Stephen Nolan Email & Phone Number

Perth, Wa, Au

Asia

As Partner Activation Manager, in the channel marketing team, I work closely with stakeholders (regional, global leads and directors) to conceptualize brand activation and marketing strategies through partner channels, crystallize these concepts into actionable steps for our partners, execute and iterate on the ground, and report results back to v-teams and stakeholders on global calls.Create, scope, and execute regional campaigns and brand workshops for retail & commercial partner readiness by liaising with v-teams. Drive annual consumer product & campaign launches, from scoping and localization to execution, reporting and optimization.My team and I conceptualize sales enablement content and assets that aim to drive digital influence, and constantly test and iterate to ensure social content meets KPIs and drives brand lift. Own the social media platform (Facebook) for each country and decide on the strategy around each initiative. Our digital marketing strategy allows us to target specific audience segments to drive measurable uplift in content engagement and page likes.

Create and plan training materials for key national retail accounts.Work with Channel leads to help them create content that is both relevant and impactful with the audience through the use of Storytelling.Engage retail staff in 1v1 and event/conference training sessions to provide product demonstrations, guides and selling/coaching skills.Monitor online learning tools, implementing new content/programs to continue growth and high completion rates.Work with key stakeholders from multiple accounts to co-ordinate and implement key strategyI am also the National Storytelling Lead within Microsoft Australia and have created several ways in which to demonstrate how Storytelling is one of the most powerful sales tools we can use for our customers. I have created projects to upskill our field labour teams and retail sales professionals within Australia on different methods of Storytelling within the sales process and have captured great results in a database to help develop newcomers into the industry also. I have been invited to many events across the world in recognition of my skills and ability to represent Microsoft on A global platform speaking with Key Partners across the retail and commercial space. Most recently I was in Las Vegas attending CES 2018 by request of Microsoft to showcase our retail experience centre to our global account partners.

Perth

Thanks to the amalgamation of both Nokia and Microsoft my role has remained the same just with a different employerMy Responsibilities include but are not limited to, Maintaining a healthy business relationship with customers and vendors of the brand, i am charged with educating staff and customers alike in order to drive revenue into the business and maximize profitability. i provide comprehensive training sessions with groups of people ranging from 4 people up to 400 + business owners and workers alike. Ensure compliance within the Microsoft Devices Group brand is adhered to across all Vendors that sell our products and services. i am also set KPI's in order to ensure maximum coverage across the retail secto

My Responsibilities include but are not limited to, Maintaining a healthy business relationship with customers and vendors of the brand, i am charged with educating staff and customers alike in order to drive revenue into the business and maximize profitability. i provide comprehensive training sessions with groups of people ranging from 4 people up to 400 + business owners and workers alike. Ensure compliance within the brand is adhered to across all Vendors that sell our products and services. i am also set KPI's in order to ensure maximum coverage across the retail sector

My Responsibilities as an Area Sales Manager was to ensure my team of 50+ store sales staff and managers were motivated and driven to sell within their stores and they had passion and pride for the brand that they worked for. i made sure that my team not only hit their sales targets but exceeded all expectations of the business owner and directors. i managed to achieve this by strong leadership along with great personal skills. i maintained through performance management and appropriate action where necessary.

My Role was to manage a Team of Sales staff to hit and exceed target within the store. to maximize revenue and drive sales into the business through great customer service and fantastic knowledge of the products and services that the Brand has to offer. i was lucky enough to be given the opportunity to manage one of the biggest Optus stores in WA and took in from ranking 50th in the country to being in the top 2 in just a few short years. It was the most profitable store in the business for consecutive years during my time in the store.

Canterbury. United Kingdom

Coaching, Training and managing a group of up to 20 sales staff who operate in an inbound sales call centre. this meant I was charged with ensuring that targets were hit within my team and also compliance was met within the boundaries of the telecommunications governing body OFCOM. I was successfully the number one sales manager in the company 2 years running with my team placing in the top 3 consistently throughout my time with the company.

Information Technology, Sociology Studies, Music Studies

Music, It, Media

Activities and Societies: Musician, Actor, Prefect, Councilor, Sports Player.