Steven Pajevic Email & Phone Number

Sarasota, Fl, Us

Spearheaded the development and launch of Service WorkSource, a job board tailored exclusively for the trade and service industries.Led strategic initiatives to optimize the platform’s user experience, improving accessibility for job seekers and ensuring a seamless recruitment process for employers.Directed the creation of tools, resources, and insights specifically designed to help cleaning professionals enhance their career prospects and streamline their job search efforts.Oversaw the development and implementation of targeted marketing campaigns to increase user engagement and drive job board traffic, leading to consistent growth in both employer postings and job seeker activity.Collaborated with cross-functional teams to ensure the platform’s functionality aligns with industry standards and continuously adapts to emerging market trends and user needs.Established key partnerships with industry leaders and organizations to expand the reach and impact of Cleaning WorkSource.Played a pivotal role in shaping the company’s mission and vision, positioning Cleaning WorkSource as a trusted, go-to resource for cleaning professionals across the country.Consistently analyzed platform performance data to guide product development, increase operational efficiency, and enhance customer satisfaction.

Led operations at Crystal Clean Green Cleaning, the most awarded cleaning company in Tampa Bay, recognized with honors such as Tampa Bay Sustainable Business, Business of the Year, Best of, Healthy Worksite, and Platinum Level Worksite by the American Heart Association.Managed and trained cleaning teams to deliver high-quality, personalized services, ensuring compliance with sustainable cleaning methods.Implemented and promoted the company’s triple bottom line approach, balancing environmental responsibility, social impact, and financial performance.Developed and executed educational initiatives to inform clients about sustainable home care, reinforcing Crystal Clean’s commitment to community engagement and environmental stewardship.Fostered a positive and energetic company culture, prioritizing employee satisfaction and development, which led to increased retention and overall service quality.Positioned Crystal Clean as a local leader in the home cleaning industry by continuously innovating service offerings and maintaining high customer trust and loyalty.Directed marketing and outreach efforts that enhanced the brand’s reputation and expanded its customer base, driving year-over-year growth.Ensured operational efficiency through process improvements and technology adoption, allowing for scalability while maintaining personalized service standards.

Ashburn, Virginia, Us

Served as Senior Business Analyst for Workers Compensation Unit Statistical Data Bureau Reporting, managing the end-to-end process of Unit Statistical Reporting for six national accounts, including Tower Insurance, Chubb Insurance, AmTrust, CBR, STARR, and ALE.Led the submission of Workers Compensation data to independent state Bureaus and the National Council on Compensation Insurance (NCCI), ensuring accuracy and compliance with industry regulations.Investigated and resolved data criticisms, collaborating with claims, policy, audit, and insured teams, as well as state Bureaus and management, to ensure timely and accurate reporting.Played a key role in mitigating risks by identifying discrepancies and proactively addressing reporting issues with stakeholders across multiple departments.Fostered strong working relationships with national accounts and internal teams, contributing to streamlined processes and improved efficiency in reporting.Leveraged deep knowledge of workers compensation regulations and statistical reporting requirements to guide teams and ensure compliance with state and national standards.

Owned and operated Adamo Insurance Group, an insurance agency located on Siesta Key Beach, providing tailored insurance solutions and products to Florida-based clientele.Conducted direct client consultations to assess and identify needs, brokering access to expanded markets for a range of products including homeowners, auto, antique vehicles, long-term care, life insurance, and financial services.Oversaw daily operations across multiple functional areas, including administration, marketing, human resources, management, sales, and business analysis, ensuring efficiency and alignment with business goals.Managed key client relationships, delivering personalized service and maintaining long-term partnerships with both clients and insurance providers.Led strategic initiatives to expand market reach, securing competitive products and services for clients in a diverse and evolving insurance landscape.Directed and mentored staff, ensuring compliance with industry regulations and enhancing team performance through leadership and development initiatives.

