Lead the strategic development and delivery of a suite of customised professional, organisational and executive development programmes.Grow revenues by building a pipeline of customised, focused programmes and projects for specific audiences primarily in the areas of non-degree executive development and organisational development.

• Seconded by Massey University to lead IMNZ through the acquisition and though a turn-around phase.• Work closely with the Board to develop the Institute’s vision, strategic plan and annual business plans.• Maintain an up-to-date knowledge of the business environment and inform the Board of potential implications for the successful delivery of the strategic plan and annual business plan.• Recruit, develop and retain the best people to deliver on IMNZ’s strategic and annual business… Show more • Seconded by Massey University to lead IMNZ through the acquisition and though a turn-around phase.• Work closely with the Board to develop the Institute’s vision, strategic plan and annual business plans.• Maintain an up-to-date knowledge of the business environment and inform the Board of potential implications for the successful delivery of the strategic plan and annual business plan.• Recruit, develop and retain the best people to deliver on IMNZ’s strategic and annual business plans with the resources available and in accordance with the appropriate policies and processes.• Ensure that IMNZ maintains and enhances strong communications with the people for whom the service is provided e.g. members, sponsors and all stakeholders.Achievements• Restructured the marketing and sales functions to be customer focused and data led.• Expanded the customer support functions into flexible roles that could adapt to the needs of the business.• Provided the structure and systems which were lacking, including HR, reporting, software systems and a CRM system.• Augmented the sales force by interacting with customers across New Zealand as a de facto sales representative.• Managed the sale of the busioness. Show less

• Strategically and tactically manage the MA's training courses in the market.• Lead and manage all the activities of the MA’s L&D team to achieve financial, market leadership, quality, engagement and operational excellence goals.• Advocate and lead change improvement where necessary in order to deliver on the purpose of the MA.• Grow the number, level, target markets and delivery channels of the MA's courses by developing new courses and co-operating with international entities to… Show more • Strategically and tactically manage the MA's training courses in the market.• Lead and manage all the activities of the MA’s L&D team to achieve financial, market leadership, quality, engagement and operational excellence goals.• Advocate and lead change improvement where necessary in order to deliver on the purpose of the MA.• Grow the number, level, target markets and delivery channels of the MA's courses by developing new courses and co-operating with international entities to repurpose existing qualifications. Show less

• Manage three separate sales teams which service discrete segments of the NZ education market.• Manage the marketing and publicity team which supports the sales teams in the field.• Restructured and reorganised the marketing function to be goal orientated and effective.• Changed the roles of certain sales staff to capitalise on the shift to digital products.• Changed the focus of sales and marketing teams to emerging digital platforms.• Improved the social media presence of… Show more • Manage three separate sales teams which service discrete segments of the NZ education market.• Manage the marketing and publicity team which supports the sales teams in the field.• Restructured and reorganised the marketing function to be goal orientated and effective.• Changed the roles of certain sales staff to capitalise on the shift to digital products.• Changed the focus of sales and marketing teams to emerging digital platforms.• Improved the social media presence of the company through staff training and setting the digital strategy.• Re-designed several sales and marketing processes including pricing mechanisms and promotional campaigns.• Standardised the use of printed and electronic marketing material to provide consistent branding and persuasive content.• Led the project to merge the business with its Australian parent company and its New Zealand-based successor agency.• Acted as the head of the business during the transition phase. Show less

Grow the business of this specialised printing company into new territories across South East Asia, all of China and Korea. This includes:• Identifying new customers in 11 selected territories;• Making contact through various means;• Meeting with customers and introducing the company's products and services;• Securing new business;• Providing excellent customer service and advice:• Develop a new website for the company which includes Mandarin options;• Ensure that… Show more Grow the business of this specialised printing company into new territories across South East Asia, all of China and Korea. This includes:• Identifying new customers in 11 selected territories;• Making contact through various means;• Meeting with customers and introducing the company's products and services;• Securing new business;• Providing excellent customer service and advice:• Develop a new website for the company which includes Mandarin options;• Ensure that all parts of the business are geared to doing business with the new Asian customers.• Devised all marketing material for the Asian market.http://www.ccia.co.nz/i/en/ Show less

