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Steven Thai Email & Phone Number

Head of Crisis Communications and Reputation Management | Yoga Instructor | Board Member, Issue Management Council | Equity and Inclusion Warrior at Palo Alto Networks
Location: Greater Minneapolis-St. Paul Area, United States, United States 18 work roles 3 schools
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Role
Head of Crisis Communications and Reputation Management | Yoga Instructor | Board Member, Issue Management Council | Equity and Inclusion Warrior
Location
Greater Minneapolis-St. Paul Area, United States, United States

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Steven Thai is listed as Head of Crisis Communications and Reputation Management | Yoga Instructor | Board Member, Issue Management Council | Equity and Inclusion Warrior at Palo Alto Networks, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Steven Thai.

Steven Thai previously worked as Senior Manager, Global Crisis Communications and Reputation Management at Palo Alto Networks and Board Member at Issue Management Council. Steven Thai holds Bachelor Of Arts, Political Science And Communications Studies from Luther College.

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About Steven Thai

Steven R. Thai is a communications leader with a career spanning high-profile roles in both the private and public sectors. He currently is the Head of Crisis Communications and Reputation Management at Palo Alto Networks, where he leads the organization’s global crisis communications and reputation management strategy. In this role, Steven is responsible for safeguarding the company’s reputation amid evolving cybersecurity threats, collaborating with executives and cross-functional teams to ensure the company’s brand remains resilient and trusted worldwide.Steven also serves as a board member of the Issue Management Council, where he contributes to advancing best practices in crisis, issues, and reputation management among professionals.Prior to joining Palo Alto Networks, Steven was the Global Crisis and Issues Communications Center of Excellence Leader at Cargill, where he developed and implemented strategies that enhanced Cargill’s global brand visibility and strengthened stakeholder engagement, with a focus on reputation management. His leadership was instrumental in navigating complex global communication challenges and safeguarding Cargill’s reputation during critical moments.Before Cargill, Steven held key communications roles, including a tenure at Uponor North America, where he oversaw corporate communications, and at Deloitte Services L.P. as a Public Relations Manager. At Deloitte, he supported the U.S. and Global Chief Marketing Officer, and led public relations for Deloitte Private, the Client Accelerator program for CMOs, and Deloitte Insights. He also served as interim public relations leader for Deloitte Tax LLP.Steven’s career began in public service, where he spent two years in the Obama Administration as a spokesperson at the U.S. Department of Energy. His political communications experience includes working for Minnesota Congressman Keith Ellison as interim finance and communications director, followed by a role in his Congressional office in Washington, D.C.Steven holds a Bachelor of Arts in Political Science from Luther College and a Master of Business Administration with a concentration in Marketing Leadership from Hamline University.In his personal time, you find Steven teaching Power Vinyasa Yoga and Yoga Sculpt in the Twin Cities and enjoys exploring new restaurants with his partner, Patrick. An avid bocce ball player, Steven competes in Twin Cities Stonewall Sports.Born and raised in Coon Rapids, Minnesota, Steven now resides in Minneapolis with his partner, four stepchildren, and their Siberian Husky, Arya.

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Palo Alto Networks
Palo Alto Networks
Head of Crisis Communications and Reputation Management | Yoga Instructor | Board Member, Issue Management Council | Equity and Inclusion Warrior
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18 roles

Steven Thai work experience

A career timeline built from the work history available for this profile.

Senior Manager, Global Crisis Communications And Reputation Management

Current

Santa Clara, California, US

- Lead the global crisis communications and reputation management strategy for Palo Alto Networks, ensuring the company’s brand is protected and resilient against evolving cybersecurity threats. - Collaborate with C-suite executives, Risk and Resilience teams, and Information Security (InfoSec) to develop and execute crisis response plans for high-impact.

Oct 2024 - Present

Board Member

Current

St Louis Park, Minnesota, US

  • Co-chair the programming committee, leading planning for annual forums, member chats, webinars, and all programming activities.
  • Collaborated with committee and board members to develop engaging and informative content for Issue Management Council events.
  • Implemented innovative strategies to increase attendee engagement and satisfaction at events.
Jan 2024 - Present

