Steven Collier is a Assistant Program Purchasing Manager - Battery Electric Vehicles at General Motors at General Motors. He possess expertise in customer service, leadership, management, sales, russian and 20 more skills. He is proficient in French and Russian. Colleagues describe him as "Steven has a great ability to analyze data and discover root cause and effect. He is always striving to learn more and apply his knowledge to solve business-critical issues. He's personable and honest. It was a pleasure to work with Steven!" and "Steven stands out to me as one who is passionate and cares about improving the company he works for. Steven often spent hours of his own time developing metrics to understand agent performance, client satisfaction, and other key pieces of data. These spreadsheets were often adopted by the rest of the call center because of their effectiveness. Steven always encouraged me to look for similar opportunities to innovate and improve upon current operations and practices. He was often in early and left late and never asked of the team things he was not willing to do himself, including hopping onto the phones when queues got high. His focus was always on customer success and developed close relationships with many of the clients we dealt with regularly."