Steven Reed
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Steven Reed Email & Phone Number

Solution Support Analyst at Netsmart Teacher | Relationship Builder | Mentor at Netsmart
Location: Overland Park, Kansas, United States 9 work roles 2 schools
1 work email found @ntst.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email s****@ntst.com
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Current company
Role
Solution Support Analyst at Netsmart Teacher | Relationship Builder | Mentor
Location
Overland Park, Kansas, United States
Company size

Who is Steven Reed? Overview

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Quick answer

Steven Reed is listed as Solution Support Analyst at Netsmart Teacher | Relationship Builder | Mentor at Netsmart, a company with 1655 employees, based in Overland Park, Kansas, United States. AeroLeads shows a work email signal at ntst.com and a matched LinkedIn profile for Steven Reed.

Steven Reed previously worked as Solution Support Analyst at Netsmart and Tier/Level 3 Solution Support Representative at Netsmart. Steven Reed holds Bachelor Of Science (B.S.) from Bentley College.

Company email context

Email format at Netsmart

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{first_initial}{last}@ntst.com
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Profile bio

About Steven Reed

Experienced Technical Support Specialist with a demonstrated history of working in the healthcare software industry. I am a strong information technology professional skilled in Windows XP/7/10, Technical Documentation, Customer Relationship Management (CRM), Revenue Cash Management (RCM) and Client Training.

Listed skills include Training, Technical Support, Business Analysis, Salesforce.Com, and 21 others.

Current workplace

Steven Reed's current company

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Netsmart
Netsmart
Solution Support Analyst at Netsmart Teacher | Relationship Builder | Mentor
overland park, kansas, united states
Website
Employees
1655
AeroLeads page
9 roles

Steven Reed work experience

A career timeline built from the work history available for this profile.

Solution Support Analyst

Current

Overland Park, Kansas, United States

Solution Support Analyst for Helper Software, a leading practice management solution in the mental health industry.Responsibilities include:Responding to inbound phone calls and e-mails from our client baseAbility to remotely access the clients system to assist in resolving their technical issues and offer customized training on how to better utilize their.

Apr 2021 - Present

Tier/Level 3 Solution Support Representative

Overland Park, KS

Senior Support Technician for Helper Software, a leading practice management solution in the mental health industry.Responsibilities include:Responding to inbound phone calls and e-mails from our client baseAbility to remotely access the clients system to assist in resolving their technical issues and offer customized training on how to better utilize.

Jan 2017 - Apr 2021

Junior Product Manager

Overland Park, Kansas

Junior Product Manager for the web based solution, myHelper. This solution represents the next evolution for our core product,Therapist Helper.Involvement Includes:Participating in daily scrum meetingsCreating/Reviewing workflow and product documentation Meeting with developers to discuss workflow issues Documenting/Updating tickets in JIRACreating video.

Jan 2017 - Apr 2021

Tier/Level 2 Solution Support Representative

Overland Park, Kansas

Responding to inbound phone calls and e-mails from our client baseAbility to remotely access the clients system to assist in resolving their technical issues and offer customized training on how to better utilize their product solution.Researching client billing issues and responding back to them with resolutions to their issueAssisting other associates in.

Jan 2016 - Jan 2017

Tier/Level 1 Solution Support Representative

Overland Park, Kansas

Responding to inbound phone calls and e-mails from our client baseAbility to remotely access the clients system to assist in resolving their technical issues and offer customized training on how to better utilize their product solution.

Nov 2012 - Jan 2016

Technical Support/Product Trainer

Woburn, Massachusetts

Technical support representative and Trainer for Helper Software, a leading practice management solution in the mental health industry.Along with my daily support duties I am also responsible for developing and conducting in depth online training classes.. I offer 3 classes on a weekly basis. Each class is roughly 2 hours in length and touches on a.

Mar 2008 - Nov 2012

Technical Support/ Product Trainer

Helper Software

Woburn, MA

Technical support representative and Trainer for Helper Software, a leading practice management solution in the mental health industry.Along with my daily support duties I am also responsible for developing and conducting in depth online training classes.. I offer 3 classes on a weekly basis. Each class is roughly 2 hours in length and touches on a.

May 2003 - Mar 2008

Technical Support

Framingham, MA

Jul 2001 - Sep 2002
Team & coworkers

Colleagues at Netsmart

Other employees you can reach at ntst.com. View company contacts for 1655 employees →

2 education records

Steven Reed education

Bachelor Of Science (B.S.)

Bentley College

Bachelor Of Science (B.S.), Marketing

Bentley Collge
FAQ

Frequently asked questions about Steven Reed

Quick answers generated from the profile data available on this page.

What company does Steven Reed work for?

Steven Reed works for Netsmart.

What is Steven Reed's role at Netsmart?

Steven Reed is listed as Solution Support Analyst at Netsmart Teacher | Relationship Builder | Mentor at Netsmart.

What is Steven Reed's email address?

AeroLeads has found 1 work email signal at @ntst.com for Steven Reed at Netsmart.

Where is Steven Reed based?

Steven Reed is based in Overland Park, Kansas, United States while working with Netsmart.

What companies has Steven Reed worked for?

Steven Reed has worked for Netsmart, Helper Software, and Workscape.

Who are Steven Reed's colleagues at Netsmart?

Steven Reed's colleagues at Netsmart include Krista Mcclinton, Christian Sanchez, Jim Perry, Daniel Prox, Pmp, and Chris Parker.

How can I contact Steven Reed?

You can use AeroLeads to view verified contact signals for Steven Reed at Netsmart, including work email, phone, and LinkedIn data when available.

What schools did Steven Reed attend?

Steven Reed holds Bachelor Of Science (B.S.) from Bentley College.

What skills is Steven Reed known for?

Steven Reed is listed with skills including Training, Technical Support, Business Analysis, Salesforce.Com, Troubleshooting, Databases, Customer Oriented, and Technical Documentation.

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