Steven Perez Email & Phone Number

Reno, NV, US

Reno, NV

Sparks, Nevada

• Responsible for the daily management, supervision, coordination and the successful completion of commercial projects to meet schedule and cost objectives
• Ensured the start to end completion of contracts, submittals, RFI's, scheduling, estimating, bidding, procurement, and other project administration functions
• Field manager of commercial projects whose responsibility is too provide on-site & off-site supervision of tradesman
• Extensive product knowledge in commercial flooring such as vinyl, carpet, rubber, porcelain/ceramic tile, stone/quarry products, decorative coatings, concrete polish, caulking, sealants and industrial specialty finishes
• Cost accounting, progress billing, final retention, estimating prevailing wage and Davis Bacon rates
• Bid small and large scale projects from as little as $500 up towards $4.5 million dollar bid limit

Las Vegas, NV

• Developed business through inbound Internet and phone based leads
• Generated new business through outbound campaigns, data mining, voicemail broadcasting and direct marketing
• Operated with quality appointment setting skills to ensure at least a 50% total appointment show rate or above
• Promptly greeted customers upon arrival and assigned customers to sales personnel
• Targeted service/body shop customer prospects to convert into potential sales
• Qualified customers with prime and subprime credit scores

Las Vegas, Nevada Area

• Oversaw the Business Development Center for all the dealerships within the Forman Automotive Group in Nevada and California
• Hired, trained, and managed a call center with 15+ employees
• Led sales BDC staff to generate 150+ units sold each month
• Led service BDC staff to generate over $150,000 in service revenue each month
• Created high level of training plans for staff to execute high level of customer satisfaction
• Conducted day-to-day operational plans to maximize each store’s appointment volume

Las Vegas, Nevada Area

• Placed wholesale orders for store owner with wholesale partners
• Assisted trade shows to seek out retail partners
• Created daily inventory reports
• Specialized in tactics & processes to prevent inventory theft/loss
• Operated cash register, scanners and computer to itemized and total customers purchases
• Collected payments and made change for cash transactions, and balanced drawer at the end of each shift