructure for two new e-commerce sites (major home improvement retailer & retail bookstore)Delivered project to provide managed services of 1,500+ enterprise servers for a leading domestic Australian airlineManaged the holiday readiness initiatives for largest US retail consumer electronics store
2007 - 2009
~2 yrs
Senior Program Manager, Enterprise Engineering
2003 - 2007
~4 yrs
Systems Engineer And Team Lead, Server Hosting Operations
2001 - 2003
~2 yrs
Team & coworkers
Colleagues at Freshworks
Other employees you can reach at freshworks.com. View company contacts for 1 employees →
FA
Femin Anto
Colleague at FreshworksKanyakumari District, India
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RK
Ranjith Kumar
Colleague at FreshworksIndia
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LM
Lavanya Muthu
Colleague at FreshworksChennai, Tamil Nadu, India
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AN
Arjun Nandakumar
Colleague at FreshworksChennai, Tamil Nadu, India
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HH
Hazal Haydar
Colleague at FreshworksBerlin Metropolitan Area, Germany
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SO
Sejal Oswal
Colleague at FreshworksKarjat, Maharashtra, India
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AT
Aishwarya T K
Colleague at FreshworksBengaluru, Karnataka, India
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AU
Akanksha Undefined
Colleague at FreshworksKakori, Uttar Pradesh, India
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PN
Prema Nayaki
Colleague at FreshworksGreater Chennai Area, India
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DT
Divya T.
Colleague at FreshworksChennai, Tamil Nadu, India
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Femin Anto
Colleague at FreshworksKanyakumari District, India
View →
RK
Ranjith Kumar
Colleague at FreshworksIndia
View →
LM
Lavanya Muthu
Colleague at FreshworksChennai, Tamil Nadu, India
View →
AN
Arjun Nandakumar
Colleague at FreshworksChennai, Tamil Nadu, India
View →
HH
Hazal Haydar
Colleague at FreshworksBerlin Metropolitan Area, Germany
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SO
Sejal Oswal
Colleague at FreshworksKarjat, Maharashtra, India
View →
AT
Aishwarya T K
Colleague at FreshworksBengaluru, Karnataka, India
View →
AU
Akanksha Undefined
Colleague at FreshworksKakori, Uttar Pradesh, India
View →
PN
Prema Nayaki
Colleague at FreshworksGreater Chennai Area, India
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DT
Divya T.
Colleague at FreshworksChennai, Tamil Nadu, India
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1 education record
Steven L Tran education
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Michigan State University
FAQ
Frequently asked questions about Steven L Tran
Quick answers generated from the profile data available on this page.
What company does Steven L Tran work for?
Steven L Tran works for Freshworks.
What is Steven L Tran's role at Freshworks?
Steven L Tran is listed as Director, Program Management / NPI at Freshworks at Freshworks.
What is Steven L Tran's email address?
AeroLeads has found 2 work email signals at @equinix.com for Steven L Tran at Freshworks.
What is Steven L Tran's phone number?
AeroLeads has found 1 phone signal(s) with area code 800 for Steven L Tran at Freshworks.
Where is Steven L Tran based?
Steven L Tran is based in San Jose, California, United States while working with Freshworks.
What companies has Steven L Tran worked for?
Steven L Tran has worked for Freshworks, Servicenow, Equinix, Cisco, and Verizon Enterprise Solutions.
Who are Steven L Tran's colleagues at Freshworks?
Steven L Tran's colleagues at Freshworks include Femin Anto, Ranjith Kumar, Lavanya Muthu, Arjun Nandakumar, and Hazal Haydar.
How can I contact Steven L Tran?
You can use AeroLeads to view verified contact signals for Steven L Tran at Freshworks, including work email, phone, and LinkedIn data when available.
What schools did Steven L Tran attend?
Steven L Tran holds Bachelor Of Science (B.S.), Medical Technology from Michigan State University.
What skills is Steven L Tran known for?
Steven L Tran is listed with skills including It Management, Itil, Data Center, E Commerce, Project Management, Management, Cloud Computing, and Vendor Management.
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