Steven M. Mortimer Email & Phone Number

Menlo Park, CA, US

• Led measurement strategy for Meta's AI labeling operations consisting of 400+ projects with $500M annual spend
• Created org-wide topline metrics to monitor AI label quality while tracking adoption of cost reduction levers resulting in 10% decrease of spend with no negative impacts on quality
• Supported the release of foundational AI models, such as, Llama3 and Segment Anything

Boston, Massachusetts, US

• Led global team of nine high-performing data scientists tasked with improving quality of client deliverables and mitigating legal, ethical, and security risks across portfolio of 100+ engagements

Boston, Massachusetts, US

• Designed algorithms to identify $1.7B in incremental spend for a healthcare organization, then created and delivered trainings for 10 employees to leverage and maintain these tools
• Modeled the returns of 10 marketing channels for a pharmaceutical company and recommended an optimal mix as a series of initiatives to improve returns by 20-35% (est. $9M-$16M in revenue)
• Created over 2,000 hyperlocal scenarios projecting change in product demand due to Covid-19 related unemployment for a global pharmaceutical company (est. 3-8% on $15B portfolio)

GB

• Led requirements gathering for an $8M tech transformation staffed with 36 consultants by creating staffing models, onboarding new team members, and capturing client user stories and requirements
• Designed customer milestone tracking and customer survey components to enhance PwC’s Service Excellence solution

Richmond, VA, US

• Managed team of seven implementing data-driven solutions to maximize revenue and reduce costs across Product, Marketing, Sales, and Customer Service divisions

Richmond, VA, US

• Launched analytical tools to help sales teams recognize available inventory, identify highest-value customers, and reduce customer churn, resulting in a 15% increase in recurring annual revenue
• Received the President's Club Award for the embodiment of urgency, focus, and collaboration by helping multiple departments adopt data-driven decision making as a standard practice

Richmond, VA, US

• Hired as first Data Scientist leading efforts to increase the use of data across business divisions
• Scaled product inventory forecasting on 15,000 unique zip codes executed monthly to enable dynamic pricing and revenue optimization

Washington, District Of Columbia, US

• Led the creation of a suite of predictive tools and analyses embedded in a new product aimed at helping colleges and universities improve retention and graduation outcomes
• Collaborated with account executives on requests for proposal and provided subject matter expertise on sales calls to assist in winning $5M in new revenue

Washington, District Of Columbia, US

• Redesigned algorithms and analytics back-end to enable product scaling from 5 alpha members to 160 members
• Recognized for the “Be Smarter” award for reducing nightly server processing times by over 90%
• Received the Invention, Development, & Excellence Award (IDEA) for the creation of a generalized and scalable machine learning framework for use in multiple applications

Washington, District Of Columbia, US

• Prepared readmission risk scores and total inpatient admission costs for projects researching 50 million Medicare enrollees
• Created and analyzed over 50 different surveys that established national benchmarks in hospital philanthropy, physician and nurse engagement, and hospital position staffing and turnover

Tallahassee, Florida, US

• Produced presentation and manuscript for peer review describing the development and treatment of nephrocalcinosis in juvenile red drum reared in recirculating aquaculture systems
• Modeled risk of disease under varying water quality parameters
• Performed quality assurance (QA/QC) on water quality testing instruments

Alexandria, Virginia, US

• Provided descriptive statistics and enhancements on the Aggregated Cost of Leave (ACOL) model under The 11th Quadrennial Review of Military Compensation
• Created scenario planning metrics for forecasting and sensitivity analysis of personnel inventories for US Armed Forces Reserve Components
• Researched geographical variation in active duty deployment and appropriate duration per tour of duty for hundreds of military occupations

Charlottesville, VA, US

• Managed and coordinated administrative responsibilities for staff of 12 Resident Advisors and over 800 university students with a budget of $7,250
• Prepared documents of expenditure, violations of university policy and reviews for 12 direct reports
• Served area as community leader, role model and information resource

Charlottesville, Virginia, US

• Prepared and analyzed self-report survey and blood glucose data of children and adults with Type I or Type II diabetes for the Department of Psychiatry & Neurobehavioral Sciences
• Collaborated with team of 4 researchers on publications and proposals for NIH grant funding
• Examined reliability, validity, and norms of the Fear of Hypoglycemia survey
• Presented data from multiple research projects investigating blood glucose control

Master Of Business Administration - Mba

Master Of Science (Ms), Statistics

Bachelor Of Arts (Ba), Double Major In Mathematics And Statistics