Steven M. Davis Email & Phone Number

Perrysburg, Oh, Us

Toledo, Ohio Area

Employee of the Month September 2022

Toledo, Ohio

Holland, Ohio

• Assist in the design and building of OEM Control Panels• Ship, receive and deliver product• Perform cycle count and inventory control• Organize warehouse

Toledo, Oh

• Fork lift operator.• Accurately documenting received stock into computer systems. • Shipping to the proper locations and readjusting current stock. • Keeping warehouse neat and workable.

Rogers, Mn

• Created new reporting, tracked, and discussed metrics ensuring improved company and individual success.• Helped coordinate outbound calling strategy based on Marketing call lists.• Identified up sell and cross sell opportunities. • Trained and motivated internal staff.• Assisted with inbound calls, outbound campaigns, and customer services issues.

Burnsville, Mn

Project Manager 01/03 – 1/09 Promoted to Project Manager to develop new business and improve current business ventures. • Revamped (via RFP) and managed the Extended Warranty Program which at the time was a 7 year old program worth $1.3M. Successfully took the program from $1.3M to $5.5M in six years and increased revenue by 420% with a Net Margin of 51%. Extended warranties to all channels having direct contact with the customers. Helped implement and launch the program in two of Northern Tool’s separately owned companies: Great Northern Equipment in Rogers, MN and Northern Tool + Equipment’s UK division. • Managed an annual budget of $250K to drive program.• Led the implementation of various sales reports to provide employees with timely information about individuals, stores, regions and overall company-wide sales performance, including sales commission. These reports gave employees a quick glance at information that helped them make sales decisions.

Burnsville, Mn

Senior Phone Sales Supervisor 09/01 - 1/03 • Designed and closely monitored sales incentive contests. Motivated employees to succeed through goal setting, coaching, providing them with the right tools and resources and making them accountable for results.• Selected to be the first liaison between two contact centers when management felt the centers and the employees needed to be “fired up.” Through a series of team building and coaching activities, engaged employees throughout with outstanding results for both centers.Phone Sales Supervisor 08/98 - 08/01• Supervised and mentored a team of 20 sales employees and inspired them to excel at everything they did. We accomplished this through training, constant communication, requesting feedback from the customers, and ensuring the team had whatever they needed to succeed. Many of the people in the team were eventually promoted to supervisory and leadership positions.

Columbus, Ohio Area

Cendant Corporation, Westerville, OHI was hired as a Telemarketer and throughout the years was promoted into several management positions with added responsibilities of sales, credit card affinity relations and services, new business ventures, and member retention.

N.A.S. Whidbey Island (North Or Seattle, Wa)

Served proudly with VAQ-133 Wizards out of NAS Whidbey Island. Received several plane captain of the quarter awards for superior work and conduct. Served aboard the decommissioning tour of the USS Coral Sea (CV-43, aircraft carrier). Several awards for superior work and conduct (pre and post flight inspection, directing, quality control/maintenance)Honorably discharged.

Bachelor Of Arts In Business Administration With A Concentration In Marketing, Business Administration

Education record