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Steven Hill Email & Phone Number

Fostering Process, Metrics, & Relationships to drive the Customer Experience to a better place at NETSYNC
Location: Knoxville, Tennessee, United States 15 work roles 1 school
1 work email found @spinsci.com 2 phones found area 866 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email s****@spinsci.com
Direct phone (866) ***-****
LinkedIn Profile matched
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Current company
NETSYNC
Role
Fostering Process, Metrics, & Relationships to drive the Customer Experience to a better place
Location
Knoxville, Tennessee, United States
Company size
558 employees

Who is Steven Hill? Overview

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Quick answer

Steven Hill is listed as Fostering Process, Metrics, & Relationships to drive the Customer Experience to a better place at NETSYNC, a company with 558 employees, based in Knoxville, Tennessee, United States. AeroLeads shows a work email signal at spinsci.com, phone signal with area code 866, and a matched LinkedIn profile for Steven Hill.

Steven Hill previously worked as High Touch Customer Success Manager at Netsync and Business Development & Client Success Manager at Sole Hire at Sole Hire. Steven Hill holds Bs-Business Administration, Accounting from Auburn University.

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Email format at NETSYNC

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*@spinsci.com
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AeroLeads found 1 current-domain work email signal for Steven Hill. Compare company email patterns before reaching out.

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Profile bio

About Steven Hill

I have always had an avid love for reading. While there are many authors whom I could consider to be “favorites”, I remain entranced with Sherlock Holms. Doyle imbued his star character with an almost inhuman ability to not just observe and catalog every minute detail of his surroundings, but also with the capacity of an encyclopedic knowledge of all things related to his craft.In today’s world of constantly shifting technologies, it is no longer enough just to know one aspect of operations. One must have comprehensive experience to be successful. To borrow an analogy, it’s not waffles, where IT architecture, reporting, finance, design, workflow and corporate strategy are compartmentalized, but rather a giant bowl of interconnected spaghetti.I’m passionate about what drives a positive customer experience. Maximizing the value of every interaction is a relentless pursuit, and too often is done in a vacuum, much like throwing that bowl of spaghetti against the refrigerator and seeing what sticks. I have seen too many smart, experienced people making business-critical decisions based solely on experience, observation, and gut feeling, without benefit of available facts. They are often right, but unfortunately, miss the real data driving WHY their hunches worked out. Why do such smart people make important business decisions not grounded in facts? Typically, that stems from having SO much information available to them, they don't know where to start, nor how to create a meaningful picture from all the noise. Good analytics give decision-makers the strings that tie all the loose ends together into an intuitive format. Deliberate processes that yield consistently measurable results leads to constant refinements to make the best us of the customer’s valuable time, and makes them come back again and again. Ensuring every interaction is positive increases Net Promoter Scores and drives repeat business in a transactional environment, and expansion and growth of footprint in a service-based environment. In the 20+ years I’ve been working within IT lifecycle management, I’ve had extensive experience in technology, but also a constant exposure to sales, operations, and even finance. Layered behind that is 4 solid years’ experience in accounting. I understand what needs to be done, and why and how to justify it. I still love a good mystery, both fictional or in real life. I may not be as good as the inimitable Sherlock Holms, but it’s a goal worthy of chasing after.

Listed skills include Call Centers, Business Intelligence, Management, Software Documentation, and 41 others.

Current workplace

Steven Hill's current company

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NETSYNC
Netsync
Fostering Process, Metrics, & Relationships to drive the Customer Experience to a better place
Knoxville, TN, US
Website
netsyncnetwork.com
Employees
558
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Company profile
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15 roles · 29 years

Steven Hill work experience

A career timeline built from the work history available for this profile.

Role listed

Netsync

Knoxville, TN, US

High Touch Customer Success Manager

Current
Netsync

Houston, TX, US

Jun 2024 - Present

Business Development & Client Success Manager At Sole Hire

Sole Hire

Excited to serve as the Business Development & Client Success Manager at Sole Hire, I am dedicated to driving growth and ensuring the satisfaction of our valued clients. My role involves identifying and securing new business opportunities, while also maintaining strong relationships with our existing clientele.As a key player in the recruiting and.

Nov 2023 - Jun 2024

Customer Success Program Manager

Atsg (Shoregroup)

New York, New York, US

  • Led the deployment of Totango, a top-tier Customer Success Platform, improving customer experience internally and externally.
  • Secured over $850,000 in Cisco Lifecycle Incentive rebates through the development and implementation of an Adoption Program.
  • Transformed the Adoption Program into a full Customer Experience Program that Cisco certified for their Advanced Customer Experience (CX) Specialization.
  • Directed a team of 4 Customer Success Managers and instructed them on effective management of customers across multiple market segments and engagement models.
  • Recognized and consistently praised by my team for being a solid mentor and supportive leader.
Feb 2016 - Dec 2022

Program Consultant, Manager, Customer Success Managers

Shoregroup Solutions Llc (Acquired By Atsg)
  • Responsible for driving the creation of a new managed service product offering. This offer closes the missing gap in outsourcing operational and strategic expertise for the Contact Center, Datacenter, and Unified.
  • Oversaw the launch of the managed service product into the marketplace (later to grow into Customer Success), including defining the customer entitlements, contractual guardrails, and writing customer-facing marketing.
Apr 2015 - Feb 2016

Director, Call Center It

Getinsured

Mountain View, CA, US

Strategic: * Spearheaded the procurement/purchase process of Cisco UCCE/CUCM for the company * Lead the implementation of new cloud-based Telephony platform including: * Cisco UCCE/CUCM * Calabrio * Quality Management (QM) * Workforce Management (WFM) * Speech Analytics (SA) * Owned the telephony technology through two successful Open Enrollment seasons *.