Served as Marketing Director for The Press 'A' Group, overseeing the promotion of community-based events such as the Sarasota Zombie Pub Crawl, City Sampler Food Tours, and Sarasota History & Mystery Tours.Developed and implemented comprehensive marketing strategies that increased attendance and community engagement, resulting in over 500 attendees in the final year of the Sarasota Zombie Pub Crawl.Led efforts to drive awareness and traffic to local businesses in Sarasota and Manatee Counties, ensuring economic growth and visibility for often-overlooked venues.Directed all aspects of branding, social media, public relations, and advertising for events, creating a strong local presence and ensuring effective promotion to target audiences.Built and maintained relationships with local businesses, vendors, and sponsors, ensuring successful collaborations and mutually beneficial partnerships.Managed event logistics in conjunction with promotional activities, coordinating with teams to ensure smooth execution and a positive attendee experience.Played a key role in the growth and success of events, contributing to the organization's decision to cease operations after surpassing anticipated growth and community impact.

Founded and led SP Insurance Consultants, providing strategic business operations and financial planning services to insurance agency owners, focusing on enhancing profitability and aligning companies with core values.Conducted thorough assessments of client operations, delivering customized, actionable plans for improved business performance and long-term growth.Managed a wide range of consulting services, including advertising and marketing projects, development of handbooks and operational manuals, HR services, and strategic planning to drive client success.Designed and implemented customer acquisition, retention, and management strategies that strengthened client relationships and improved business outcomes.Provided comprehensive education through SP Insurance School, offering licensing preparation for 2-20, 4-40, and 2-15 certifications, as well as continuing education classes to meet state requirements.Delivered face-to-face, 1-on-1 training at clients' workplaces, often bundled with business consultation, to enhance staff capabilities and meet industry licensing needs.Supported community involvement initiatives and grant writing efforts for clients, promoting their presence and impact in their local markets.

Northbrook, Il, Us

Managed daily operations at a local Allstate agency, overseeing both sales and customer service objectives to ensure optimal client satisfaction and business performance.Played a key role in insurance education and client consultations, providing tailored advice and solutions to meet the unique needs of each policyholder.Performed managerial duties, including coaching, training, and scheduling, to enhance team productivity and support business growth.Led IT functions, marketing initiatives, and other operational tasks, ensuring the agency’s systems and processes ran smoothly.Developed and implemented sales strategies to drive revenue and expand the agency’s client base.Gained consultative and management experience, which later informed the establishment of a personal insurance agency and insurance education school.Fostered a consultative approach to customer service, helping clients make informed decisions regarding their insurance needs.

Tempe, Az, Us

Worked as a Collections and Credit Consultant at a "buy-here-pay-here" auto dealership, focusing on resolving late payment issues while maintaining positive client relationships.Performed collections activities, ensuring timely recovery of payments while working closely with clients to understand their financial challenges and offer tailored solutions.Consulted with clients on their credit situations, providing guidance and options to help them manage and improve their financial standing.Collaborated with the sales and finance teams to develop strategies for reducing delinquency rates and improving overall payment compliance.Built rapport with clients, balancing the demands of collections with a compassionate approach to customer service and fostering long-term relationships.Contributed to the dealership’s success by assisting credit-challenged clients in securing dependable vehicle financing through DriveTime and similar programs.

Us

Served as Assistant Store Manager at Friedman’s Jewelers, overseeing daily store operations and ensuring an exceptional customer experience in a high-touch retail environment.Played an integral role in helping clients celebrate key life milestones, such as engagements, anniversaries, and other significant events, through personalized service and expert guidance in jewelry selection.Managed a team of sales associates, providing training, coaching, and performance management to drive sales and maintain high customer satisfaction.Assisted with inventory management, merchandising, and store presentation to create an inviting and luxurious shopping environment.Contributed to the store’s overall success by implementing sales strategies, monitoring performance metrics, and ensuring operational efficiency.Fostered long-term relationships with customers by delivering personalized, memorable service that reinforced the store’s reputation for quality and care.

Goldman Sachs 10000 Small Business - 13Th Cohort, Scholar

Black Belt - Six Sigma, Black Belt

Business Managment

Associates, Business And Pre-Med

College Prep - A.A. Business Managment And Marketing, Business, Management, Marketing, And Related Support Services