Managing Director• Lead a geographically diverse team in all spheres of book publishing and distribution. The role encompassed corporate strategy, sales, marketing, publishing and operations leadership.Achievements• Increased market share, turnover and profitability in a rapidly declining market.• Stabilised staff complement and reduced staff turnover• Devised new products and strategies to boost turnover and to counter competitive threats.• Motivated managers and staff… Show more Managing Director• Lead a geographically diverse team in all spheres of book publishing and distribution. The role encompassed corporate strategy, sales, marketing, publishing and operations leadership.Achievements• Increased market share, turnover and profitability in a rapidly declining market.• Stabilised staff complement and reduced staff turnover• Devised new products and strategies to boost turnover and to counter competitive threats.• Motivated managers and staff in very trying times.• Devised accurate market analysis and budgeting procedures.• Investigated and implemented new technologies.About this companyPearson Education South Africa (PESA) is that part of the Pearson Southern Africa group (see below) which deals with non-school publishing. PESA represents the entire range of 70,000 products produced by Pearson Education (www.pearson.com) – the world’s largest education company. Established as a separate entity in 2001, PESA is in a dynamic growth phase but faces declining markets in all facets of the business. Its territorial responsibilities range from South Africa through the twelve African countries in which the PSA group operates. Its range of products includes academic books, computer and business books, religious books and children’s books produced locally and imported from 4 continents. Staff responsibility: 68 including 5 directors and 9 managers. Show less

Managed the Sales and Marketing Department for the Trade, Professional and Education divisions of the company.TRADE• Sales through all appropriate channels including retail, mass market, FMCG, corporate and educational.• Marketing through various channels including radio, print, TV promotions and web.• Managing the agency business for top imported principals including Disney, Barbie, Ladybird, Kumon, Lion-Hudson, Publications International and Adams… Show more Managed the Sales and Marketing Department for the Trade, Professional and Education divisions of the company.TRADE• Sales through all appropriate channels including retail, mass market, FMCG, corporate and educational.• Marketing through various channels including radio, print, TV promotions and web.• Managing the agency business for top imported principals including Disney, Barbie, Ladybird, Kumon, Lion-Hudson, Publications International and Adams Media.PROFESSIONAL• Managed the import, promotion and distribution of key international titles including:• FT Press, Wharton Press, Adobe Press, QUE and SAMS publishing, Prentice Hall (all from Pearson) as well as Adams Media and Berrett-Koehler. EDUCATION• Managed the professional sale of books into universities, vocational colleges, private institutions and government departments.• Marketing promotions to support sales activities through database mining, print promotions and events.• Managed the import and distribution of Prentice Hall, Addison Wesley, Longman and other imprints in the Pearson stable. Show less

• Academic Director (2003)• General Manager: Academic (2002) • e-Business Manager (2001)

Publishing Services Manager• Led a cross-functional team of editors and production staff to design, produce and distribute books of all descriptions to suit the diverging demands of governments in nine provinces in South Africa and nine African territories. Achievements• Ensured the production of up to 250 books (titles) every year with a combined print run exceeding 3 million copies. • Improved the quality and processes of editors working in 11 different languages.• Led and… Show more Publishing Services Manager• Led a cross-functional team of editors and production staff to design, produce and distribute books of all descriptions to suit the diverging demands of governments in nine provinces in South Africa and nine African territories. Achievements• Ensured the production of up to 250 books (titles) every year with a combined print run exceeding 3 million copies. • Improved the quality and processes of editors working in 11 different languages.• Led and motivated a team of 19 permanent editors and production staff through the worst trauma in the history of publishing in SA (80% income decline across the industry).• Established completely new systems for tracking and managing books through the various production processes.• Forged strong ties with suppliers and created a locked-in pricing structure which ensured significant competitive advantage. • Managed a pool of many freelance artists, editors and publishers in such a way that they were loyal to the company.• Integrated new staff into the company following a corporate take-over of a competitor. Show less

Taught an honours course in Publishing Management (12-months duration) which covers all the areas in a typical management course (General Management, Financial Management, Operations and Project Management, Marketing, Legal aspects, Editorial aspects, Human Resources, Business Planning, Leadership and Personal Development). Set the curriculum, conducted lectures, arranged excursions and conducted final assessments.