Steven Payne Email & Phone Number

San Dimas, California, Us

Program and product management for medical exam, diagnostic, scheduling, and payment management software solutions for health clinic, government, and commercial entities—an $800MM/yr program. Tailored healthcare workflow and technology innovation to automate and expedite patient engagement administration for 100+ company sites providing almost two million patient engagements per year across a network of 17,000 physicians. Coached the organization through Agile transformation activities that improved appropriate prioritization and business value delivery with the goal of improving the number of medical exams delivered by 18% (achieved 31%). One client-centric change improved exam quality scores and directly led to a $24M revenue increase YoY. Responsible for career development for all Product Owners and Scrum Masters—31 personnel, across 14+ Scrum Teams.

Campbell, California, Us

Program and product management for a spin-off startup producing traceable documentation management software for medical device manufacturing companies. Established a customer-driven approach to requirements gathering and with a focus on Agile process improvement and a high standard of software quality. Lead software development effort through teams distributed across five countries.

Costa Mesa, California, Us

(On contract with Beacon Hill) Working with a team of coaches to transform the information systems organization to "be" Agile using the LeSS framework.

Toronto, On, Ca

I lead the Agile transformation and growth effort for the Legal Enterprise Solutions division of Thomson Reuters. I coach 60+ scrum teams scattered across many time zones learn to "be Agile"​, not just "do Agile"​. I coach product and engineering management to determine ROI of feature roadmaps and help them prioritize product backlogs accordingly. I help to build teams that are self-organizing, self-reliant, quality-minded, and responsible for delivering working software frequently. I am also the servant-leader for all of the Scrum Masters for those teams. Together we help the organization develop and deliver valuable software to lawyers and law firms using a collaborative team approach. This results in delighted customers, happy business stakeholders, and team members who love coming to work to 'play'​ with their team. I am passionate about 'Agile done right' and in helping the enterprise support its growth.

Louisville, Colorado, Us

Lead development for e-commerce systems, web re-branding, UX refresh, marketing analytics, and system/database merges. Manage and coach teams delivering new releases of Finale, the company’s flagship retail product, and the software subscription service SmartMusic for platforms including Windows, Mac, and iOS. Report directly to the CTO. Achievements:Lead cross-functional team to ensure PCI compliance in our e-commerce system. Replaced aging payment processing system with secure payment gateway interfaced with accounting and CRM systems. Streamlined Scrum team agile practices to deliver high-quality releases. Increased frequency of releases while significantly decreasing defects.Improved products with targeted training focused software quality practices. Co-organized two-day software quality conference, Qualapalooza 2014, for best practice training on test driven development, coding katas, static code analysis, exploratory testing techniques, automated testing frameworks for multiple platforms, dependency injection and query performance tuning.Led continuous integration team effort that reduced build cycle from one day to 3.5 minutes allowing engineers to correct coding errors quickly.Successfully Implemented agile practices, through training and coaching, within the marketing team. Increased departmental communications reduced marketing collateral turnaround time and helped the team deliver more predictably.

Minneapolis, Mn, Us

Lead cross-functional scrum teams in the US, India and Mauritius delivering new human capital management and payroll systems SaaS products. Coached team developing enterprise-wide Identity and Access Management and Single-Sign on solutions, a customer upsell offering. Utilized Microsoft technologies including .Net, SQL Server, EF, nHibernate, BizTalk, ADFS, WIF and MVC using DDD/CQRS architecture.Achievements:Provided Agile training and coaching to newly formed, distributed scrum teams. Lead effort to develop prototype for a state health care website to support national healthcare initiative. Assembled team of UX designers, engineers and business analysts for rapid development of a functional prototype with dummy data in six weeks. Competed against three contenders; our prototype selected for further development.Achieved Certified Scrum Product Owner status.

Marlborough, Ma, Us

Handled project and product management and development. Provided strategic vision and leadership for software engineering team developing support tools and automated testing (Python / Selenium) for a major FDA regulated Java/Oracle web application utilized by physicians for remote patient health monitoring. Achievements:Established Agile software development practices achieving Scrum Master Certification and planning department rollout.Reduced time required for regression testing for remote patient monitoring software releases. Developed automated process reducing final product regression tests to seven hours with two workers from the previous six weeks and 32 workers. Auto-generated some of the required FDA test documentation.Introduced Agile development to team members in the US, China and India. Started Chinese language training.

Marlborough, Ma, Us

Managed computer systems and engineering software applications for R&D. Served as R&D Engineering representative on corporate-level IS technical committees developing corporate hardware and software standards. Maintained department software including validation, justification, administration, configuration, automation, licensing, maintenance, staff training, and systems troubleshooting. Handled system maintenance and support for multi-site global division utilizing UNIX, Linux and Windows platforms.Achievements:Implemented automated software applications for repetitive workflow processing reducing workload by 50% and saving $100,000 annually.Achieved Red Hat Certified Technician status.

Marlborough, Ma, Us

Served as a Business Analyst in R&D Engineering developing software and mechanical design requirements. Performed quality assurance and control for design documentation, primarily mechanical drawings and hardware/software requirement specifications prior to production release or regulatory submission. Coordinated engineering change management for regulated quality systems. Achievements:Reorganized process for online review and approval of FDA documentation, reducing processing time from an average of seven days to two.

Bachelor Of Science (Bs), Information Technology

Master Certificate, Organizational Leadership

Mechanical Engineering