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STEVEN PAYNE Director of Software Engineering | Agile Project / Program Manager | Enterprise Agile CoachI am an innovative Agile leader who builds organizations that create outstanding outcomes for customers, deliver targeted business results, and fully engage employees. I am best known for three main competencies:EXPERT IN AGILE SOFTWARE DEVELOPMENT, PROGRAM & PROJECT MANAGEMENT• Expert in Agile methodology and more importantly, how to bring Agile to life in the culture and yield its benefits.• Success building software development teams (and transforming existing teams) that deliver exceptional value to customers through the use of Agile practices.• Translate between business leaders and technical experts, building effective relationships up, down and across.• Demonstrated results (cost savings, quality improvement, speed to market) in Ecommerce, marketing, medical device software, and finance.RESPECTED SOFTWARE CRAFTSMANSHIP• Lead software engineering teams that consistently deliver high quality software solutions to ensure that the customer gets what they need in the most efficient and timely way.• Instill in the developers a quality mindset so that they own the quality and bake it into the design.• Partner with leaders and customers to define business outcomes targeted by an initiative, then translate those needs into technical requirements, and lead execution by facilitating and inspiring cross-functional teams through the entire software development life cycle.AUTHENTIC SERVANT LEADERSHIP• Recognized by others as a leader who creates productive cultures by modeling key behaviors and values, removing roadblocks, providing in-the-moment coaching, exhibiting transparency in communication, and encouraging ongoing learning and safe risk taking.• Broad experience leading technology initiatives in fast paced entrepreneurial environments, communicating vision and leading change with an empathetic focus on people.Thank you for reviewing my profile.
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Director Of Product ManagementQtc Management, Inc. Sep 2020 - Aug 2022San Dimas, California, UsProgram and product management for medical exam, diagnostic, scheduling, and payment management software solutions for health clinic, government, and commercial entities—an $800MM/yr program. Tailored healthcare workflow and technology innovation to automate and expedite patient engagement administration for 100+ company sites providing almost two million patient engagements per year across a network of 17,000 physicians. Coached the organization through Agile transformation activities that improved appropriate prioritization and business value delivery with the goal of improving the number of medical exams delivered by 18% (achieved 31%). One client-centric change improved exam quality scores and directly led to a $24M revenue increase YoY. Responsible for career development for all Product Owners and Scrum Masters—31 personnel, across 14+ Scrum Teams. -
Director, Software Development, R&DShifamed Mar 2020 - Jun 2020Campbell, California, UsProgram and product management for a spin-off startup producing traceable documentation management software for medical device manufacturing companies. Established a customer-driven approach to requirements gathering and with a focus on Agile process improvement and a high standard of software quality. Lead software development effort through teams distributed across five countries. -
Agile CoachAutomobile Club Of Southern California Jun 2019 - Mar 2020Costa Mesa, California, Us(On contract with Beacon Hill) Working with a team of coaches to transform the information systems organization to "be" Agile using the LeSS framework. -
Manager Ii, Agile GrowthThomson Reuters Mar 2015 - Nov 2018Toronto, On, CaI lead the Agile transformation and growth effort for the Legal Enterprise Solutions division of Thomson Reuters. I coach 60+ scrum teams scattered across many time zones learn to "be Agile", not just "do Agile". I coach product and engineering management to determine ROI of feature roadmaps and help them prioritize product backlogs accordingly. I help to build teams that are self-organizing, self-reliant, quality-minded, and responsible for delivering working software frequently. I am also the servant-leader for all of the Scrum Masters for those teams. Together we help the organization develop and deliver valuable software to lawyers and law firms using a collaborative team approach. This results in delighted customers, happy business stakeholders, and team members who love coming to work to 'play' with their team. I am passionate about 'Agile done right' and in helping the enterprise support its growth. -
