Serves as strategic advisor to all employees, managers, directors, and executive leaders within the College of Public Health on recruitment, onboarding, compensation adjustments, performance management, and terminations, resulting in streamlined processes and improved employee experiences with a talent growth rate of 25.6%.Works in partnership with leadership to develop and implement strategic initiatives based on data-driven and change management techniques and aligned with organizational objectives.Manages annual performance management program, inclusive of start-of-year goal setting, mid-year reviews, and end-of-year performance evaluation and merit process.Designed and implemented a comprehensive employee life cycle program, promoting engagement and retention with onboarding enhancements, stay interviews, and exit surveys.Manages all HR functions for over 300 employees, fostering collaboration with COEs to optimize operational efficiencies and enhance employee satisfaction.Facilitates interactions with stakeholders to achieve goals and objectives, guides employees through HR and business-related challenges, and resolves escalated team conflict.Ensures equitable compensation practices and compliance with internal and external benchmarks for over 300 employees.Guided employees through the university’s Career Roadmap implementation, facilitating professional growth opportunities for over 100 eligible employees.Partners with Talent Acquisition and hiring managers to understand knowledge, skills, and abilities required for vacant positions and utilizing diverse recruiting efforts to ensure strong candidate pools.Serves as primary point of contact for all employee relations issues and provides guidance and resolution, partnering with Employee and Labor Relations COE for escalated issues and to ensure compliance with laws, policies, and procedures.

Created Advancing Managers Program (AMP), providing a tailored learning experience for over 100 new people leaders, contributing to their professional development and leadership skills.Facilitated university-wide orientation sessions for more than 2,500 new employees, ensuring a smooth transition and alignment with organizational culture and values.Disbursed nearly $200,000 in career development grants to support the professional growth of over 200 employees.Administered team-building assessments, fostering employee engagement, retention, and development while adhering to the university shared values.Ensured diversity, equity, and inclusion for all Talent Management initiatives.

Supported more than 2,500 employees within the Office of Academic Affairs on HR matters, ensuring data accuracy of at least 94% and compliance with university policies and procedures.Executed biweekly and monthly payroll processes for over 2,500 employees, ensuring timely and accurate payments.Facilitated employee onboarding and orientation sessions, providing essential information on company policies, benefits, and enrollment deadlines.Analyzed exit data to identify trends and recommend improvements to employee retention strategies.Maintained HRIS integrity and compliance with federal, state, and university deadlines, policies, and procedures.

Reviewed, coordinated, and maintained the daily calendar for the Associate Vice President; organized and prepared meeting agendas and staff travel arrangements; created correspondence including memos, invitations, and announcements on behalf of the Associate Vice President.Worked strategically with leadership for continuous improvement to processes and procedures; aligned business objectives with employee and manager needs; supervised student employees.Coordinated the Ohio State ADVANCE Advisory Board meetings and the signature REACH for Commercialization Workshop series, including working with internal and external executives, partners, and vendors.Assisted with the management of the ADVANCE annual budget of nearly $500,000; responsible for all department purchases and contracts; prepared monthly budget summaries for the Associate Vice President.Assisted with special projects; provided guidance and information to the Associate Vice President for projects; maintained complex and confidential information.

Performed advanced and diverse administrative tasks of a complex and confidential capacity for the Marketing Director, the Marketing Department, and Columbus Metropolitan Library.Managed the daily calendar for the Marketing Director to accommodate internal and external appointments and events; responsible for updating and rearranging appointments as needed to prioritize projects and events; prepared agendas, invitations, memos, and announcements; scheduled conferences, meetings, and travel for all members of the Marketing Department.Used professional and ethical judgment and independent decision-making authority while acting on behalf of department leadership; maintained confidentiality with employment records; participated in application review and candidate interviews.Worked strategically with Marketing Director for continuous improvement to processes and procedures; aligned business objectives with employee and manager needs.Assisted with the creation and management of the Marketing Department’s annual budget of nearly $1.5 million; reconciled monthly p-card transactions for all Marketing Department staff.Participated in the planning and execution of the week-long grand re-opening special events for Main Library; took part in groundbreaking and grand re-opening ceremonies for multiple Columbus Metropolitan Library branches.Assisted with the planning and execution of the two-day opening ceremony for the 2016 International Federation of Library Associations’ World Congress in Columbus, Ohio - an EXPY Award recipient by Experience Columbus.Created and maintained connections internal and external to Columbus Metropolitan Library.

Provided executive-level administrative and strategic support to the University Registrar & Executive Director of Enrollment Services and the Director of Operations.Used substantial independent decision-making authority while acting on behalf of the University Registrar, Director of Operations, and the University Registrar’s office; maintained confidentiality with employment records, student academic records, and individual health information.Facilitated onboarding to new employees; provided overviews of employee benefits and policies; participated in application review and candidate interviews; conducted exit interviews and processed off-boarding transactions in partnership with human resources.Worked strategically with internal and external organizers to plan and execute approximately 24 events annually, including catering, entertainment, venue, and audio/visual needs; maintained communication with decision makers, board of directors, volunteers, VIPs, vendors, and staff.Designed and maintained the University Registrar website in accordance with University branding standards; worked with staff to create, update, and ensure accuracy of all web pages and official documents; monitored communication regarding web functionality; learned appropriate coding and IT systems knowledge to properly update office website.Coordinated the maintenance and operation of the institution’s Academic Calendar and operational Working Calendar for the University Registrar’s office; managed working committee to develop and update entries to the calendar, and scheduled flow of business processes to ensure proper sequencing.Assisted with the preparation and implementation of university-wide quarters-to-semesters transition.Provided administrative support for all University Registrar staff, including arranging travel, coordinating departmental purchases and contracts, and researching information as requested.Supervised regular and student employees.

Supervised a team of up to 30 employees, including part-time, full-time, and seasonal workers; facilitated new employee orientation and training; conducted annual performance evaluations and exit interviews.Worked strategically with store management for continuous improvement to processes and procedures; aligned business objectives with employee and manager needs; identified staffing needs and provided cross-training opportunities across multiple departments to ensure adequate coverage.Delivered white-glove customer service; mitigated employee conflict and customer issues; provided transparent communication regarding policy updates.Maintained proficiency in all aspects of the store front-end, including customer service and returns desk, front registers, and self-checkouts.