Steven Burk

Steven Burk Email and Phone Number

Business Analyst and Project Manager @ Equitable
Waxhaw, NC, US
Steven Burk's Location
Waxhaw, North Carolina, United States, United States
About Steven Burk

I am a experienced, detail-oriented professional with proven operational, problem solving and interpersonal skills. I have extensive project and operations management experience within the life insurance industry. I am a strategic thinker and planner, skilled in the analysis and presentation of data, the design and execution of effective systems, projects and solutions. I have diverse professional development, including project management, system administration and operations, account management, business development, and client relations.

Steven Burk's Current Company Details
Equitable

Equitable

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Business Analyst and Project Manager
Waxhaw, NC, US
Website:
equitable.com
Employees:
3190
Steven Burk Work Experience Details
  • Equitable
    Business Analyst And Project Manager
    Equitable
    Waxhaw, Nc, Us
  • Equitable
    Business Analyst / Project Manager
    Equitable Nov 2021 - Present
    Charlotte, North Carolina, United States
  • Equitable
    Lead Manager / Product Manager Luminate Production Tracking Tool
    Equitable Jan 2018 - Nov 2021
    Charlotte, North Carolina Area
    Product Manager in responsible for on site creation of Luminate Data Production tracking with focuses on efficiency, productivity and expense reduction.- Reduced production capacity by up to 30% on mulitple teams- Coached managers on improved accountability an individual performance awareness
  • Equitable
    Lead Manager Metrics & Workforce Management
    Equitable Mar 2015 - Nov 2021
    Charlotte, North Carolina Area
    Managed team responsible for creation and maintenance of life insurance business metrics and data. Additionally, managed team responsible for the Workforce Management aspects of the Call Centers including the creation of schedules and metrics associated with performance. - Created and maintained staffing models for multiple teams within operations center. - Organized data for process performance and provide recommendations for improvements. - Managed team producing 150+ daily / weekly / monthly reports
  • Equitable
    Six Sigma Black Belt
    Equitable Oct 2008 - Mar 2015
    Axa
    Led cross site improvements with AXA Net in Harrisburg PA. Developed quality review process for in-force business to improve data integrity and highlighting areas of opportunity. - Modified Life New Business processes to improve customer facing quality from 85% to 97%. - Analyzed customer data to improve business understanding of the types of clients and transactions most often contacting the Service Center - Identified links that drive customer dissatisfaction, identified and implemented improvements that would yield a positive financial impact of $2,488,914 through contract conservation.
  • Equitable
    Manager
    Equitable Mar 1999 - Oct 2008
    Axa

Steven Burk Skills

Six Sigma Business Process Improvement Risk Management Process Improvement

Steven Burk Education Details

Frequently Asked Questions about Steven Burk

What company does Steven Burk work for?

Steven Burk works for Equitable

What is Steven Burk's role at the current company?

Steven Burk's current role is Business Analyst and Project Manager.

What is Steven Burk's email address?

Steven Burk's email address is sb****@****eam.net

What schools did Steven Burk attend?

Steven Burk attended Central Piedmont Community College, East Carolina University.

What skills is Steven Burk known for?

Steven Burk has skills like Six Sigma, Business Process Improvement, Risk Management, Process Improvement.

Who are Steven Burk's colleagues?

Steven Burk's colleagues are Santoshi Pattem, John Lancia, Abir Hussein, Robert Krupp, Nadia E., Sven Welander, Nicholas Verost-Luhn.

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