Steven Ash Email & Phone Number

Leland, Nc, Us

Wilmington, North Carolina, United States

Wilmington, North Carolina, United States

⬧ Develop tailored solutions for diverse client needs, showcasing BMC's service management offerings to address unique business challenges creatively.⬧ Align strategic messaging with customer objectives, demonstrating foresight in positioning BMC solutions for long-term client success and growth.⬧ Analyze market trends and client requirements to craft compelling proposals, ensuring BMC solutions precisely meet evolving business needs.⬧ Drive sales pipeline growth, securing new accounts and substantial revenue. Leverage Salesforce for precise client tracking and cross-functional collaboration.

Wilmington, North Carolina, United States

⬧ Conducted thorough OSHA and company safety inspections at 20 store locations, identifying and addressing potential hazards to maintain compliance.⬧ Empowered over 100 store associates through advanced operations skills training, enhancing team capabilities and improving overall store performance.⬧ Spearheaded disaster recovery and store reset initiatives for 5 locations, implementing creative solutions to minimize downtime and restore operations.⬧ Facilitated seamless onboarding for 55 new hires, providing comprehensive CRM system training to ensure efficient customer relationship management.⬧ Strategically managed nationwide operations projects, optimizing store efficiency and safety protocols while ensuring OSHA compliance across multiple locations.

Gainesville, Florida, United States

⬧ Drove store operations to $50M+ revenue, managing 40+ projects and growing sales by $8.2M through strategic account acquisition and team collaboration.⬧ Leveraged CRM system to manage 300+ customers, prepared forecasts, and developed pipeline strategies, enhancing overall operational efficiency.⬧ Partnered with cross-functional teams to identify new prospects, fostering a culture of teamwork that led to 12 new account acquisitions.⬧ Implemented in-depth product research and training initiatives, empowering 20 staff members to provide superior customer service and support.⬧ Spearheaded strategic planning for store operations, aligning team efforts with company goals to achieve substantial revenue growth and market expansion.

Richmond, Virginia, United States

⬧ Conducted thorough OSHA and company safety inspections at 20 store locations, identifying and addressing potential hazards to maintain compliance.⬧ Empowered over 100 store associates through advanced operations skills training, enhancing team capabilities and improving overall store performance.⬧ Spearheaded disaster recovery and store reset initiatives for 5 locations, implementing creative solutions to minimize downtime and restore operations.⬧ Facilitated seamless onboarding for 55 new hires, providing comprehensive CRM system training to ensure efficient customer relationship management.⬧ Strategically managed nationwide operations projects, optimizing store efficiency and safety protocols while ensuring OSHA compliance across multiple locations.

Altoona, Pennsylvania, United States

• Assist with any jobs or maintenance-related issues assigned by GM or ownership for completion.• Provide records to management on a weekly basis of maintenance work performed.• Maintain cleanliness and overall upkeep of the facility.• General support of operations department through daily tasks.

New Orleans, Louisiana

⬧ Led dynamic game-day promotions and contests, enhancing fan engagement during timeouts and breaks. Coordinated community events, boosting team visibility.⬧ Managed promotional inventory with precision, ensuring all props and costumes were well-maintained and ready for use during home games.⬧ Supported Event Presentation team in daily operations, contributing to seamless execution of game-night activities and fan experiences.⬧ Executed impactful grassroots initiatives, strengthening the Pelicans' community presence and fostering local partnerships.

Niles, Ohio

• Made over 30 to 60 phone calls a day to generate new leads.• Handled over 400 customer accounts through groups, ticket packages, single game tickets, etc.• Implemented a new CRM software and trained 22 of my coworkers on how to use it.• Contacted previous game day staff members to ensure the department would be able to fill 60+ positions for concessions.

•Helped compile statistics and video for 6 football games, 9 field hockey games, and 11 men’s/women’s soccer games for the varsity teams on campus

Niles, Ohio

• Managed 6 different concession stands ensuring all stands were stocked up with food, drinks, and supplies needed for game day.• Handled any operational tasks such as hanging up 15 marketing signs, fixing 20 stadium seats, cleaning all 11 concession stands, etc.• Trained and supervised all 60+ game day concessions employees showing them how to run the new POS system and how to prepare the food correctly.

Grove City, Pennsylvania

• Support, understand and adhere to AEO visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor.• Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions• Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity.

Wilkes Barre, Pennsylvania

• Responsible for cultivating relationships with customers (specifically small business customers that result in the opportunity to assess and provide copy and print solutions)• Managed multiple and competing priorities while providing outstanding consultative interaction• Produced top quality finished products and establishing an opportunity to build future business with the customer

Wilkes Barre, Pennsylvania

• Helped run the 3 main social media accounts (Facebook, Twitter, Instagram) during games by posting about scoring plays and adding graphics.• Controlled all intermission promotions like a t-shirt toss, rapid fire shootout, and build a burger contest on ice for 12 home games by gathering contestants for these promotions.• Prearranged all promotions and game set-up materials before 12 home games like setting out game programs, cones for traffic, etc.

Moosic, Pennsylvania

• Assisted in the overall maintenance and cleanliness of the stadium for 71 home games.• Assisted the vice president of baseball operations as well as the other 25 full time staff with various game day tasks including set-up, tear down, and coordination for 13 community events that occurred at the stadium.• Helped manage any of the 30+ game day staff members who were a part of traffic control.• Assisted with the grounds crew as needed.

Wilkes Barre, Pennsylvania

Performed various office duties plus making deliveries of printers, copiers, and complex litigation copies.

Bachelor Of Science - Bs, Sport Management

Activities and Societies: Sport Management Alliance, Alpha Kappa Psi

Sport Management

Activities and Societies: Business Club, Sports Management Club

Education record

Education record

Activities and Societies: Lion Ambassadors, Baseball