Steven Murgatroyd Email & Phone Number

London, London, Gb

London, Gb

London, Gb

London, Gb

Create and develop a communication team for River Island's Tech department. Before starting, there was no communication or engagement at all. I worked to not just create channels, but also develop the culture of sharing and help educate managers across the business around what communication means and how it is done well.I created a number of communication channels to help share information with employees, and give them a voice to share their ideas with senior managers. These channels ranged from the basic - regular newsletters and emails, to the more advanced - half day learning events and videos. The popularity of the channels has meant they've spread virally across the business and other departments have started using my best practice to better improve their communication.I also recruited a new comms assistant to support me on the delivery of these channels and development of new ones.

London, Gb

Lead the strategy and development of the Internal Communications arm of the CIPR. I work with a dedicated and creative committee to come up with new ideas and events that we can run to provide value for our members. This includes a conference for over 150 people in October and an awards ceremony in February

London, Gb

London, England, Gb

Work with a number of clients to help them successfuly launch and implement Office 365 and SharePoint projects, I work with IT, Communication and Business Change teams to help them communicate the key benefits of change projects to their employees and explain how they can use the new tools.The communication can take the format of digital or face-to-face and I have regularly delivered training sessions and presentations.

Leeds, West Yorkshire, Gb

Work with a number of clients to improve their internal communications. From narrative storytelling to content for events, I worked with clients on the full range of communication issues. Developing a strong relationship with them and their business to help me understand better what their employees like and want. I spent time talking to employees from the boardroom to the frontline to give me a full range of opinions and ideas. I then worked with our creative and design teams to come up with the solution that works for the client. This could be a website, print or face to face.

London , Gb

Launched, developed and managed a specialist external website for TfL employees to help communicate consultation around change within the company - https://fitforthefuture.tfl.gov.uk.Advised on digital and social media strategy to help communicate with employees

Leeds, Gb

Work with everyone in the business to progress digital strategy and solutions for our clientsManage social strategy of the business, creating useful channels for us to promote ourselves and communicateDevelop new and innovative solutions to internal communication issuesSupport on business development opportunities

Hull, Gb

Manage all Group wide communications; including creating communication plans, writing content and advising on the best way to successful spread the message. I've successfully worked on a number of large projects across the business, which has enabled me to build relationships with people across the business and raise the profile of the Group Internal Comms role.Create and launch a Social Media Strategy for the company; working with each of the brands to ensure they're focused in the right direction and advise on the best way to use Social Media channels. I've also lead the development and engagement of a Yammer community which grew virally through the organisation.Relaunch the company intranet, including successful embedding and engagement within the company; Migrate the intranet to SharePoint 2010, making sure the intranet is innovative, creative and interactive, increase the engagement level of employees with intranet content.Alongside these main objectives, I've also:- Organised and supported a conference for over 300 delegates. When planning the conference, I introduced exhibit style presentations rather than standard PowerPoint presentations which received great feedback.- Presented a number of live webinars to give more information to the company about specific issues e.g. Yammer- Represented the company at a number of networking events

Leeds, West Yorkshire, Gb

Responsible for Social Media Strategy for Internal CommunicationManagement of Colleague websiteCreated a colleague Facebook page and maintained a work Twitter accountCreative input for a number of different comms channels e.g. table talkers and colleague newspaperCreation of weekly colleague newsletter sent to 2500 peopleLiaison between PR and Communication teamHelp to organise large scale colleague events with delegate numbers of up to 900 people

Working in the Asda Contact Centre managing events for colleagues who have to remain on phone callsCreation of relevant communication channels for colleagues who can't always be communicated with face to faceManaging Customer Service Twitter account - proactively approaching customers through Twitter who've mentioned Asda in a positive or negative light and trying to engage them to make sure they return to the stores in the future

Ba (Hons), English

Education record

Education record