Steven Perkins
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Steven Perkins Email & Phone Number

Director of Technical Support at Hexagon Manufacturing Intelligence
Location: Raleigh-Durham-Chapel Hill Area, United States, United States 10 work roles 6 schools
2 work emails found @3dsystems.com 5 phones found area 919 and 770 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails · 5 phones

Work email s****@3dsystems.com
Direct phone (919) ***-****
LinkedIn Profile matched
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Current company
Hexagon Manufacturing Intelligence
Role
Director of Technical Support
Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Company size
4468 employees

Who is Steven Perkins? Overview

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Quick answer

Steven Perkins is listed as Director of Technical Support at Hexagon Manufacturing Intelligence, a company with 4468 employees, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a work email signal at 3dsystems.com, phone signal with area code 919, 770, and a matched LinkedIn profile for Steven Perkins.

Steven Perkins previously worked as Director of Software Technical Support at Oqton and Director of Software Technical Support at 3D Systems Corporation. Steven Perkins holds Communication Graphics And Art (Dnf) from Pennwest Edinboro.

Company email context

Email format at Hexagon Manufacturing Intelligence

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{first}.{last}@3dsystems.com
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AeroLeads found 2 current-domain work email signals for Steven Perkins. Compare company email patterns before reaching out.

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Profile bio

About Steven Perkins

With over 30 years of experience, I have excelled in building strong teams and systems to support internal teams, customers, and partners. My commitment to delivering Customer Services and Technical Support includes providing a personal touch while leveraging the latest tools to gain proactive insight into customers' needs. I believe that, even with advanced customer service tools, fostering an authentic and personal experience remains at the core of lasting customer relationships. I specialize in hiring, assembling, and managing a diverse highly skilled team across international settings and various cross-functional departments to deliver the absolute best support services to our end users.As a Business Project and Process Lead, I specialized in managing company acquisitions and divestments. My expertise lies in seamlessly integrating multiple teams and diverse system tools into unified Customer Service and Technical Support teams and tools.Throughout my career, I have successfully developed and executed multiple customer service initiatives, including establishing strong global case and knowledge management systems. This includes implementing robust dashboards and tracking structures to gauge the customer pulse and enhance operational processes. I advocate for online customer access to 24/7 self-help portals, aiming for a stellar out-of-the-box experience and increased call deflection. My achievements have been recognized including: - 2021 Business Process Lead for divestment of software business units. - 2020 Corporate Recognition: Global implementation of multiple software units onto a unified Salesforce case and knowledge management system. - Presidents Awards: Nominated by peers and elected by the CEO. - Distinguished Employee Awards: Recognized for exceeding corporate goals. - Spot and Inspire Awards: Recognition for creatively resolving customer roadblocks and contributing to corporate advancements.My specialties encompass a wide range of roles:- Director Technical Support - Business Project Lead- Business Process Lead- Project Sponsor and Coordinator- International Team Management- People Development, Coaching, & Mentoring- Customer Relations - Software Development- Training Management- Technical Documentation- Team Acquisition Integration- Site LeaderAdditionally: Specification writing, beta programs, application research, optical measurement systems, forums administration, and web design. Proficiency in applications such as: - Salesforce- Slack- Microsoft Teams- Microsoft Office- Wiki- Windows

Listed skills include Quality Assurance, Product Management, Software Documentation, Technical Support, and 47 others.

Current workplace

Steven Perkins's current company

Company context helps verify the profile and gives searchers a useful next step.

Hexagon Manufacturing Intelligence
Hexagon Manufacturing Intelligence
Director of Technical Support
Chapel Hill, NC, US
Website
hexagonmi.com
Employees
4468
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Company profile
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10 roles · 38 years

Steven Perkins work experience

A career timeline built from the work history available for this profile.

Director Of Software Technical Support

Current
Oqton

Ghent, Belgium, BE

Jan 2022 - Present

Director Of Software Technical Support

Current
3D Systems Corporation

Rock Hill, SC, US

As a Business Project Lead and Business Process Lead, I spearheaded the global implementation of a Software Services group with a fully custom Salesforce Case Management, integrated Knowledge Management, and community platform. This initiative successfully unified our Global Software Support team, addressing corporate requirements and establishing a.

Jan 2018 - Present

Director Of Customer Services Americas, Software

3D Systems Corporation

Rock Hill, SC, US

As the Director for Technical Support, Customer Services, Product Specialists, and Training teams for the Americas, I've excelled in integrating diverse teams from acquisitions into a unified Customer Services team. I defined staffing roles, established a cohesive vision, and successfully merged resources, minimizing customer disruption. I consolidated.

Oct 2011 - Jan 2018

Technical Support Manager, Americas And Europe

3D Systems Geomagic

I founded, built and led a global technical support team, prioritizing authentic customer relationships and championing a culture of efficiency with a personal touch. As a devoted customer advocate, I mentored teams, promoting a culture of "teaching and grace" that allowed individual team members styles to flourish while maintaining a unified.

Mar 2007 - Oct 2011

Senior Quality Assurance Engineer

3D Systems Geomagic

As the Lead Quality Assurance Engineer for Studio products and Technical Support, I played a pivotal role in ensuring the quality and reliability of Geomagic Studio. This encompassed comprehensive responsibilities, including specification writing, development coordination, and test plan creation. I held the crucial responsibility of certifying software.