Yoga Instructor

Denver, CO, US

500-RYT - Power Vinyasa50 hour - Trauma-Informed Yoga 50 hour - Yoga Sculpt

Oct 2017 - Oct 2024

Senior Manager, Global Crisis And Issues Communications

Wayzata, Minnesota, US

  • Led and implemented a consistent best-in-class crisis communication approach across Cargill, coordinating with enterprise and functional business partners.
  • Implemented the first crisis and issues communications strategy for Cargill, preparing appropriate playbooks for efficient incident response.
  • Measured efficiency of strategies and continuously benchmarked in and outside of the industry to bring innovative approaches.
  • Advised executive leaders and domain authorities on issues response; developed and maintained the response strategy along with playbooks, statement library, toolkits, and related communication plans.
  • Partnered with government relations, corporate social responsibility, brand, law, human resources, the sustainability hub, and other functions to handle public policy issues.
  • Led the development and implementation of regular training and tabletop exercises across the organization, providing annual training for team members to build crisis response acumen and enhance Cargill’s reputation.
May 2023 - Aug 2024

Public Relations And Incident Response Strategy And Standards, Senior Manager

Wayzata, Minnesota, US

  • Provided strategic leadership to Global Communications leaders and employees on external communications, including Media Relations and Social Media, along with crisis communications policies, procedures, and expertise.
  • Developed and implemented Cargill’s Crisis and Issues Communications Strategy.
  • Led media relations and issues response for Cargill’s Commercial Excellence and Food Service, along with leading North American Incident Response.
  • Co-led Cargill's in-house media training team.
  • Led capability development and training in external communications standards, practices, and processes for the Global Communications team.
  • Led the PR Agency Transformation, moving Cargill from over 70 PR agencies to two global network agencies to realize cost efficiencies, agency coordination, and streamlined message delivery.
Apr 2022 - May 2023

Media Relations & Crisis Communications Standards, Manager

Wayzata, Minnesota, US

  • Provided strategic leadership to Global Communications leaders and employees on external communications, including Media Relations and Social Media, along with crisis communications policies, procedures, and expertise.
  • Developed and implemented Cargill’s Crisis and Issues Communications Strategy.
  • Led media relations and issues response for Cargill’s Commercial Excellence and Food Service, along with leading North American Incident Response.
  • Co-led Cargill's in-house media training team.
  • Led capability development and training in external communications standards, practices, and processes for the Global Communications team.
  • Led the PR Agency Transformation, moving Cargill from over 70 PR agencies to two global network agencies to realize cost efficiencies, agency coordination, and streamlined message delivery.
Aug 2020 - Apr 2022

Corporate Communications Manager

Helsinki, Helsinki, FI

  • Integral part of the Corporate Communications team responsible for delivering strategic public relations, executive, and crisis/issues management communications.
  • Led a range of external communications activities that purposefully integrated the company's voice, brand standards, and industry leadership position to drive knowledge, connection, and behavior.
  • Led the development of enterprise messaging, managing relationships and workload of agency partners, fostering relationships with key media members, and developing communication materials for media relations, executive.
Apr 2019 - Jul 2020

Principal Owner

Srt Crisis And Reputation Management Llc
  • Marketing and communications strategic consultant for major medical device and insurance organizations along with supporting growing retail and fitness organizations.
  • Developed strategic marketing and communications plans for best practice implementation for clients along with supporting execution of strategy.
Oct 2018 - Apr 2019

Public Relations Manager

Worldwide, OO

  • Public relations manager for Deloitte’s US and Global Chief Marketing Officer.
  • Led public relations for Deloitte’s cross-functional private companies business, serving mid-market ($10 million to $1 billion) and private companies.
  • Led public relations for Deloitte's Client Accelerator programs for CMOs, focusing on helping chief marketing officers solve some of their most complex challenges.
  • Led Public Relations for Deloitte Insights, the primary channel for Deloitte published thought leadership.
  • Developed and led Deloitte Public Relations Center of Excellence’s in-house media training program.
  • Developed and executed comprehensive public relations and communications programs to strategically position Deloitte in the marketplace.
Jun 2016 - Oct 2018

Marketing & Communications Leader, Deloitte Center For Government Insights

Worldwide, OO

  • Responsible for developing dynamic and engaging messaging based on thought leadership that would resonate in the marketplace.
  • Led the creation of impactful marketing campaigns for the launches of each piece of thought leadership to create further brand reputation in the marketplace.
  • Led creative design for materials to be used with clients and the external marketplace, including execution, management, and best practices.
  • Led internal and external communications, including developing strategy, content, and deployment of best-practice messaging.
  • Media-trained Deloitte Thought Leaders and served as the point of contact for Public Sector and Higher Education thought leadership inquiries.
  • Managed creative and PR firm contract material for best practice development.
Oct 2014 - Jun 2016

Press Secretary

Victory Fund & Institute
  • Served as the primary channel for media inquiries about Victory programs and candidates.
  • Managed content creation and editorial review of all organizational communications, including marketing materials, event speeches, and publications such as Victory Magazine.
  • Acted as the final reviewer (editor, proofreader, and fact checker) for all publicly distributed materials.
  • Served as the spokesperson for the organization, developing, maintaining, and distributing appropriate message points on Victory programs, candidates, and officials.
  • Developed and maintained relationships with media and off-site production representatives.
  • Proactively placed stories about the organization, candidates, and officeholders, including drafting press releases and pitching stories.
Feb 2014 - Aug 2014