Mar 2012 - Mar 2015

Cto

Mhs Industries, Llc

Built a small, home-grown ERP based in MySQL and MS Access. It was intended to be a very short-term solution, but has lasted close to a year as the organization grows into a more robust, full-featured commercial solution. Built a reporting and Business Analytics platform using Pentaho's Community Edition. Had an absolute blast learning about ETL, OLAP.

Feb 2011 - Feb 2012

Director Of Call Center Technology

Vimo, Inc

Designed and implemented the in-house SQL reporting system. · Led the development and implementation of monitoring technologies that have gained unprecedented view of key servers and applications. · Coordinated the combination of technology platforms between Home Office and Atlanta Branch. · Built a.NET based web application to handle the processing leads.

2008 - Feb 2011

Director Of Technology

Premier Financial Group, Llc (Acquired By Vimo)

Built the technology platform and infrastructure from the ground up, including all phases and aspects that affect thecompany. Managed and supervised a development team, including an intern and help-desk support. · Instrumental in the purchase and implementation of the call-center solution (StrataSoft) currently in use. · Led the design and execution of the.

Oct 2006 - May 2008

Information Technology Liaison

Online Media Promotions Llc

Assisted in the implementation and communication of information technology, as well as other software programs andinitiatives. · Developed and maintained dashboard for management to make decisions using real time data as well as created regular-use and ad-hoc reports for upper level decision making. · Maintained and managed data flow within operation and.

2003 - 2006 ~3 yrs

Operations Manager

Premier Financial Group (Merged With Online Media Promotions)
Jan 1999 - 2003

Staff Accountant

Afgd, Inc
1998 - 1999 ~1 yr

Systems Consultant

Fuchs Agency
1998 - 1999 ~1 yr

Accounting Manager

Vanstar

US

1997 - 1997
Team & coworkers

Colleagues at NETSYNC

Other employees you can reach at netsyncnetwork.com. View company contacts for 558 employees →

MT Mohamed Tarek Mohamed Tarek Colleague at Netsync Cairo, Cairo, Egypt, Egypt View → CR Christina Rice Christina Rice Colleague at Netsync Dallas-Fort Worth Metroplex, United States View → CF Connor Feldman Connor Feldman Colleague at Netsync Dallas-Fort Worth Metroplex, United States View → KD Karen Dennison Karen Dennison Colleague at Netsync Yorktown Heights, New York, United States, United States View → EC Erving Castro Erving Castro Colleague at Netsync Lutz, Florida, United States, United States View → BN Brian Newman Brian Newman Colleague at Netsync Houston, Texas, United States, United States View → SH Selam Hassen Selam Hassen Colleague at Netsync Dallas-Fort Worth Metroplex, United States View → ON Oscar Nunez Oscar Nunez Colleague at Netsync Houston, Texas, United States, United States View → WW Warren Wilson Warren Wilson Colleague at Netsync Houston, Texas, United States, United States View → MG Mark Grohman Mark Grohman Colleague at Netsync Greater Houston, United States View →
1 education record

Steven Hill education

  • Auburn University
    Auburn University
    Accounting
FAQ

Frequently asked questions about Steven Hill

Quick answers generated from the profile data available on this page.

What company does Steven Hill work for?

Steven Hill works for NETSYNC.

What is Steven Hill's role at NETSYNC?

Steven Hill is listed as Fostering Process, Metrics, & Relationships to drive the Customer Experience to a better place at NETSYNC.

What is Steven Hill's email address?

AeroLeads has found 1 work email signal at @spinsci.com for Steven Hill at NETSYNC.

What is Steven Hill's phone number?

AeroLeads has found 2 phone signal(s) with area code 866 for Steven Hill at NETSYNC.

Where is Steven Hill based?

Steven Hill is based in Knoxville, Tennessee, United States while working with NETSYNC.

What companies has Steven Hill worked for?

Steven Hill has worked for Netsync, Sole Hire, Spinsci Technologies Llc, Atsg (Shoregroup), and Shoregroup Solutions Llc (Acquired By Atsg).

Who are Steven Hill's colleagues at NETSYNC?

Steven Hill's colleagues at NETSYNC include Mohamed Tarek, Christina Rice, Connor Feldman, Karen Dennison, and Erving Castro.

How can I contact Steven Hill?

You can use AeroLeads to view verified contact signals for Steven Hill at NETSYNC, including work email, phone, and LinkedIn data when available.

What schools did Steven Hill attend?

Steven Hill holds Bs-Business Administration, Accounting from Auburn University.

What skills is Steven Hill known for?

Steven Hill is listed with skills including Call Centers, Business Intelligence, Management, Software Documentation, Leadership, Saas, Start Ups, and Vendor Management.

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