Steven Marsteller Email & Phone Number

Delaware, United States

Internal consultant analyzing and recommending solutions for assigned programs. Helped identify gaps in processes, systems, skills, and/or knowledge and provide solutions to help drive employee performance and organizational success.•Led Cost Transformation effort and retired 46 tools, platforms, and applications for a savings of $2.2M.•Collaborated with internal and external partner groups finding ways to enhance learning experience to further proficiency and increase efficiency in the training environments.•Client facing contact training, developing, and resolving challenges with internal and external partners using training environments. •Coordinated the technical requirements to enable myTraihead (Salesforce training platform) to be used for AT&T, with a 92% overall satisfaction rate from Pilot. Assisted with user group classification/access and documentation for those involved with design of the platform.•Onboarded ServiceNow for L&D organization, eliminating the need for 6 tools with savings over $1M.

Identified and addressed the overall performance needs for supporting business unit. Established and maintained healthy relationships with leaders and stakeholders in the organization. Led training strategy, implementing and overseeing training programs and curriculum to maximize employee value through training.•Fostered collaborative relationships with internal and external stakeholders enhancing the effectiveness of training solutions and the employee experience, by reducing attrition and increasing performance.•Analyzed training data finding innovative ways to improve employee performance through training leading to a record year in sales.•Developed leadership training program for supporting business strengthen leaders value to the organization and improve relationships internally and with vendor.

Master Of Business Administration - Mba, Management

Bachelor Of Science - Bs, Marketing