Steven Papaioannou Email and Phone Number
Steven Papaioannou work email
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Steven Papaioannou personal email
Too many companies drop the ball after the customer says “yes.” That’s where I come in. I make sure what’s promised on the sales floor is delivered at every touchpoint, turning fleeting customer interactions into lasting relationships. By aligning teams and breaking silos, I create seamless journeys that result in happier customers, better retention, and measurable business growth.I’m here to transform customer experience (CX) from a 'nice-to-have' into an indispensable growth engine. CX isn’t just about delighting customers; it’s about driving tangible results - revenue, loyalty, and a competitive edge that no business can afford to overlook.For over 11 years, I’ve been shaking up the way businesses think about CX. From scaling start-ups to streamlining enterprise operations, I specialise in tackling the messy, the chaotic, and the downright challenging. It’s not just about fixing what’s broken - it’s about embedding a customer-first mindset that becomes a cultural and operational norm.If you’re ready to turn your CX strategy into a profit driver and not just a buzzword, let’s talk.
The Customer Lab
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FounderThe Customer Lab Jan 2024 - PresentSydney, New South Wales, Australia
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Cx Strategy & Design ConsultantTill Payments May 2023 - Jan 2024 -
Brand & Cx Strategy ManagerTill Payments Jan 2022 - May 2023
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Channel & Growth Strategy LeadTill Payments Jun 2021 - Dec 2021Sydney, New South Wales, Australia
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Cx Strategy ManagerScentre Group (Owner And Operator Of Westfield In Aus And Nz) Jan 2020 - Jun 2021 -
Cx Strategy ExecutiveScentre Group (Owner And Operator Of Westfield In Aus And Nz) Jan 2018 - Jan 2020Sydney, Australia
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Digital Marketing/Brand Experience ExecutiveScentre Group (Owner And Operator Of Westfield In Aus And Nz) Jun 2015 - Dec 2017Westfield Warringah Mall
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Marketing AssistantScentre Group (Owner And Operator Of Westfield In Aus And Nz) Apr 2014 - Jun 2015Westfield Warringah Mall
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Customer Service RepresentativeScentre Group (Owner And Operator Of Westfield In Aus And Nz) Dec 2013 - Apr 2014Westfield Warringah Mall
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CoachJaggard-Ibarrola Tennis Academy 2011 - 2014
Steven Papaioannou Skills
Steven Papaioannou Education Details
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Bachelor'S Degree -
Core Strategic Planning -
Mindworx Academy -
Social Media Strategy -
St Luke'S Grammar SchoolHigh School
Frequently Asked Questions about Steven Papaioannou
What company does Steven Papaioannou work for?
Steven Papaioannou works for The Customer Lab
What is Steven Papaioannou's role at the current company?
Steven Papaioannou's current role is Transforming Customer Experience into Tangible Business Growth | CX Strategist | Breaking Silos, Boosting Retention, Driving Revenue.
What is Steven Papaioannou's email address?
Steven Papaioannou's email address is st****@****oup.com
What schools did Steven Papaioannou attend?
Steven Papaioannou attended University Of Technology, Sydney, Adschool Australia, Mindworx Academy, General Assembly, St Luke's Grammar School.
What skills is Steven Papaioannou known for?
Steven Papaioannou has skills like Customer Service, Management, Leadership, Social Media Marketing, Research, Innovation, Event Management, Marketing, Coaching, Marketing Strategy, Digital Marketing, Marketing Communications.
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