Steven T. Email & Phone Number

Vista, CA, US

Palo Alto, CA, US

• I am responsible for creating user-focused content that enhances the setup, onboarding, and management experience of our flagship at-home printer devices. My role involves:
• Writing clear and concise microcopy for our digital platforms, including step-by-step instructions for the setup and onboarding process.
• Taking full ownership of all writing tasks to ensure clear and consistent messaging across all platforms.
• Maintaining a consistent tone in all written content, aligning with HP’s brand voice and guidelines.
• Working closely with the product and design teams to understand the user journey and create content that meets user needs and business goals.

San Diego, California, US

• I develop and shape the content and customer experience strategy for the 10+ units that make up the commercial financial services business, including Axos Advisor Services, Axos Clearing, and Axos Commercial Deposits.
• Write and edit engaging and clear B2B and commercial banking and lending content for web pages, enrollment screens, chatbot and SMS, events collateral, webinars, IVR, emails, finance articles, thought leadership, blog.
• Collaborate with other writers and teams
• Help shape the marketing content and customer experience strategy to support business growth

Chicago, IL, US

Responsibilities:- Plan, research, design, create, edit, and publish content that educates target audiences, generates leads, converts trials into paying customers, and increases conversion rates.- Write and edit in various styles and channels, including email, newsletters, paid campaigns, landing pages, demand generation, CTAs, social media, user.

New York, US

Responsibilities:Write and edit content, including SMS campaigns, websites, landing pages, and emails for a digital clinic and app in an emerging healthcare market.Key Achievements:- Wrote an engaging email campaign that distilled a complex healthcare issue into an easy-to-understand concept that increased customer knowledge and interest in the brand..

Poway, CA, US

Produce bold, strategic, persuasive messages in all types of media for agency clients. Industry experience includes insurance, utilities, financial services, and tech. Write advertising copy from conception to completion for print, broadcast, and online media to promote the sale of goods and services.

Brentwood, Tennessee, US

Driving the growth and development of chatbot AI products across our portfolio of websites designed to provide help for visitors with substance use disorders.- Designing the chatbot user experience on all web properties.- Managing the strategy and idea generation of all chatbot initiatives- Crafting the copy for over 50 chatbot scripts to help drive lead.

Brentwood, Tennessee, US

▸ Produced copy for various conversion rate optimization tests on 20+ websites that resulted in significant gains in revenue per visitor and number of leads generated.Key Achievements:- Crafted copy for conversion rate optimization tests on 20+ websites that resulted in significant gains at $120 revenue per visitor.▸ Conducted market research and developed.

Las Vegas, NV, US

Created the copy for various large projects as their in-house copywriter, writing email promos and ad copy for their past two launches (WebinarJam & Traffic Genesis) that brought over $5 million in sales.Drove over 300 additional sales during a product launch by writing and implementing an email series targeted to visitors that abandoned their online.

Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy. Developed website content and marketing strategy.Computer Service Sales and Customer Service.

Carlsbad, California, US

Work with a team to input information in a windows-based program for live NFL and NCAA football games. Watch a play on the field, input it into a Windows-based proprietary interface, and transmit it out to a network.

Master Of Science - Ms, Marketing Analytics

Bachelor Of Science (Bs), Marketing Management

Associate'S Degree, General Studies