Steven Minegar Email & Phone Number

Fort Myers, Florida, United States

Pittsburgh, Pennsylvania, United States

• #1 performer in GRP ALE-EU in 2023 with 86.5% CRRx on a portfolio of $19.9 million which was 15.6% above accounts unsupported by GRP
• Co-created GRP 1%BTR training sessions to upskill 20 associates in best practices and to encourage innovative approaches to deliver value to clients

Fort Myers, Florida

• Recognized as #1 CSM in Global EITL for retention on $3 million in contract value across five countries in 2021
• Successfully managed internal and external stakeholders in Enterprise Architecture and Data & Analytics domains toward outcomes of client satisfaction and engagement
• Mentored two bilingual new hires to pass new hire certification
• Facilitated Brazil Lunch & Learn Series with 20-30 associates servicing Brazilian territories to increase collaboration to improve retention and sales growth

Fort Myers, Florida Area

• Recognized as a top three global performer with “Exceeds Expectations” rating in 2017 for achievements in client satisfaction, engagement and retention overseeing $3-4 million in contract value across North America and.
• Trained 20-30 new CSMs on successful internal stakeholder management and value statement collection with the goal to improve client retention
• Mentored three new hires to pass CSM certification

Fort Myers, Florida Area

• Received “Exceeds Expectations” rating in first year at Gartner for achievements in client satisfaction, engagement and retention overseeing $3-4 million in contract value in North America
• Selected as coach based on good performance for July 2015 Engagement Focus Days, where suggested use of LinkedIn and referrals helped fellow Client Partners successfully engage unresponsive clients

Miami/Fort Lauderdale Area

• Actively prospected international real estate professionals and recruited eight AFEX referring partners, exceeding June new business KPIs by 60%
• Referred five Brazilian clients with foreign exchange needs to and managed strategic partnership with Banco Rendimento, AFEX’s partner bank in São Paulo, Brazil

Orlando, Florida Area

• Collaborated with team to create database of Central Florida importers and exporters to build a community of companies interested in expanding international trade in the region and promote Central Florida as a top.
• Assisted in planning for National Entrepreneur Center’s SmallBiz event, which hosted 180 small business owners and raised $30,000 for the Center, and CFITO’s Friends of International Trade event, which hosted nearly 50.

Miami/Fort Lauderdale Area

• Prepared briefing sheets for Florida Governor Rick Scott and Secretary of Commerce Gray Swoope on foreign companies for Team Florida trade missions to Chile and Paris Air Show. Trade missions resulted in $211 million.
• Translated Florida investment promotion presentation into Brazilian Portuguese. Presentation delivered to over 50 Brazilian executives and entrepreneurs expanding their companies into US markets through Florida

Winter Park, Florida

Reviewed English translation of 400-page textbook, Gestão de Redes de Suprimento (Supply Chain Management), in preparation for release to business schools and general public. Researched and assisted in writing business case on IBM's international expansion and outsourcing strategy.

Gainesville, Florida Area

Presented research on Brazilian legal education to a forum of over 50 international and domestic lawyers and judges. Participated in a team that successfully created an education program for Brazilian judges that fulfills the Brazilian government’s judicial education requirements.

Washington, D.C. Metro Area

Provided daily tours of the U.S. Capitol to over 200 visiting constituents from Central Florida. Responded to inquiries in a timely manner, addressing and resolving constituent concerns.

Master Of Business Administration (M.B.A.), International Business And Marketing

Activities and Societies: Toastmasters International, Center for Leadership Development Student Advisory Board (LSAB), and Crummer.

Master Of Arts (M.A.), Latin American Studies

Activities and Societies: Spanish Conversation Group (founder and president), Student Association for Latin American Studies.

Bachelor Of Arts (B.A.), Political Science And History

Activities and Societies: University of Florida Honors Program, University of Florida Traffic Court, English as a Second Language (ESL).