Manager, Software Engineering | Agile Program Manager For EcommerceMakemusic Apr 2012 - Dec 2014Louisville, Colorado, UsLead development for e-commerce systems, web re-branding, UX refresh, marketing analytics, and system/database merges. Manage and coach teams delivering new releases of Finale, the company’s flagship retail product, and the software subscription service SmartMusic for platforms including Windows, Mac, and iOS. Report directly to the CTO. Achievements:Lead cross-functional team to ensure PCI compliance in our e-commerce system. Replaced aging payment processing system with secure payment gateway interfaced with accounting and CRM systems. Streamlined Scrum team agile practices to deliver high-quality releases. Increased frequency of releases while significantly decreasing defects.Improved products with targeted training focused software quality practices. Co-organized two-day software quality conference, Qualapalooza 2014, for best practice training on test driven development, coding katas, static code analysis, exploratory testing techniques, automated testing frameworks for multiple platforms, dependency injection and query performance tuning.Led continuous integration team effort that reduced build cycle from one day to 3.5 minutes allowing engineers to correct coding errors quickly.Successfully Implemented agile practices, through training and coaching, within the marketing team. Increased departmental communications reduced marketing collateral turnaround time and helped the team deliver more predictably. -
Senior Manager, Project Management | Agile CoachCeridian Jan 2011 - Apr 2012Minneapolis, Mn, UsLead cross-functional scrum teams in the US, India and Mauritius delivering new human capital management and payroll systems SaaS products. Coached team developing enterprise-wide Identity and Access Management and Single-Sign on solutions, a customer upsell offering. Utilized Microsoft technologies including .Net, SQL Server, EF, nHibernate, BizTalk, ADFS, WIF and MVC using DDD/CQRS architecture.Achievements:Provided Agile training and coaching to newly formed, distributed scrum teams. Lead effort to develop prototype for a state health care website to support national healthcare initiative. Assembled team of UX designers, engineers and business analysts for rapid development of a functional prototype with dummy data in six weeks. Competed against three contenders; our prototype selected for further development.Achieved Certified Scrum Product Owner status. -
Lead Sr. Software Engineer | Scrum Master | Product OwnerBoston Scientific Apr 2006 - Feb 2011Marlborough, Ma, UsHandled project and product management and development. Provided strategic vision and leadership for software engineering team developing support tools and automated testing (Python / Selenium) for a major FDA regulated Java/Oracle web application utilized by physicians for remote patient health monitoring. Achievements:Established Agile software development practices achieving Scrum Master Certification and planning department rollout.Reduced time required for regression testing for remote patient monitoring software releases. Developed automated process reducing final product regression tests to seven hours with two workers from the previous six weeks and 32 workers. Auto-generated some of the required FDA test documentation.Introduced Agile development to team members in the US, China and India. Started Chinese language training. -
Software Application EngineerBoston Scientific Aug 2000 - Apr 2006Marlborough, Ma, UsManaged computer systems and engineering software applications for R&D. Served as R&D Engineering representative on corporate-level IS technical committees developing corporate hardware and software standards. Maintained department software including validation, justification, administration, configuration, automation, licensing, maintenance, staff training, and systems troubleshooting. Handled system maintenance and support for multi-site global division utilizing UNIX, Linux and Windows platforms.Achievements:Implemented automated software applications for repetitive workflow processing reducing workload by 50% and saving $100,000 annually.Achieved Red Hat Certified Technician status.
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Design Document Specialist / Business AnalystBoston Scientific Jun 1999 - Aug 2000Marlborough, Ma, UsServed as a Business Analyst in R&D Engineering developing software and mechanical design requirements. Performed quality assurance and control for design documentation, primarily mechanical drawings and hardware/software requirement specifications prior to production release or regulatory submission. Coordinated engineering change management for regulated quality systems. Achievements:Reorganized process for online review and approval of FDA documentation, reducing processing time from an average of seven days to two.
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Manager, Information Systems | Chief Designer | Software DeveloperNovatek Engineering, Inc. Aug 1988 - Jun 1999
Steven Payne Skills
Steven Payne Education Details
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University Of PhoenixInformation Technology -
Villanova UniversityOrganizational Leadership
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Brigham Young UniversityMechanical Engineering
Frequently Asked Questions about Steven Payne
What is Steven Payne's role at the current company?
Steven Payne's current role is Expert in Agile Program and Project Management | Authentic Servant Leader.
What is Steven Payne's email address?
Steven Payne's email address is sp****@****tcm.com
What is Steven Payne's direct phone number?
Steven Payne's direct phone number is +142433*****
What schools did Steven Payne attend?
Steven Payne attended University Of Phoenix, Villanova University, Brigham Young University.
What skills is Steven Payne known for?
Steven Payne has skills like Scrum, Agile Methodologies, Software Development, Agile Project Management, Software Engineering, Sdlc, Software Project Management, Requirements Analysis, Testing, Quality Assurance, Process Improvement, Test Automation.
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