myphantompath Cybersecurity technology stems from a request made by a US government agency to help secure their most sensitive communications. myphantompath is the SaaS platform that protects data in transit. Our solution is the extra insurance policy to make sure you never have security incident. Our product operates from any cloud (public or private) across any network, machine, or device. ► Technical executive with the largest healthcare organizations providing technical leadership in a customer-facing capacity.► Overseeing all technology, technological resources and establish the technology vision, strategies, and growth plans. ► Expertise supporting a growth strategy by expanding existing customer relationships, acquiring new logos, developing new business opportunities, and cultivating partner relationships.► Up-to-date and knowledgeable regarding industry trends and latest technologies in anticipation of new and system alterations and analyze and improve technology standards across the organization.► It must be transparent to end users, so they don’t need training for use or operation.► It must be able to operate over any network of opportunity that supports Internet Protocol (IP) traffic, so end users can communicate securely everywhere.► It must operate at a lower level of the OSI model than the Application layer (layer 7), so it’s harder to manipulate or otherwise hack.► It must prevent third parties from inserting themselves into the middle of the communication, so it remains secure.► It must stick to standards, including crypto standards, so it doesn’t become a target to adversaries

Member of the Senior Executive Team of Anthem, the 2nd largest US health insurance company. Provided leadership, direction, and support for the organization's strategy, technology, and core business processes. Analyzed external trends to identify technology, analytics, service, and operational gaps to improve organizational performance and advance future products and services. Represented Anthem in IT professional/community organizations and provided oversight for technology vendors and contract negotiations.Some key initiatives and accomplishments include:► Formerly known as the Diversified Business Group and now known as Carelon, I served external Anthem’s customers Blues, Humana, and United Healthcare with a focus on IT strategy development, execution, product development/launch, improving P&L operating performance, core business turnaround, organic/inorganic revenue/EBITDA growth initiatives for P&Ls. - ♦ Care Delivery—hi-touch and hi-tech care for high-risk, complex & chronically ill patients, and post-acute focus. - ♦ Advanced Analytics Solutions—payment integrity, data solutions, life science research, and value-based contracting.- ♦ AIM—medical and facility utilization management, clinical pathways, and concierge customer navigation.- ♦ CarelonRX - a pharmacy benefit manager.- ♦ Digital Platforms - The digital tools and data-driven insights make a better healthcare system possible. - ♦ Running an organization of distributed delivery support (4000 BA's, PM's, developers, etc) and 750 infrastructure people (infra and network).► Led IT market entry analysis of $7B+ payment integrity (PI) industry, which uses data mining and analytics to identify over utilization, errors, or fraud in medical claims.► Led IT acquisition and integration of Beacon Health Options, a $2B + behavior health P&L, and new product category. Deal is expected to grow revenue by ~300% from $1.8B in 2018 to ~ $7.3B in 2020 as well as earnings by ~ 280%.

Joined the CVS Health - Aetna Consumer Health & Services, the 3rd largest US health insurance company, to lead Population Health IT operations. Held P&L responsibility and managed Center of Excellence focused on R&D, Infrastructure, Data Management, Quality Assurance, and Support & Operations for Active Health Management (AHM) providing actionable insights, meaningful engagement, and comprehensive care management. Established proper controls, administrative and reporting procedures, and people systems to drive corporate growth and profitability.Some key initiatives and accomplishments include:► Provided operational support for clinical and consumer products gathering data from multiple sources and providing population and individual member insights.► Delivered data management supporting analytics to assist customers in improving quality of care, decreasing healthcare costs, and sustaining consumer engagement and behavior change.► Running an organization of distributed delivery support (1,500 BA's, PM's, developers, etc) and 250 infrastructure people (infra and network).► Analyzed 30M+ lives in database supported by 350 employees and 650 contractors. ► Served as Aetna/Humana’s integration team lead, analyzing Aetna’s 9 care management systems through deep dives in member engagement, clinical workflow, foundational analytics, and IT capabilities that resulted in an accepted recommendation on the platform of choice. ► Migrated from waterfall to agile development release methodology with full regression end-to-end QA testing.

