Steven Mey Email & Phone Number

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

Cape Town Area, South Africa

Technologies: Cisco, Juniper, Fortigate, Extreme Switches, Mikrotik• Set up reporting and trend analysis to manage SLA’s• Maintain team and manage sustainable growth to cater to the business requirements• Team mentorship• Build processes to monitor and manage an increased number of service requests without increasing the headcount• Point of technical and process escalation for NOC team members• Manage supplier relations and effective delivery• Resolve HR issues in the team

Cape Town Area, South Africa

Cape Town Area, South Africa

Technologies: Cisco, Juniper, Fortigate, Aruba• Lead data team in Cape Town• Assist with escalated issues until resolution• Troubleshoot and resolve connectivity issues with core• Install and configure core equipment• Install and configure firewalls in DC and onsite at clients• Monitor and report on installation schedules to ensure SLA’s are met• Resolve HR issues in the team• Additional responsibilities: Solutions architect and responsible for technical sales

Cape Town Area, South Africa

Technologies: Cisco, Microsoft Windows, Trend AV, Billion• Install Exchange mail servers• Install Microsoft Firewalls• Resolve escalated problems from Senior Technicians• Swing migrations• Install antivirus • IP migrations• Server migrations• Last line of support• Lotus Notes migration• Install routers for MWEB Implementations• Assist with Maintenance calls regarding for routers

Johannesburg Area, South Africa

Technologies: Exchange, Firewalls, Lotus Notes, Swing Migrations• Team lead for projects• Escalation for projects• Manage two junior project members• Install Exchange mail servers• Install Microsoft Firewalls• Resolve escalated problems from Senior Technicians• Swing migrations• Install antivirus • IP migrations• Server migrations• Last line of support• Lotus Notes migration