Steven Lukas Email & Phone Number

With over five years of work experience in IT support, I am a skilled and certified professional who provides technical assistance and troubleshooting to Amazon's employees and customers. As an IT Support Associate II, I work with various tools and platforms, such as Microsoft Office, ServiceNow, and Remote Desktop, to resolve issues related to hardware, software, network, and cloud services. Previously, I was a Trainer and a Process Assistant at Amazon, where I contributed to the training and development of new hires, as well as the optimization and improvement of Operations processes and workflows. I am passionate about learning new technologies and advancing my career in Information Technology, which is why I am pursuing a bachelor's degree in software engineering from Western Governors University. I value collaboration, innovation, and customer satisfaction, and I strive to deliver high-quality and timely solutions to meet the needs and expectations of Amazon's diverse and global user base.

Listed skills include Troubleshooting, Network Administration, Windows 7, Network Security, and 24 others.