I am a dynamic retail regional business manager with an in depth knowledge of leading high performing sales teams. Known for collaboratively increasing revenues by as much as + 35% at site level thus having a positive impact on my overall regional EBITDA number, positioning stores to scale up cost effectiveness with a flair for turning around under-performing teams. Key elements I bring to the table in every position include the following:✓ Turn around of underperforming teams, resolving conflict, improving communication and ensuring cohesion between managers and their staff✓ Build, lead and motivate managers that exceed expectations to produce high value results✓ Serve as a compelling advocate to strengthen customer satisfaction and retentionDuring my long tenure with DW Fitness First formally JJB Sports, I have worked my way up from store manager to regional business manager as a result of repeatedly taking the initiative to improve day to day functions and invest in my team members. I have successfully led large and multi-functional teams across a number of different territories achieving success in each of my roles through my ability to engage with people, motivating and encouraging them to work at their highest potential.My team members consider me not only a boss, but also someone who is invested in their professional success. Major initiatives I have led include:✓ Delivered exceptional results in Scotland territory and selected to replicate the same model in Northern Ireland, achieving significant revenue growth ✓ Consistently achieved high standards in loss prevention audit results at below 0.4% with a company target of 1.0% and delivered consistently high results in Mystery Shop targets across the region with an average of +85%✓ Strategic member of the management team, supporting store opening programmes across the UK✓ Successfully attained growth in a number of stores throughout Scotland and Northern IrelandAreas of Expertise:Management & Leadership | Business Transformation | Sales Management | Change Management | Commercial Acumen | Strategic Planning | Negotiation & Influencing | Employee Engagement | Analytical Results Driven | Territory Expansion | Team Building | Staff Development | Customer Success I am open to having conversations about new opportunities in my field of expertise. I look forward to connecting with you!
Listed skills include Leadership, Meeting Deadlines And Targets, Visual Merchandising, Sales Process, and 45 others.