• Trained new offshore team on company systems and processes.• Experienced with core SAP processes and modules essential for strong technical and business balance. • Acquired supply chain business process experience and knowledge on global level while coordinating with different business units on various SAP projects and solutions.• Acted as senior IT functional analyst on global level for SAP PM, SRM, QIM, SNC, and GTS modules. • Developed experience with other core SAP modules as well, such as MM, PP, and FI.• Obtained additional knowledge related to web portals and their business processes, backend connection, configuration, and more when linked with various SAP modules as well as their corresponding business processes.• Facilitated all core phases of SAP implementation.• Configured and customized SAP modules while keeping to standard solutions.• Worked on design, development, testing, training, and implementation of SAP solutions to meet business requirements.• Gained experience in SAP projects related to cloning / carving and separation for SAP systems.• Developed and maintained interfaces between SAP and other systems.• Utilized passion to improve processes and develop team members.

•Assisted in daily operations of the production plant and gained extensive knowledge of the manufacturing process•Interacted with coworkers as a team using problem solving skills to complete necessary assignments•Learned how to utilize a computerized inventory system to fill customer orders•Operated a forklift and other machinery

•Communicated with customers and identified their needs along with ensuring customer satisfaction•Improved problem solving skills by dealing with unhappy customers•Refined teamwork by carrying out restocking and price adjusting responsibilities while analyzing a computerized inventory system•Cultivated professional selling skills

•Enhanced customer satisfaction by communicating with and assisting customers•Carried out restocking, changing layout, and price markdown duties•Adhered to store policies and procedures while solving any problems that occur during daily operations

•Assisted in daily operations by interacting with clients and employees•Received incoming calls and planned appointments as well as solving any problems that may arise•Responsible for organizing and inputting clients data into a document to keep client information up to date