Aug 2000 - Mar 2007

Senior Cad Designer

Kimley-Horn

Raleigh, North Carolina, US

Led the corporate migration from board drafting to CAD company-wide resulting in faster plan design and resource savings. Managed AutoCAD and SoftDesk support company-wide. Leader of a four-person CAD governing body for North America. Supervised CAD standards for 200+ CAD stations. Civil engineering design for commercial site plan layout, contour maps.

1998 - Aug 2000

Network Administrator

Dewberry

Fairfax, Virginia, US

Network Administrator providing IT support for branch office. Support for all CAD and office stations, email administrator, network and computer support, hardware and software, and daily backups. Coordinating branch IT needs with corporate office. Policy creation for data storage, conventions and network usage, and network budgeting.

1997 - 1998 ~1 yr

Senior Cad Designer / Draftsman

Dewberry

Fairfax, Virginia, US

AutoCAD Designer for HVAC, Electrical, Architectural, Plumbing, Sprinkler, and Civil.Implemented a company-wide transition from board drafting to AutoCAD. Responsible for testing and selecting various CAD software tools and office-wide applications. Managed selection and rollout of computers and CAD stations. Defined CAD standards and policies to staff for.

1993 - 1997 ~4 yrs

Cad Designer / Draftsman

Southeastern Engineering

AutoCAD Designer for HVAC, Electrical, Plumbing, and Sprinkler.Implemented company-wide transition from board drafting to AutoCAD. Responsible for testing and choosing various CAD software's and office applications that would be rolled out company wide. Managed implementation of 5 computers and CAD stations. Office network and computer administrator..

1988 - 1993 ~5 yrs
Team & coworkers

Colleagues at Hexagon Manufacturing Intelligence

Other employees you can reach at hexagonmi.com. View company contacts for 4468 employees →

NS Nisha Suresh Nisha Suresh Colleague at Hexagon Manufacturing IntelligenceBrampton, Ontario, Canada, Canada View → AD Ayush Didwaniya Ayush Didwaniya Colleague at Hexagon Manufacturing IntelligencePune, Maharashtra, India, India View → VG Vamsi Golla Vamsi Golla Colleague at Hexagon Manufacturing IntelligenceAndhra Pradesh, India, India View → FJ Frédéric Jeanneteau Frédéric Jeanneteau Colleague at Hexagon Manufacturing IntelligenceVendôme, Centre-Val De Loire, France, France View → VM Víctor M. Da Palma Ortega Víctor M. Da Palma Ortega Colleague at Hexagon Manufacturing IntelligenceSada, Galicia, Spain, Spain View → RT Renato Tomassetti Renato Tomassetti Colleague at Hexagon Manufacturing IntelligenceTurin, Piedmont, Italy, Italy View → KT Kim Tommy Kim Tommy Colleague at Hexagon Manufacturing IntelligenceSouth Korea, Korea, Republic Of View → DH Dennis Harrison Dennis Harrison Colleague at Hexagon Manufacturing IntelligenceNorth Kingstown, Rhode Island, United States, United States View → AC Angélica Cruz Arana Angélica Cruz Arana Colleague at Hexagon Manufacturing IntelligenceNaucalpan De Juárez, México, Mexico, Mexico View → RV Reiner Valter Reiner Valter Colleague at Hexagon Manufacturing IntelligenceNeu-Isenburg, Hesse, Germany, Germany View →
6 education records

Steven Perkins education

Communication Graphics And Art (Dnf)

Pennwest Edinboro

Coaching For Peak Performance

Development Dimensions International (Ddi)

Fundamentals Of Management

Capital Associated Industries (Cai)

Geometric Dimensioning And Tolerancing

Al Neumann Tech

Mcse, Microsoft Certified Professional, Mcp, Mcse, Comptia A+, Net+

Knowledge Alliance

Hs Diploma, College Prep

Union City Area High School
FAQ

Frequently asked questions about Steven Perkins

Quick answers generated from the profile data available on this page.

What company does Steven Perkins work for?

Steven Perkins works for Hexagon Manufacturing Intelligence.

What is Steven Perkins's role at Hexagon Manufacturing Intelligence?

Steven Perkins is listed as Director of Technical Support at Hexagon Manufacturing Intelligence.

What is Steven Perkins's email address?

AeroLeads has found 2 work email signals at @3dsystems.com for Steven Perkins at Hexagon Manufacturing Intelligence.

What is Steven Perkins's phone number?

AeroLeads has found 5 phone signal(s) with area code 919, 770 for Steven Perkins at Hexagon Manufacturing Intelligence.

Where is Steven Perkins based?

Steven Perkins is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Hexagon Manufacturing Intelligence.

What companies has Steven Perkins worked for?

Steven Perkins has worked for Hexagon Manufacturing Intelligence, Oqton, 3D Systems Corporation, 3D Systems Geomagic, and Kimley-Horn.

Who are Steven Perkins's colleagues at Hexagon Manufacturing Intelligence?

Steven Perkins's colleagues at Hexagon Manufacturing Intelligence include Nisha Suresh, Ayush Didwaniya, Vamsi Golla, Frédéric Jeanneteau, and Víctor M. Da Palma Ortega.

How can I contact Steven Perkins?

You can use AeroLeads to view verified contact signals for Steven Perkins at Hexagon Manufacturing Intelligence, including work email, phone, and LinkedIn data when available.

What schools did Steven Perkins attend?

Steven Perkins holds Communication Graphics And Art (Dnf) from Pennwest Edinboro.

What skills is Steven Perkins known for?

Steven Perkins is listed with skills including Quality Assurance, Product Management, Software Documentation, Technical Support, Product Development, Management, Testing, and Cross Functional Team Leadership.

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