As an HR Business Partner & Consultant at SJR Consulting, a management consulting firm, I developed effective HR solutions for 3 developing organizations with diverse needs. I analyzed each business’s needs, identified improvement aspects, and strategized customized approaches for the development and implementation of policies, benefits, and recruitment processes. I started by restoring workforce functions; I employed a communicative and hands-on strategy to improve employee performance by enhancing onboarding experiences, establishing positive relationships, and building cross-functional collaboration. By doing this I led a positive shift in operational efficiency and optimized clients’ growth capabilities.Furthermore, while growing HR operations for these small businesses, I ensured 100% compliance with industry regulations by implementing stringent employee verification processes to insure against legal liabilities and uphold third-party welfare.Key

As a strategic partner to branch managers in multi city and state locations, I develop and implement Human Resource strategies in order to support the organizations overall strategic aims and objectives. I ensure that the organizations culture develops in accordance with Brinks Vision and Core Values while fostering management teams in all areas of HR.

I create strategic partnerships with multi functional departments promoting, communicating and implementing human resources strategies and initiatives. HR consulting to internal client base in the areas of Employee Relations, Workers Compensation, Leaves of Absences, Strategic Planning, and Employee Engagement.

As the Human Resource Manager of HR at Sydell Group, a creator, builder, and operator of unique hotels, my primary focus was to develop a diverse workforce culture and policy structure that went hand-in-hand with the business’s unique demographic while remaining compliant with HR laws. I achieved this goal by improving the talent pipeline and building a team of highly skilled individuals; I drove continuous operational growth by implementing leadership training, encouraging high employee engagement, and streamlining communications. Moreover, I eliminated a potential risk of strike by building trust with the union representatives and by promoting equal opportunities in the collective bargaining agreement.To further promote diversity and raise awareness, I initiated anti-discriminatory behavior orientations and revamped the existing affirmative action plans (AAPs). My inclusivity efforts secured me an invitation to speak at a diversity event held by Jackie Spears. Key

Directed and managed the day-to-day HR Department operation. Communicated all applicable human resources processes to managers and hotel staff relating to, but not limited to contract compliance, disciplinary procedures, recruitment, orientation, employee relations, benefits, performance reviews, employment verification and other HR related processes. Counseled and/or disciplined employees as needed through clear, calm and direct oral and written communications in accordance with corporate and hotel specific guidelinesManaged the hotel’s employee relations programs including picnics, holiday functions, health fairs, employee communication sources, etc. and coordinated and directed staff through detailed oral and written instruction to facilitate successful completion of all related events/programs. Designs and implements new programs as may be needed for special promotions, events or programs within budget.Directed and managed the overall function of the PeopleSoft HRIS system including but not limited to all PAF data entry, hires, separations, report generating and other related PeopleSoft functions. Responds to and negotiates on behalf of the hotel for all unemployment claims.Directed and managed compliance and developmental training. Managed workers compensation and leave of absences programs.Ensures Affirmative Action Plan compliance by training management on the hotel’s goals and interview and selection methods.Supervise and manage staff on Workers Compensation and Leaves of Absences programs.

As an HR and Compliance Manager at Tides Center, a philanthropic partner, fiscal sponsor, and nonprofit accelerator, I managed the HR affairs of 30+ organizations spread across multiple states. I built active relationships with these business partners and led the creation and implementation of state-specific HR policies. I ensured the success of each organization by streamlining their approach to employee relationships, benefits administration, and recruitment practices while maintaining full legislative compliance with varying regional laws and regulations.Since most of the non-profit groups employed volunteers, I developed and implemented a background check system, which mitigated risk worth up to $250K. This system not only ensured the legitimacy of volunteers through fingerprint verifications, but it also protected the community from potential harm. Key

• HRIS and Data Management using HRIS technologies• Labor union contract interpretation to contractual employee base• Performance management consultation and compliance• Support to VP of Human Resources

• Facilitated new hire orientation processes• Cultivated relationships with business partners• Acquisitions of additional fitness clubs• HR analysis using HRIS Technologies• Maintained EEO compliance documentation

• Ensure data integrity• New hire processing• Continuous review of organizational pay practices• Responsible for performance appraisal compliance• Internal reporting and recommendations using Lawson-HRIS, Crystal Reports, and Kronos Time & Attendance software platforms• Analysis of salary markets, job titles, and trends in the areas of compensation• SEIU, C.N.A., Local 39, and Local 665 union contract analysis• Organizational liaison for various software and hardware upgrades and implementations• Wage and hour law compliance • Employee relations in the areas of conflict resolution, job performance, compensation, and organizational policies

• Database management and reporting, membership recruitment & marketing• Conference planning• Responsible for HR functions in the area of membership benefits enrollment, time and attendance processing, and payroll changes• Managed website design and content

• Managed $1M account base of 200 clients in the San Francisco Bay region• Generated new business, including $18,000/month TMP Worldwide and $5000/month Southern CA Easter Seals accounts.• Enhanced client satisfaction rates by maintaining strong customer relations, developing an easy to use training curriculum, and proactively solving client issues. • Facilitated systems integration

• Managed organizational direct mail campaigns• Maintained trusting relationships with philanthropists• Fundraising• Managed help desk for desktop support• Created data and analog phone lines for new clients• Systems administration