Brought in as one of the 4 Presidents representing each of the 4 practices technologies business groups of Henry Schein, the world’s largest provider of healthcare products and services to office-based dental, medical, and animal health practitioners. Led technology strategy for organization with a $250M P&L. Key products included: DENTRIX®, Dental Vision®, and Easy Dental® for dental practices; MicroMD® for medical providers in primary care and all major specialties; LabNet® for dental laboratories; ImproMed® and AVIMark® for animal health practices; and Software of Excellence® for international practices. Some key initiatives and accomplishments include:► Increased practice management and electronic medical records systems installed for user base of 60,000+ dental, medical, and animal health practices.► Bolstered profitability through clearinghouse partnerships. ► Migrated dental client server practice management technology to cloud and mac options.

Headed nationwide workforce of ~2000 people at ~$750M private company to deploy software and outsourced services to both hospitals and clinics. Drove continuous improvements and scaled operations to maximize staff productivity, customer retention rate, and profitability.Some key initiatives and accomplishments include:► Provided leadership and support for company acquisitions to expand product offerings and sustain profitability. -♦ Trough internal development and acquisitions, HealthPort expanded its product offerings to include physician practice management and electronic medical record solutions, revenue cycle management for hospitals and physicians, healthcare consulting services, digital document archiving, and an electronic document management solution. -♦ HealthPort was acquired by Abry Partners in June 2007, providing an 18% return on equity for Arcapita from the sale of Smart Document Solutions. ► Implemented new programs and controls, which resulted in increased productivity of $3M, reduced outsourced labor rates by approximately 2 points, and improved customer retention rate from 94% to over 96%. ► Propelled organic and inorganic growth for the business:-♦ From 2004 through 2006, grew revenue from $93.7M to $115.5M—compound annual growth rate of 11.0%.-♦ In 2007 revenue reached $169M from 14% organic growth and acquisition of a $35M company. -♦ In 2009 revenue reached $265M including from an acquisition of $65M company.

Led 400 employees on end-to-end project management for data migration, DICOM interfaces, applications, consulting, field engineering, and deployment support of Cardiology software solutions and Picture Archival Communication/Radiology Information Systems.Some key initiatives and accomplishments include:► Grew equipment sales 10% to $277M via introduction of optimized service methods and processes to lift productivity.► Implemented new standby pay program decreasing standby pay by 15% for annual savings of $1.2M.► Surpassed revenue and EBITDA targets throughout tenure:-♦ Exceeded revenue by $4.9M in 2005, achieving $87.2M—exceeded EBITDA by $3.2M achieving $35.1M. -♦ Exceeded revenue by $7.4M in 2004, achieving $62.3M—exceeded EBITDA by $7.8M achieving $27.1M.-♦ Exceeded revenue by $6.2M in 2003, achieving $44.7M—exceeded EBITDA by $2.7M achieving $20.4M.

Led operations associated with the Electronic Medical Record (EMR) that enhances physician productivity by automating the most common physician activities including prescribing, dictating, capturing charges, ordering labs and viewing results, providing patient education, and documenting clinical encounters. Managed P&L of $11.4M and directed team of over 35 professionals including product development, product management, services, consulting, and support teams.Some key initiatives and accomplishments include:► Transformed support center from a call back to a direct take model.► Managed strategic relationships with key customers and partners including Microsoft, HP, and IDX. ► Established overall and department level metric dashboards that displayed future indicators, historical trends, and areas for performance improvement. ► Selected, implemented, and managed core internal infrastructure tools including Customer Relationship Management (CRM), sales pipeline, forecasting, and reports.

Joined as an Implementation Consultant and advanced to VP roles, first to VP of Systems Integration and later to VP of Professional Services. Directed 100+ professionals on development, product management, quality assurance, release management, and support of Financial, Materials Management, Resource Management, and Operating Room systems for ~ 1,000 customers in the US and Canada. Held accountability for 10 first and second-generation products.Some key initiatives and accomplishments include:► Achieved revenue plans of $26M and drove remote fix rate up to 95% by implementing knowledge database tool.► Saved $8M to the company by deciding and rolling out plans to discontinue 5 first-generation products.► Key customer contact and facilitator for year 2000 changes, reporting, and notification about products. Other roles:✓ Vice President, Professional Services | 1999 – 2001✓ Vice President, Systems Integration | 1998 – 1999