Spokesperson

Washington, DC, US

  • On-the-record spokesperson for the Office of Electrical Delivery and Energy Reliability, Office of Science, the Advanced Research Projects Agency – Energy (ARPA-E), DOE Support Offices (Office of the Chief Information.
  • Delivered successful communication strategies leveraging Department officials, media outreach, and digital communications to promote Administration policies.
  • Delivered successful communications strategies for energy delivery disruptions - Hurricane Issac and Sandy, Tropical Storm Karen, Northeast Blizzard 2013, Mid-Atlantic Derecho 2012, Ohio Valley & Mid-Atlantic Summer.
  • Developed crisis communication plans for the Office of Electricity Delivery and Energy Reliability to respond to disaster situations.
  • Facilitated strategic and rapid response internal communication through the Office of Human Capital and Office of the Chief Information Officer.
  • Drafted and issued official statements on behalf of the Secretary, Deputy Secretary, and Assistant Secretaries.
Apr 2012 - Feb 2014

Assistant To The Chief Of Staff And Communications Director - Keith Ellison (Mn-05)

Washington, DC, US

- Wrote press releases and talking points; assisted legislative staff on policy – Civil Rights/Civil Liberties (including LGBT), Education, Foreign Affairs, Health Care, HIV/AIDS, Immigration, Judiciary, Transportation- Staff Representative for meetings, events and press availability- Scheduled and provided administrative support to the Chief of Staff and.

May 2011 - Apr 2012

Interim Communications Director And Finance Director

Keith Ellison For Congress

- Wrote press releases on multiple issues relating to opponents- Staff Representative for meetings, events and press availability- Organized high dollar fundraisers with 25 - 50 plus attendees, $5,000 - 15,000 raised - Organized events and coordinated with 4-6 principals with 250 plus attendees- Led or participated in meetings and briefings with campaign.

Sep 2011 - Nov 2011

Regional College Organizer

Washington, D.C., US

- Recruited, maintained, and supported leaders on 25 college/university campuses - Support Regional Field Director with events, general outreach, state and federal lobbying on global poverty issues and increasing USAID funding/support- Attended ONE’s annual Power 100 Summit in 2008, 2009, 2010, 2011- Selected from 27,000 students for a trip to Kenya in.

Aug 2008 - May 2011

Executive Team Lead - Intern

Minneapolis, MN, US

- Learned the critical functions of store operations, including merchandising, guest service, inventory management, team member management, project management and corporate business model- Built rapport with team members from a leadership stand point while working on a project that addressed a business need

May 2010 - Aug 2010

Obama Field Organizer

Des Moines, US

- I was one of two field organizers for Winneshiek, Howard, and Chickasaw. I was mostly responsible for organizing Luther College to make sure that every student had the correct information to make an educated voting decision.- This position included 25 hours a week of in office work which included coordinating phone banking, field canvasses, volunteer.

Aug 2008 - Nov 2008

Student Intern

Chicago, Illinois, US

- I answered phones from prospective voters and volunteers. I also coordinated phone banking, and field canvassing.

Aug 2007 - Jan 2008
3 education records

Steven Thai education

Bachelor Of Arts, Political Science And Communications Studies

Luther College

Master Of Business Administration (M.B.A.), Marketing

Hamline University

Bachelor Of Arts - Ba, Political Science

Luther College
FAQ

Frequently asked questions about Steven Thai

Quick answers generated from the profile data available on this page.

What company does Steven Thai work for?

Steven Thai works for Palo Alto Networks.

What is Steven Thai's role at Palo Alto Networks?

Steven Thai is listed as Head of Crisis Communications and Reputation Management | Yoga Instructor | Board Member, Issue Management Council | Equity and Inclusion Warrior at Palo Alto Networks.

Where is Steven Thai based?

Steven Thai is based in Greater Minneapolis-St. Paul Area, United States, United States while working with Palo Alto Networks.

What companies has Steven Thai worked for?

Steven Thai has worked for Palo Alto Networks, Issue Management Council, Corepower Yoga, Cargill, and Uponor.

How can I contact Steven Thai?

You can use AeroLeads to view verified contact signals for Steven Thai at Palo Alto Networks, including work email, phone, and LinkedIn data when available.

What schools did Steven Thai attend?

Steven Thai holds Bachelor Of Arts, Political Science And Communications Studies from Luther College.

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